someonecame inbefore theirorder waspulled"is this theMassillonstore?"someoneasked if werecyclehousebatteries"when do youguys close?"/"what areyour storehours?"give acustomera warrantynumber"can Icheckouthere?"Help adeliverycarrier usetheir appCustomer iswaiting to comeinto the storebefore open/customer is tryingto come in aftercloseShowsomeonehow to uselocker pickupcall theCommercialcredit linesomeonedoes nothaveproper IDtell a driverthat the orderhas beendelivered byanother driverwrongnumbersomeone isattempting topick up theirordercurbsidescreena crankcall"I've beenin curbsidefor xminutes"Rent somethingother than acarpet scrubber(or multipleitems at once)someonecalling to askaboutsomethingwe don't rentsomeoneasked ifwe recycletube lightssomeoneputs stuff onthe wrongcounterPet adogBecome apersonalshopper"I spend Xamount ofdollarshere""I parkedoverhere""Wherecan I geta creditcard?"customertries to returnan item thatis obviouslyusedsomeone asksif we can tellthem detailsabout theirHDCCstatementssomeonepays withexactchange"Doyou livehere?"sign upsomeone fora militarydiscountsomeoneasked wherethe lightbulbs aresomeoneasks wherethe furnacefilters arereiterategas-poweredpolicytell acustomerthat an itemis online only.com callsus to helpwith anorderGivesomeone akidsworkshop kitgivesomeone the.com callcenternumber"I'd like tospeakwith amanager"customerattempts toreturn productthat is not hereat the storecustomerneeds to getsomethingout of theircar"Do youever get aday off?"someoneasked wherethebathroomsarecallConsumercredit line"DishonestCustomer"Customerpulls theircard outtoo earlyCustomercompliment"all theway overthere"customerthrowsaway anold bulbCallanotherstoresomeoneaskedwhere thebatteries aremanuallyopen alocker for acustomersomeonecame inbefore theirorder waspulled"is this theMassillonstore?"someoneasked if werecyclehousebatteries"when do youguys close?"/"what areyour storehours?"give acustomera warrantynumber"can Icheckouthere?"Help adeliverycarrier usetheir appCustomer iswaiting to comeinto the storebefore open/customer is tryingto come in aftercloseShowsomeonehow to uselocker pickupcall theCommercialcredit linesomeonedoes nothaveproper IDtell a driverthat the orderhas beendelivered byanother driverwrongnumbersomeone isattempting topick up theirordercurbsidescreena crankcall"I've beenin curbsidefor xminutes"Rent somethingother than acarpet scrubber(or multipleitems at once)someonecalling to askaboutsomethingwe don't rentsomeoneasked ifwe recycletube lightssomeoneputs stuff onthe wrongcounterPet adogBecome apersonalshopper"I spend Xamount ofdollarshere""I parkedoverhere""Wherecan I geta creditcard?"customertries to returnan item thatis obviouslyusedsomeone asksif we can tellthem detailsabout theirHDCCstatementssomeonepays withexactchange"Doyou livehere?"sign upsomeone fora militarydiscountsomeoneasked wherethe lightbulbs aresomeoneasks wherethe furnacefilters arereiterategas-poweredpolicytell acustomerthat an itemis online only.com callsus to helpwith anorderGivesomeone akidsworkshop kitgivesomeone the.com callcenternumber"I'd like tospeakwith amanager"customerattempts toreturn productthat is not hereat the storecustomerneeds to getsomethingout of theircar"Do youever get aday off?"someoneasked wherethebathroomsarecallConsumercredit line"DishonestCustomer"Customerpulls theircard outtoo earlyCustomercompliment"all theway overthere"customerthrowsaway anold bulbCallanotherstoresomeoneaskedwhere thebatteries aremanuallyopen alocker for acustomer

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. someone came in before their order was pulled
  2. "is this the Massillon store?"
  3. someone asked if we recycle house batteries
  4. "when do you guys close?"/ "what are your store hours?"
  5. give a customer a warranty number
  6. "can I checkout here?"
  7. Help a delivery carrier use their app
  8. Customer is waiting to come into the store before open/ customer is trying to come in after close
  9. Show someone how to use locker pickup
  10. call the Commercial credit line
  11. someone does not have proper ID
  12. tell a driver that the order has been delivered by another driver
  13. wrong number
  14. someone is attempting to pick up their order curbside
  15. screen a crank call
  16. "I've been in curbside for x minutes"
  17. Rent something other than a carpet scrubber (or multiple items at once)
  18. someone calling to ask about something we don't rent
  19. someone asked if we recycle tube lights
  20. someone puts stuff on the wrong counter
  21. Pet a dog
  22. Become a personal shopper
  23. "I spend X amount of dollars here"
  24. "I parked over here"
  25. "Where can I get a credit card?"
  26. customer tries to return an item that is obviously used
  27. someone asks if we can tell them details about their HDCC statements
  28. someone pays with exact change
  29. "Do you live here?"
  30. sign up someone for a military discount
  31. someone asked where the light bulbs are
  32. someone asks where the furnace filters are
  33. reiterate gas-powered policy
  34. tell a customer that an item is online only
  35. .com calls us to help with an order
  36. Give someone a kids workshop kit
  37. give someone the .com call center number
  38. "I'd like to speak with a manager"
  39. customer attempts to return product that is not here at the store
  40. customer needs to get something out of their car
  41. "Do you ever get a day off?"
  42. someone asked where the bathrooms are
  43. call Consumer credit line
  44. "Dishonest Customer"
  45. Customer pulls their card out too early
  46. Customer compliment
  47. "all the way over there"
  48. customer throws away an old bulb
  49. Call another store
  50. someone asked where the batteries are
  51. manually open a locker for a customer