(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Toll charge enquiry
Refer customer to agent
Customer puts you on hold
Say "Yeah-nah" on a phone call
Say "Living on a prayer." during a call
Customer has a subscription on their booking
CX has incorrect licence/
address/
email details
Pre-auth query
Infringement enquiry
CX is French
Say ""I followed my heart, and it led me to the fridge."" on a call
Say ""I’m not saying I’m Batman, I’m just saying no one has ever seen me and Batman in a room together."" on a call
Say "My brain has too many tabs open." on a call
Customer calls to cancel booking
Say "Feeding the donkey sponge cake" on a call
Fuel supply query
Customer gives you a compliment
Make a new booking with plat
Someone called wrong vehicle supplier
CX is on DNR
Say "I’m not a complete idiot—some parts are missing." on a call
Customer calls to extend booking
Customers dog or child in the background
CX calls to extend booking
American customer
Make a Pay now and save booking
Cleaning fee call
Customer is away from the phone, you have to call out to them multiple times
