givesomeone the.com callcenternumberRent somethingother than acarpet scrubber(or multipleitems at once)someoneasked wherethe lightbulbs aresomeoneasked wherethebathroomsaresomeonepays withexactchangecall theCommercialcredit linecustomerneeds to getsomethingout of theircarPet adog"I'd like tospeakwith amanager"someonedoes nothaveproper IDcustomerthrowsaway anold bulbGivesomeone akidsworkshop kit"can Icheckouthere?".com callsus to helpwith anorder"I parkedoverhere""I've beenin curbsidefor xminutes"Callanotherstoresomeone isattempting topick up theirordercurbsidesomeonecame inbefore theirorder waspulledsomeoneaskedwhere thebatteries arecustomertries to returnan item thatis obviouslyused"I spend Xamount ofdollarshere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosereiterategas-poweredpolicyBecome apersonalshopper"Doyou livehere?"Customercompliment"DishonestCustomer"give acustomera warrantynumbersomeone asksif we can tellthem detailsabout theirHDCCstatementsHelp adeliverycarrier usetheir appsomeoneasked if werecyclehousebatteriessomeoneasked ifwe recycletube lights"Wherecan I geta creditcard?"someonecalling to askaboutsomethingwe don't rentwrongnumbercustomerattempts toreturn productthat is not hereat the storesign upsomeone fora militarydiscount"when do youguys close?"/"what areyour storehours?"manuallyopen alocker for acustomer"all theway overthere"Showsomeonehow to uselocker pickuptell acustomerthat an itemis online onlytell a driverthat the orderhas beendelivered byanother driver"Do youever get aday off?"Customerpulls theircard outtoo earlyscreena crankcallsomeoneputs stuff onthe wrongcountercallConsumercredit line"is this theMassillonstore?"someoneasks wherethe furnacefilters aregivesomeone the.com callcenternumberRent somethingother than acarpet scrubber(or multipleitems at once)someoneasked wherethe lightbulbs aresomeoneasked wherethebathroomsaresomeonepays withexactchangecall theCommercialcredit linecustomerneeds to getsomethingout of theircarPet adog"I'd like tospeakwith amanager"someonedoes nothaveproper IDcustomerthrowsaway anold bulbGivesomeone akidsworkshop kit"can Icheckouthere?".com callsus to helpwith anorder"I parkedoverhere""I've beenin curbsidefor xminutes"Callanotherstoresomeone isattempting topick up theirordercurbsidesomeonecame inbefore theirorder waspulledsomeoneaskedwhere thebatteries arecustomertries to returnan item thatis obviouslyused"I spend Xamount ofdollarshere"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosereiterategas-poweredpolicyBecome apersonalshopper"Doyou livehere?"Customercompliment"DishonestCustomer"give acustomera warrantynumbersomeone asksif we can tellthem detailsabout theirHDCCstatementsHelp adeliverycarrier usetheir appsomeoneasked if werecyclehousebatteriessomeoneasked ifwe recycletube lights"Wherecan I geta creditcard?"someonecalling to askaboutsomethingwe don't rentwrongnumbercustomerattempts toreturn productthat is not hereat the storesign upsomeone fora militarydiscount"when do youguys close?"/"what areyour storehours?"manuallyopen alocker for acustomer"all theway overthere"Showsomeonehow to uselocker pickuptell acustomerthat an itemis online onlytell a driverthat the orderhas beendelivered byanother driver"Do youever get aday off?"Customerpulls theircard outtoo earlyscreena crankcallsomeoneputs stuff onthe wrongcountercallConsumercredit line"is this theMassillonstore?"someoneasks wherethe furnacefilters are

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give someone the .com call center number
  2. Rent something other than a carpet scrubber (or multiple items at once)
  3. someone asked where the light bulbs are
  4. someone asked where the bathrooms are
  5. someone pays with exact change
  6. call the Commercial credit line
  7. customer needs to get something out of their car
  8. Pet a dog
  9. "I'd like to speak with a manager"
  10. someone does not have proper ID
  11. customer throws away an old bulb
  12. Give someone a kids workshop kit
  13. "can I checkout here?"
  14. .com calls us to help with an order
  15. "I parked over here"
  16. "I've been in curbside for x minutes"
  17. Call another store
  18. someone is attempting to pick up their order curbside
  19. someone came in before their order was pulled
  20. someone asked where the batteries are
  21. customer tries to return an item that is obviously used
  22. "I spend X amount of dollars here"
  23. Customer is waiting to come into the store before open/ customer is trying to come in after close
  24. reiterate gas-powered policy
  25. Become a personal shopper
  26. "Do you live here?"
  27. Customer compliment
  28. "Dishonest Customer"
  29. give a customer a warranty number
  30. someone asks if we can tell them details about their HDCC statements
  31. Help a delivery carrier use their app
  32. someone asked if we recycle house batteries
  33. someone asked if we recycle tube lights
  34. "Where can I get a credit card?"
  35. someone calling to ask about something we don't rent
  36. wrong number
  37. customer attempts to return product that is not here at the store
  38. sign up someone for a military discount
  39. "when do you guys close?"/ "what are your store hours?"
  40. manually open a locker for a customer
  41. "all the way over there"
  42. Show someone how to use locker pickup
  43. tell a customer that an item is online only
  44. tell a driver that the order has been delivered by another driver
  45. "Do you ever get a day off?"
  46. Customer pulls their card out too early
  47. screen a crank call
  48. someone puts stuff on the wrong counter
  49. call Consumer credit line
  50. "is this the Massillon store?"
  51. someone asks where the furnace filters are