(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer gets your name wrong
Customer's name is incorrect
American/ Canadian customer
Stolen Vehicle
Refer customer to agent
Customers dog or child in the background
CX has incorrect licence/ address/ email details
Say "More than you bargained for" at least twice on a call
Customer reports issues with vehicle
Customer calls to cancel booking
Customer calls to request shuttle
Customer calls to extend booking
Make a Pay now and save booking
Infringement enquiry
Say "More than you bargained for" on a call
CX is French
Customer calls to extend booking
Overdue +3
Add plat to an existing booking
Customer is a first time local renter
Make a new booking with plat
Cleaning fee call
Pre-auth call
Customer gives you a compliment
CX is on DNR
CX calls to add additional driver
Customer has a subscription on their booking
CX birthday, wedding, or anniversay upcoming, mentioned by you or CX on the call
