Reviewed current coverage Drank coffee or tea Set up auto pay Helped an agent on the help line Updated an address Customer thanked you by name Customer is driving Went ready right after a call Wished Pat McCool a Happy Retirement Offered the survey Deescalated a caller Promoted the online website Customer is from New York Conserved a policy Sent a policy summary Customer says Trustage Customer is from Iowa Emailed a change of beneficiary form Transferred a customer to sales Checked OLRR notes Processed a loan Spoke to a spouse Discussed Dividends Someone asks about the weather Reviewed current coverage Drank coffee or tea Set up auto pay Helped an agent on the help line Updated an address Customer thanked you by name Customer is driving Went ready right after a call Wished Pat McCool a Happy Retirement Offered the survey Deescalated a caller Promoted the online website Customer is from New York Conserved a policy Sent a policy summary Customer says Trustage Customer is from Iowa Emailed a change of beneficiary form Transferred a customer to sales Checked OLRR notes Processed a loan Spoke to a spouse Discussed Dividends Someone asks about the weather
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reviewed current coverage
Drank coffee or tea
Set up auto pay
Helped an agent on the help line
Updated an address
Customer thanked you by name
Customer is driving
Went ready right after a call
Wished Pat McCool a Happy Retirement
Offered the survey
Deescalated a caller
Promoted the online website
Customer is from New York
Conserved a policy
Sent a policy summary
Customer says Trustage
Customer is from Iowa
Emailed a change of beneficiary form
Transferred a customer to sales
Checked OLRR notes
Processed a loan
Spoke to a spouse
Discussed Dividends
Someone asks about the weather