"I spend Xamount ofdollarshere"tell a driverthat the orderhas beendelivered byanother driversomeonecame inbefore theirorder waspulled"when do youguys close?"/"what areyour storehours?"someoneasked if werecyclehousebatteriescallConsumercredit lineCustomercomplimentscreena crankcallsomeone isattempting topick up theirordercurbsidegive acustomera warrantynumber"I parkedoverhere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclose"I've beenin curbsidefor xminutes""Do youever get aday off?"someone asksif we can tellthem detailsabout theirHDCCstatements"I'd like tospeakwith amanager"customertries to returnan item thatis obviouslyusedtell acustomerthat an itemis online onlyreiterategas-poweredpolicyRent somethingother than acarpet scrubber(or multipleitems at once)call theCommercialcredit line"DishonestCustomer"sign upsomeone fora militarydiscountwrongnumberCustomerpulls theircard outtoo earlysomeoneasked wherethebathroomsarecustomerattempts toreturn productthat is not hereat the storeCallanotherstoreHelp adeliverycarrier usetheir appsomeoneputs stuff onthe wrongcountercustomerneeds to getsomethingout of theircar"Doyou livehere?"someoneasked ifwe recycletube lightssomeoneasks wherethe furnacefilters aremanuallyopen alocker for acustomer.com callsus to helpwith anordersomeoneaskedwhere thebatteries aresomeonepays withexactchange"Wherecan I geta creditcard?""is this theMassillonstore?"someonecalling to askaboutsomethingwe don't rentGivesomeone akidsworkshop kitcustomerthrowsaway anold bulb"all theway overthere""can Icheckouthere?"Become apersonalshoppersomeonedoes nothaveproper IDsomeoneasked wherethe lightbulbs areShowsomeonehow to uselocker pickupgivesomeone the.com callcenternumberPet adog"I spend Xamount ofdollarshere"tell a driverthat the orderhas beendelivered byanother driversomeonecame inbefore theirorder waspulled"when do youguys close?"/"what areyour storehours?"someoneasked if werecyclehousebatteriescallConsumercredit lineCustomercomplimentscreena crankcallsomeone isattempting topick up theirordercurbsidegive acustomera warrantynumber"I parkedoverhere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclose"I've beenin curbsidefor xminutes""Do youever get aday off?"someone asksif we can tellthem detailsabout theirHDCCstatements"I'd like tospeakwith amanager"customertries to returnan item thatis obviouslyusedtell acustomerthat an itemis online onlyreiterategas-poweredpolicyRent somethingother than acarpet scrubber(or multipleitems at once)call theCommercialcredit line"DishonestCustomer"sign upsomeone fora militarydiscountwrongnumberCustomerpulls theircard outtoo earlysomeoneasked wherethebathroomsarecustomerattempts toreturn productthat is not hereat the storeCallanotherstoreHelp adeliverycarrier usetheir appsomeoneputs stuff onthe wrongcountercustomerneeds to getsomethingout of theircar"Doyou livehere?"someoneasked ifwe recycletube lightssomeoneasks wherethe furnacefilters aremanuallyopen alocker for acustomer.com callsus to helpwith anordersomeoneaskedwhere thebatteries aresomeonepays withexactchange"Wherecan I geta creditcard?""is this theMassillonstore?"someonecalling to askaboutsomethingwe don't rentGivesomeone akidsworkshop kitcustomerthrowsaway anold bulb"all theway overthere""can Icheckouthere?"Become apersonalshoppersomeonedoes nothaveproper IDsomeoneasked wherethe lightbulbs areShowsomeonehow to uselocker pickupgivesomeone the.com callcenternumberPet adog

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I spend X amount of dollars here"
  2. tell a driver that the order has been delivered by another driver
  3. someone came in before their order was pulled
  4. "when do you guys close?"/ "what are your store hours?"
  5. someone asked if we recycle house batteries
  6. call Consumer credit line
  7. Customer compliment
  8. screen a crank call
  9. someone is attempting to pick up their order curbside
  10. give a customer a warranty number
  11. "I parked over here"
  12. Customer is waiting to come into the store before open/ customer is trying to come in after close
  13. "I've been in curbside for x minutes"
  14. "Do you ever get a day off?"
  15. someone asks if we can tell them details about their HDCC statements
  16. "I'd like to speak with a manager"
  17. customer tries to return an item that is obviously used
  18. tell a customer that an item is online only
  19. reiterate gas-powered policy
  20. Rent something other than a carpet scrubber (or multiple items at once)
  21. call the Commercial credit line
  22. "Dishonest Customer"
  23. sign up someone for a military discount
  24. wrong number
  25. Customer pulls their card out too early
  26. someone asked where the bathrooms are
  27. customer attempts to return product that is not here at the store
  28. Call another store
  29. Help a delivery carrier use their app
  30. someone puts stuff on the wrong counter
  31. customer needs to get something out of their car
  32. "Do you live here?"
  33. someone asked if we recycle tube lights
  34. someone asks where the furnace filters are
  35. manually open a locker for a customer
  36. .com calls us to help with an order
  37. someone asked where the batteries are
  38. someone pays with exact change
  39. "Where can I get a credit card?"
  40. "is this the Massillon store?"
  41. someone calling to ask about something we don't rent
  42. Give someone a kids workshop kit
  43. customer throws away an old bulb
  44. "all the way over there"
  45. "can I checkout here?"
  46. Become a personal shopper
  47. someone does not have proper ID
  48. someone asked where the light bulbs are
  49. Show someone how to use locker pickup
  50. give someone the .com call center number
  51. Pet a dog