(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Refer customer to agent
Customer calls to extend booking
American customer
Say "Living on a prayer." during a call
Customer has a subscription on their booking
CX calls to extend booking
Cleaning fee call
Toll charge enquiry
CX is on DNR
Customer puts you on hold
CX has incorrect licence/
address/
email details
Make a Pay now and save booking
Customer calls to cancel booking
Make a new booking with plat
Infringement enquiry
Pre-auth query
Say "My brain has too many tabs open." on a call
Customers dog or child in the background
Customer is away from the phone, you have to call out to them multiple times
Say "Yeah-nah" on a phone call
Someone called wrong vehicle supplier
CX is French
Say ""I’m not saying I’m Batman, I’m just saying no one has ever seen me and Batman in a room together."" on a call
Say "Feeding the donkey sponge cake" on a call
Fuel supply query
Say ""I followed my heart, and it led me to the fridge."" on a call
caller says they'll call us back
Customer gives you a compliment
Say "I’m not a complete idiot—some parts are missing." on a call
