ReviewedcurrentcoverageDrankcoffeeor teaSet upautopayHelped anagent onthe helplineUpdatedanaddressCustomerthankedyou bynameCustomeris drivingWentreadyright aftera callWished PatMcCool aHappyRetirementOfferedthesurveyDeescalateda callerPromotedthe onlinewebsiteCustomeris fromNew YorkConserveda policySent apolicysummaryCustomersaysTrustageCustomeris fromIowaEmailed achange ofbeneficiaryformTransferreda customerto salesCheckedOLRRnotesProcesseda loanSpoketo aspouseDiscussedDividendsSomeoneasksabout theweather ReviewedcurrentcoverageDrankcoffeeor teaSet upautopayHelped anagent onthe helplineUpdatedanaddressCustomerthankedyou bynameCustomeris drivingWentreadyright aftera callWished PatMcCool aHappyRetirementOfferedthesurveyDeescalateda callerPromotedthe onlinewebsiteCustomeris fromNew YorkConserveda policySent apolicysummaryCustomersaysTrustageCustomeris fromIowaEmailed achange ofbeneficiaryformTransferreda customerto salesCheckedOLRRnotesProcesseda loanSpoketo aspouseDiscussedDividendsSomeoneasksabout theweather 

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed current coverage
  2. Drank coffee or tea
  3. Set up auto pay
  4. Helped an agent on the help line
  5. Updated an address
  6. Customer thanked you by name
  7. Customer is driving
  8. Went ready right after a call
  9. Wished Pat McCool a Happy Retirement
  10. Offered the survey
  11. Deescalated a caller
  12. Promoted the online website
  13. Customer is from New York
  14. Conserved a policy
  15. Sent a policy summary
  16. Customer says Trustage
  17. Customer is from Iowa
  18. Emailed a change of beneficiary form
  19. Transferred a customer to sales
  20. Checked OLRR notes
  21. Processed a loan
  22. Spoke to a spouse
  23. Discussed Dividends
  24. Someone asks about the weather