(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Make a new booking with plat
Customer's name is incorrect
Make a Pay now and save booking
Say "More than you bargained for" on a call
CX is French
American/ Canadian customer
Customer calls to cancel booking
Infringement enquiry
Refer customer to agent
CX is on DNR
CX birthday, wedding, or anniversay upcoming, mentioned by you or CX on the call
Customer gives you a compliment
CX calls to add additional driver
Add plat to an existing booking
Overdue +3
Customers first name starts with one of Z,Q, X, Y
CX has incorrect licence/ address/ email details
Customer has a subscription on their booking
Stolen Vehicle
Customer gets your name wrong
Customer calls to extend booking
Customer is a first time local renter
Customer reports issues with vehicle
Customer calls to request shuttle
Customer calls to extend booking
Pre-auth call
Say "More than you bargained for" at least twice on a call
