(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CX calls to extend booking
Someone called wrong vehicle supplier
Say ""I’m not saying I’m Batman, I’m just saying no one has ever seen me and Batman in a room together."" on a call
Customer has a subscription on their booking
Pre-auth query
Say "Living on a prayer." during a call
Customer puts you on hold
Customers dog or child in the background
CX is French
Say "Feeding the donkey sponge cake" on a call
Customer calls to cancel booking
Cleaning fee call
Refer customer to agent
caller says they'll call us back
Fuel supply query
Toll charge enquiry
Customer calls to extend booking
American customer
Say ""I followed my heart, and it led me to the fridge."" on a call
Customer gives you a compliment
CX has incorrect licence/
address/
email details
Say "Yeah-nah" on a phone call
Say "My brain has too many tabs open." on a call
Infringement enquiry
Customer is away from the phone, you have to call out to them multiple times
CX is on DNR
Make a Pay now and save booking
Say "I’m not a complete idiot—some parts are missing." on a call