call theCommercialcredit linesign upsomeone fora militarydiscount"I'd like tospeakwith amanager"Givesomeone akidsworkshop kitcustomertries to returnan item thatis obviouslyusedsomeoneasked if werecyclehousebatteries"I've beenin curbsidefor xminutes""all theway overthere"someone asksif we can tellthem detailsabout theirHDCCstatementssomeoneasked wherethe lightbulbs arewrongnumbersomeoneasks wherethe furnacefilters aresomeonepays withexactchangecustomerneeds to getsomethingout of theircar"DishonestCustomer""Do youever get aday off?".com callsus to helpwith anordermanuallyopen alocker for acustomer"can Icheckouthere?"callConsumercredit linesomeonedoes nothaveproper IDgivesomeone the.com callcenternumberreiterategas-poweredpolicysomeone isattempting topick up theirordercurbsideBecome apersonalshopperHelp adeliverycarrier usetheir appShowsomeonehow to uselocker pickup"Wherecan I geta creditcard?""Doyou livehere?"someoneasked ifwe recycletube lights"when do youguys close?"/"what areyour storehours?"Pet adogtell acustomerthat an itemis online onlysomeoneputs stuff onthe wrongcountercustomerattempts toreturn productthat is not hereat the storeCallanotherstoresomeoneasked wherethebathroomsaresomeoneaskedwhere thebatteries areCustomerpulls theircard outtoo early"I spend Xamount ofdollarshere"someonecame inbefore theirorder waspulled"I parkedoverhere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclose"is this theMassillonstore?"customerthrowsaway anold bulbscreena crankcallgive acustomera warrantynumberRent somethingother than acarpet scrubber(or multipleitems at once)Customercomplimentsomeonecalling to askaboutsomethingwe don't renttell a driverthat the orderhas beendelivered byanother drivercall theCommercialcredit linesign upsomeone fora militarydiscount"I'd like tospeakwith amanager"Givesomeone akidsworkshop kitcustomertries to returnan item thatis obviouslyusedsomeoneasked if werecyclehousebatteries"I've beenin curbsidefor xminutes""all theway overthere"someone asksif we can tellthem detailsabout theirHDCCstatementssomeoneasked wherethe lightbulbs arewrongnumbersomeoneasks wherethe furnacefilters aresomeonepays withexactchangecustomerneeds to getsomethingout of theircar"DishonestCustomer""Do youever get aday off?".com callsus to helpwith anordermanuallyopen alocker for acustomer"can Icheckouthere?"callConsumercredit linesomeonedoes nothaveproper IDgivesomeone the.com callcenternumberreiterategas-poweredpolicysomeone isattempting topick up theirordercurbsideBecome apersonalshopperHelp adeliverycarrier usetheir appShowsomeonehow to uselocker pickup"Wherecan I geta creditcard?""Doyou livehere?"someoneasked ifwe recycletube lights"when do youguys close?"/"what areyour storehours?"Pet adogtell acustomerthat an itemis online onlysomeoneputs stuff onthe wrongcountercustomerattempts toreturn productthat is not hereat the storeCallanotherstoresomeoneasked wherethebathroomsaresomeoneaskedwhere thebatteries areCustomerpulls theircard outtoo early"I spend Xamount ofdollarshere"someonecame inbefore theirorder waspulled"I parkedoverhere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclose"is this theMassillonstore?"customerthrowsaway anold bulbscreena crankcallgive acustomera warrantynumberRent somethingother than acarpet scrubber(or multipleitems at once)Customercomplimentsomeonecalling to askaboutsomethingwe don't renttell a driverthat the orderhas beendelivered byanother driver

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call the Commercial credit line
  2. sign up someone for a military discount
  3. "I'd like to speak with a manager"
  4. Give someone a kids workshop kit
  5. customer tries to return an item that is obviously used
  6. someone asked if we recycle house batteries
  7. "I've been in curbside for x minutes"
  8. "all the way over there"
  9. someone asks if we can tell them details about their HDCC statements
  10. someone asked where the light bulbs are
  11. wrong number
  12. someone asks where the furnace filters are
  13. someone pays with exact change
  14. customer needs to get something out of their car
  15. "Dishonest Customer"
  16. "Do you ever get a day off?"
  17. .com calls us to help with an order
  18. manually open a locker for a customer
  19. "can I checkout here?"
  20. call Consumer credit line
  21. someone does not have proper ID
  22. give someone the .com call center number
  23. reiterate gas-powered policy
  24. someone is attempting to pick up their order curbside
  25. Become a personal shopper
  26. Help a delivery carrier use their app
  27. Show someone how to use locker pickup
  28. "Where can I get a credit card?"
  29. "Do you live here?"
  30. someone asked if we recycle tube lights
  31. "when do you guys close?"/ "what are your store hours?"
  32. Pet a dog
  33. tell a customer that an item is online only
  34. someone puts stuff on the wrong counter
  35. customer attempts to return product that is not here at the store
  36. Call another store
  37. someone asked where the bathrooms are
  38. someone asked where the batteries are
  39. Customer pulls their card out too early
  40. "I spend X amount of dollars here"
  41. someone came in before their order was pulled
  42. "I parked over here"
  43. Customer is waiting to come into the store before open/ customer is trying to come in after close
  44. "is this the Massillon store?"
  45. customer throws away an old bulb
  46. screen a crank call
  47. give a customer a warranty number
  48. Rent something other than a carpet scrubber (or multiple items at once)
  49. Customer compliment
  50. someone calling to ask about something we don't rent
  51. tell a driver that the order has been delivered by another driver