(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
U-Discussed business goals for the year
S-Listened to clients needs
T-Turned a complaint into loyalty
T-Clearly communicated without cofusion
S-Personalized business solutions
R-Collaborated with One Chase Partners
R-Asked for feedback
U-Built trust with transparency
T-Met with the client at their business
U-Communicated updates while escalating an issue/problem
T-Proactive outreach/90 day calling
S-Discussed survey/NPS with client
S-Assisted client with access to Capital
T-Delivered on a promise
T-Delivered tough news with grace
T-Apologized with Atonement Gift
T-Took ownership of issue
U-Ask the client if they would recommend Chase
T-Took ownership of an issue
S-Went above standard expectations
T-Recap email sent to client promptly
R-Anticipated Client needs
R-Responded within 24 hours
S-Introduced one Chase partner
R-Educated clients about fraud protection services
