"DishonestCustomer"Pet adogShowsomeonehow to uselocker pickupCustomercomplimentcustomerthrowsaway anold bulbreiterategas-poweredpolicygivesomeone the.com callcenternumbercustomerattempts toreturn productthat is not hereat the store"when do youguys close?"/"what areyour storehours?""I spend Xamount ofdollarshere""I'd like tospeakwith amanager"someoneasked if werecyclehousebatteries"is this theMassillonstore?"manuallyopen alocker for acustomersomeonedoes nothaveproper ID"I've beenin curbsidefor xminutes"customerneeds to getsomethingout of theircar"Do youever get aday off?"someoneasked wherethebathroomsaresomeoneputs stuff onthe wrongcounterCustomer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeoneaskedwhere thebatteries are"can Icheckouthere?"someoneasked wherethe lightbulbs are"I parkedoverhere"someone asksif we can tellthem detailsabout theirHDCCstatementssomeone isattempting topick up theirordercurbsidesomeoneasks wherethe furnacefilters are.com callsus to helpwith anordergive acustomera warrantynumberHelp adeliverycarrier usetheir app"Doyou livehere?"customertries to returnan item thatis obviouslyused"Wherecan I geta creditcard?"Customerpulls theircard outtoo earlysign upsomeone fora militarydiscountGivesomeone akidsworkshop kitcall theCommercialcredit linetell acustomerthat an itemis online onlycallConsumercredit linesomeonecame inbefore theirorder waspulledtell a driverthat the orderhas beendelivered byanother driversomeonecalling to askaboutsomethingwe don't rent"all theway overthere"someoneasked ifwe recycletube lightssomeonepays withexactchangeRent somethingother than acarpet scrubber(or multipleitems at once)wrongnumberscreena crankcallCallanotherstoreBecome apersonalshopper"DishonestCustomer"Pet adogShowsomeonehow to uselocker pickupCustomercomplimentcustomerthrowsaway anold bulbreiterategas-poweredpolicygivesomeone the.com callcenternumbercustomerattempts toreturn productthat is not hereat the store"when do youguys close?"/"what areyour storehours?""I spend Xamount ofdollarshere""I'd like tospeakwith amanager"someoneasked if werecyclehousebatteries"is this theMassillonstore?"manuallyopen alocker for acustomersomeonedoes nothaveproper ID"I've beenin curbsidefor xminutes"customerneeds to getsomethingout of theircar"Do youever get aday off?"someoneasked wherethebathroomsaresomeoneputs stuff onthe wrongcounterCustomer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeoneaskedwhere thebatteries are"can Icheckouthere?"someoneasked wherethe lightbulbs are"I parkedoverhere"someone asksif we can tellthem detailsabout theirHDCCstatementssomeone isattempting topick up theirordercurbsidesomeoneasks wherethe furnacefilters are.com callsus to helpwith anordergive acustomera warrantynumberHelp adeliverycarrier usetheir app"Doyou livehere?"customertries to returnan item thatis obviouslyused"Wherecan I geta creditcard?"Customerpulls theircard outtoo earlysign upsomeone fora militarydiscountGivesomeone akidsworkshop kitcall theCommercialcredit linetell acustomerthat an itemis online onlycallConsumercredit linesomeonecame inbefore theirorder waspulledtell a driverthat the orderhas beendelivered byanother driversomeonecalling to askaboutsomethingwe don't rent"all theway overthere"someoneasked ifwe recycletube lightssomeonepays withexactchangeRent somethingother than acarpet scrubber(or multipleitems at once)wrongnumberscreena crankcallCallanotherstoreBecome apersonalshopper

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Dishonest Customer"
  2. Pet a dog
  3. Show someone how to use locker pickup
  4. Customer compliment
  5. customer throws away an old bulb
  6. reiterate gas-powered policy
  7. give someone the .com call center number
  8. customer attempts to return product that is not here at the store
  9. "when do you guys close?"/ "what are your store hours?"
  10. "I spend X amount of dollars here"
  11. "I'd like to speak with a manager"
  12. someone asked if we recycle house batteries
  13. "is this the Massillon store?"
  14. manually open a locker for a customer
  15. someone does not have proper ID
  16. "I've been in curbside for x minutes"
  17. customer needs to get something out of their car
  18. "Do you ever get a day off?"
  19. someone asked where the bathrooms are
  20. someone puts stuff on the wrong counter
  21. Customer is waiting to come into the store before open/ customer is trying to come in after close
  22. someone asked where the batteries are
  23. "can I checkout here?"
  24. someone asked where the light bulbs are
  25. "I parked over here"
  26. someone asks if we can tell them details about their HDCC statements
  27. someone is attempting to pick up their order curbside
  28. someone asks where the furnace filters are
  29. .com calls us to help with an order
  30. give a customer a warranty number
  31. Help a delivery carrier use their app
  32. "Do you live here?"
  33. customer tries to return an item that is obviously used
  34. "Where can I get a credit card?"
  35. Customer pulls their card out too early
  36. sign up someone for a military discount
  37. Give someone a kids workshop kit
  38. call the Commercial credit line
  39. tell a customer that an item is online only
  40. call Consumer credit line
  41. someone came in before their order was pulled
  42. tell a driver that the order has been delivered by another driver
  43. someone calling to ask about something we don't rent
  44. "all the way over there"
  45. someone asked if we recycle tube lights
  46. someone pays with exact change
  47. Rent something other than a carpet scrubber (or multiple items at once)
  48. wrong number
  49. screen a crank call
  50. Call another store
  51. Become a personal shopper