Promoted online access Transferred a customer to sales Spoke to a spouse Customer says TruStage Customer thanked you by name Deescalated a caller Processed a loan request Drank coffe or tea Offered the survey Conserved a policy Reviewed current coverage Customer is from Iowa Someone asks about the weather Wished Pat McCook Happy Retirement emailed a change of beneficiary form Customer is driving Checke OLRR notes Discussed Dividends Sent a policy summary Went ready right after a call Helped an agent on the help line Set up auto pay Updated an address Customer is from New York Promoted online access Transferred a customer to sales Spoke to a spouse Customer says TruStage Customer thanked you by name Deescalated a caller Processed a loan request Drank coffe or tea Offered the survey Conserved a policy Reviewed current coverage Customer is from Iowa Someone asks about the weather Wished Pat McCook Happy Retirement emailed a change of beneficiary form Customer is driving Checke OLRR notes Discussed Dividends Sent a policy summary Went ready right after a call Helped an agent on the help line Set up auto pay Updated an address Customer is from New York
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Promoted online access
Transferred a customer to sales
Spoke to a spouse
Customer says TruStage
Customer thanked you by name
Deescalated a caller
Processed a loan request
Drank coffe or tea
Offered the survey
Conserved a policy
Reviewed current coverage
Customer is from Iowa
Someone asks about the weather
Wished Pat McCook Happy Retirement
emailed a change of beneficiary form
Customer is driving
Checke OLRR notes
Discussed Dividends
Sent a policy summary
Went ready right after a call
Helped an agent on the help line
Set up auto pay
Updated an address
Customer is from New York