(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a Pay now and save booking
Customer gets your name wrong
Call regarding fuel charges
Overdue +3
American/ Canadian customer
CX birthday, wedding, or anniversay upcoming, mentioned by you or CX on the call
Customer reports issues with vehicle
Customer calls to extend booking
Cleaning fee call
Customer has a subscription on their booking
Customer calls to request shuttle
Stolen Vehicle
Infringement enquiry
CX calls to add additional driver
Say "More than you bargained for" on a call
Customer gives you a compliment
Customers first name starts with one of Z,Q, X, Y
Pre-auth call
Customers dog or child in the background
CX is on DNR
Customer's name is incorrect
Customer calls to extend booking
Add plat to an existing booking
Customer is a first time local renter
Refer customer to agent
Customer calls to cancel booking
Make a new booking with plat
CX has incorrect licence/ address/ email details
Say "More than you bargained for" at least twice on a call