someoneasked wherethe lightbulbs areCustomerpulls theircard outtoo earlyPet adogBecome apersonalshopper"all theway overthere"screena crankcall"can Icheckouthere?""I've beenin curbsidefor xminutes"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeone asksif we can tellthem detailsabout theirHDCCstatementscallConsumercredit line"I spend Xamount ofdollarshere""when do youguys close?"/"what areyour storehours?"customerattempts toreturn productthat is not hereat the store.com callsus to helpwith anorderwrongnumbertell a driverthat the orderhas beendelivered byanother driversomeoneasks wherethe furnacefilters areRent somethingother than acarpet scrubber(or multipleitems at once)Givesomeone akidsworkshop kitsomeone isattempting topick up theirordercurbside"DishonestCustomer"sign upsomeone fora militarydiscountsomeoneputs stuff onthe wrongcounter"Doyou livehere?"someoneasked if werecyclehousebatteries"I parkedoverhere"customertries to returnan item thatis obviouslyusedcustomerthrowsaway anold bulbShowsomeonehow to uselocker pickup"Wherecan I geta creditcard?"give acustomera warrantynumbersomeonecalling to askaboutsomethingwe don't rentCallanotherstore"Do youever get aday off?"someonedoes nothaveproper IDreiterategas-poweredpolicygivesomeone the.com callcenternumber"is this theMassillonstore?"someoneasked ifwe recycletube lightsmanuallyopen alocker for acustomersomeonecame inbefore theirorder waspulledcustomerneeds to getsomethingout of theircar"I'd like tospeakwith amanager"tell acustomerthat an itemis online onlysomeoneasked wherethebathroomsaresomeoneaskedwhere thebatteries areHelp adeliverycarrier usetheir appsomeonepays withexactchangeCustomercomplimentcall theCommercialcredit linesomeoneasked wherethe lightbulbs areCustomerpulls theircard outtoo earlyPet adogBecome apersonalshopper"all theway overthere"screena crankcall"can Icheckouthere?""I've beenin curbsidefor xminutes"Customer iswaiting to comeinto the storebefore open/customer is tryingto come in afterclosesomeone asksif we can tellthem detailsabout theirHDCCstatementscallConsumercredit line"I spend Xamount ofdollarshere""when do youguys close?"/"what areyour storehours?"customerattempts toreturn productthat is not hereat the store.com callsus to helpwith anorderwrongnumbertell a driverthat the orderhas beendelivered byanother driversomeoneasks wherethe furnacefilters areRent somethingother than acarpet scrubber(or multipleitems at once)Givesomeone akidsworkshop kitsomeone isattempting topick up theirordercurbside"DishonestCustomer"sign upsomeone fora militarydiscountsomeoneputs stuff onthe wrongcounter"Doyou livehere?"someoneasked if werecyclehousebatteries"I parkedoverhere"customertries to returnan item thatis obviouslyusedcustomerthrowsaway anold bulbShowsomeonehow to uselocker pickup"Wherecan I geta creditcard?"give acustomera warrantynumbersomeonecalling to askaboutsomethingwe don't rentCallanotherstore"Do youever get aday off?"someonedoes nothaveproper IDreiterategas-poweredpolicygivesomeone the.com callcenternumber"is this theMassillonstore?"someoneasked ifwe recycletube lightsmanuallyopen alocker for acustomersomeonecame inbefore theirorder waspulledcustomerneeds to getsomethingout of theircar"I'd like tospeakwith amanager"tell acustomerthat an itemis online onlysomeoneasked wherethebathroomsaresomeoneaskedwhere thebatteries areHelp adeliverycarrier usetheir appsomeonepays withexactchangeCustomercomplimentcall theCommercialcredit line

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. someone asked where the light bulbs are
  2. Customer pulls their card out too early
  3. Pet a dog
  4. Become a personal shopper
  5. "all the way over there"
  6. screen a crank call
  7. "can I checkout here?"
  8. "I've been in curbside for x minutes"
  9. Customer is waiting to come into the store before open/ customer is trying to come in after close
  10. someone asks if we can tell them details about their HDCC statements
  11. call Consumer credit line
  12. "I spend X amount of dollars here"
  13. "when do you guys close?"/ "what are your store hours?"
  14. customer attempts to return product that is not here at the store
  15. .com calls us to help with an order
  16. wrong number
  17. tell a driver that the order has been delivered by another driver
  18. someone asks where the furnace filters are
  19. Rent something other than a carpet scrubber (or multiple items at once)
  20. Give someone a kids workshop kit
  21. someone is attempting to pick up their order curbside
  22. "Dishonest Customer"
  23. sign up someone for a military discount
  24. someone puts stuff on the wrong counter
  25. "Do you live here?"
  26. someone asked if we recycle house batteries
  27. "I parked over here"
  28. customer tries to return an item that is obviously used
  29. customer throws away an old bulb
  30. Show someone how to use locker pickup
  31. "Where can I get a credit card?"
  32. give a customer a warranty number
  33. someone calling to ask about something we don't rent
  34. Call another store
  35. "Do you ever get a day off?"
  36. someone does not have proper ID
  37. reiterate gas-powered policy
  38. give someone the .com call center number
  39. "is this the Massillon store?"
  40. someone asked if we recycle tube lights
  41. manually open a locker for a customer
  42. someone came in before their order was pulled
  43. customer needs to get something out of their car
  44. "I'd like to speak with a manager"
  45. tell a customer that an item is online only
  46. someone asked where the bathrooms are
  47. someone asked where the batteries are
  48. Help a delivery carrier use their app
  49. someone pays with exact change
  50. Customer compliment
  51. call the Commercial credit line