One callResolutionused slotcommentsbeforescheduling70 callsby 1:00PMScheduledan E-VisitReceived apatientcompliment100calls by4:00PMUsedCallWrapScheduleda MWVI clockedinto Ciscoon timeReservedan UrgentCare slotI am aTEAMPLAYERClocked infrom lunchon timeScheduleda SameDay SickaptI amworkingovertimetodayOver 100calls by4:00PMMarked aMessageUn-readFollowedQAguidelines50 callsby11:00AMReferredtoSchedulingguidelinesScheduleda VirtualVisitI assisteda co-workertodayScheduleda NP/PEUseddirectschedulingI did theright thingfor thepatientOne callResolutionused slotcommentsbeforescheduling70 callsby 1:00PMScheduledan E-VisitReceived apatientcompliment100calls by4:00PMUsedCallWrapScheduleda MWVI clockedinto Ciscoon timeReservedan UrgentCare slotI am aTEAMPLAYERClocked infrom lunchon timeScheduleda SameDay SickaptI amworkingovertimetodayOver 100calls by4:00PMMarked aMessageUn-readFollowedQAguidelines50 callsby11:00AMReferredtoSchedulingguidelinesScheduleda VirtualVisitI assisteda co-workertodayScheduleda NP/PEUseddirectschedulingI did theright thingfor thepatient

ROC Kannapolis - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One call Resolution
  2. used slot comments before scheduling
  3. 70 calls by 1:00 PM
  4. Scheduled an E-Visit
  5. Received a patient compliment
  6. 100 calls by 4:00PM
  7. Used Call Wrap
  8. Scheduled a MWV
  9. I clocked into Cisco on time
  10. Reserved an Urgent Care slot
  11. I am a TEAM PLAYER
  12. Clocked in from lunch on time
  13. Scheduled a Same Day Sick apt
  14. I am working overtime today
  15. Over 100 calls by 4:00PM
  16. Marked a Message Un-read
  17. Followed QA guidelines
  18. 50 calls by 11:00AM
  19. Referred to Scheduling guidelines
  20. Scheduled a Virtual Visit
  21. I assisted a co-worker today
  22. Scheduled a NP/PE
  23. Used direct scheduling
  24. I did the right thing for the patient