Customerpulls theircard outtoo early"when do youguys close?"/"what areyour storehours?"someoneasked ifwe recycletube lightssign upsomeone fora militarydiscountcustomerneeds to getsomethingout of theircarGivesomeone akidsworkshop kitPet adogsomeoneasked wherethebathroomsaremanuallyopen alocker for acustomer.com callsus to helpwith anordercustomerthrowsaway anold bulbwrongnumbertell acustomerthat an itemis online onlysomeonepays withexactchange"Doyou livehere?"Help adeliverycarrier usetheir appgive acustomera warrantynumbersomeoneasks wherethe furnacefilters areRent somethingother than acarpet scrubber(or multipleitems at once)"I parkedoverhere"tell a driverthat the orderhas beendelivered byanother driver"I've beenin curbsidefor xminutes"someonedoes nothaveproper IDreiterategas-poweredpolicyCallanotherstorecallConsumercredit line"I spend Xamount ofdollarshere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeoneasked wherethe lightbulbs are"all theway overthere"customerattempts toreturn productthat is not hereat the storesomeone isattempting topick up theirordercurbside"Wherecan I geta creditcard?""is this theMassillonstore?"someonecalling to askaboutsomethingwe don't rentCustomercomplimentsomeoneasked if werecyclehousebatteriescustomertries to returnan item thatis obviouslyusedsomeoneaskedwhere thebatteries are"I'd like tospeakwith amanager"someoneputs stuff onthe wrongcounterBecome apersonalshoppersomeone asksif we can tellthem detailsabout theirHDCCstatementssomeonecame inbefore theirorder waspulled"Do youever get aday off?"Showsomeonehow to uselocker pickupscreena crankcall"DishonestCustomer""can Icheckouthere?"call theCommercialcredit linegivesomeone the.com callcenternumberCustomerpulls theircard outtoo early"when do youguys close?"/"what areyour storehours?"someoneasked ifwe recycletube lightssign upsomeone fora militarydiscountcustomerneeds to getsomethingout of theircarGivesomeone akidsworkshop kitPet adogsomeoneasked wherethebathroomsaremanuallyopen alocker for acustomer.com callsus to helpwith anordercustomerthrowsaway anold bulbwrongnumbertell acustomerthat an itemis online onlysomeonepays withexactchange"Doyou livehere?"Help adeliverycarrier usetheir appgive acustomera warrantynumbersomeoneasks wherethe furnacefilters areRent somethingother than acarpet scrubber(or multipleitems at once)"I parkedoverhere"tell a driverthat the orderhas beendelivered byanother driver"I've beenin curbsidefor xminutes"someonedoes nothaveproper IDreiterategas-poweredpolicyCallanotherstorecallConsumercredit line"I spend Xamount ofdollarshere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeoneasked wherethe lightbulbs are"all theway overthere"customerattempts toreturn productthat is not hereat the storesomeone isattempting topick up theirordercurbside"Wherecan I geta creditcard?""is this theMassillonstore?"someonecalling to askaboutsomethingwe don't rentCustomercomplimentsomeoneasked if werecyclehousebatteriescustomertries to returnan item thatis obviouslyusedsomeoneaskedwhere thebatteries are"I'd like tospeakwith amanager"someoneputs stuff onthe wrongcounterBecome apersonalshoppersomeone asksif we can tellthem detailsabout theirHDCCstatementssomeonecame inbefore theirorder waspulled"Do youever get aday off?"Showsomeonehow to uselocker pickupscreena crankcall"DishonestCustomer""can Icheckouthere?"call theCommercialcredit linegivesomeone the.com callcenternumber

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer pulls their card out too early
  2. "when do you guys close?"/ "what are your store hours?"
  3. someone asked if we recycle tube lights
  4. sign up someone for a military discount
  5. customer needs to get something out of their car
  6. Give someone a kids workshop kit
  7. Pet a dog
  8. someone asked where the bathrooms are
  9. manually open a locker for a customer
  10. .com calls us to help with an order
  11. customer throws away an old bulb
  12. wrong number
  13. tell a customer that an item is online only
  14. someone pays with exact change
  15. "Do you live here?"
  16. Help a delivery carrier use their app
  17. give a customer a warranty number
  18. someone asks where the furnace filters are
  19. Rent something other than a carpet scrubber (or multiple items at once)
  20. "I parked over here"
  21. tell a driver that the order has been delivered by another driver
  22. "I've been in curbside for x minutes"
  23. someone does not have proper ID
  24. reiterate gas-powered policy
  25. Call another store
  26. call Consumer credit line
  27. "I spend X amount of dollars here"
  28. Customer is waiting to come into the store before open/ customer is trying to come in after close
  29. someone asked where the light bulbs are
  30. "all the way over there"
  31. customer attempts to return product that is not here at the store
  32. someone is attempting to pick up their order curbside
  33. "Where can I get a credit card?"
  34. "is this the Massillon store?"
  35. someone calling to ask about something we don't rent
  36. Customer compliment
  37. someone asked if we recycle house batteries
  38. customer tries to return an item that is obviously used
  39. someone asked where the batteries are
  40. "I'd like to speak with a manager"
  41. someone puts stuff on the wrong counter
  42. Become a personal shopper
  43. someone asks if we can tell them details about their HDCC statements
  44. someone came in before their order was pulled
  45. "Do you ever get a day off?"
  46. Show someone how to use locker pickup
  47. screen a crank call
  48. "Dishonest Customer"
  49. "can I checkout here?"
  50. call the Commercial credit line
  51. give someone the .com call center number