ReferredtoSchedulingguidelines70 callsby 1:00PMI clockedinto Ciscoon timeScheduleda SameDay SickaptScheduleda MWVReceived apatientcomplimentUsedCallWrapUseddirectschedulingReservedan UrgentCare slotOne callResolutionMarked aMessageUn-read100calls by4:00PMClocked infrom lunchon timeFollowedQAguidelinesScheduleda NP/PEScheduleda VirtualVisitI assisteda co-workertodayScheduledan E-Visit50 callsby11:00AMI am aTEAMPLAYEROver 100calls by4:00PMI amworkingovertimetodayI did theright thingfor thepatientused slotcommentsbeforeschedulingReferredtoSchedulingguidelines70 callsby 1:00PMI clockedinto Ciscoon timeScheduleda SameDay SickaptScheduleda MWVReceived apatientcomplimentUsedCallWrapUseddirectschedulingReservedan UrgentCare slotOne callResolutionMarked aMessageUn-read100calls by4:00PMClocked infrom lunchon timeFollowedQAguidelinesScheduleda NP/PEScheduleda VirtualVisitI assisteda co-workertodayScheduledan E-Visit50 callsby11:00AMI am aTEAMPLAYEROver 100calls by4:00PMI amworkingovertimetodayI did theright thingfor thepatientused slotcommentsbeforescheduling

ROC Kannapolis - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred to Scheduling guidelines
  2. 70 calls by 1:00 PM
  3. I clocked into Cisco on time
  4. Scheduled a Same Day Sick apt
  5. Scheduled a MWV
  6. Received a patient compliment
  7. Used Call Wrap
  8. Used direct scheduling
  9. Reserved an Urgent Care slot
  10. One call Resolution
  11. Marked a Message Un-read
  12. 100 calls by 4:00PM
  13. Clocked in from lunch on time
  14. Followed QA guidelines
  15. Scheduled a NP/PE
  16. Scheduled a Virtual Visit
  17. I assisted a co-worker today
  18. Scheduled an E-Visit
  19. 50 calls by 11:00AM
  20. I am a TEAM PLAYER
  21. Over 100 calls by 4:00PM
  22. I am working overtime today
  23. I did the right thing for the patient
  24. used slot comments before scheduling