ReviewedTHA'sMemberis AwareofAccoladeBooked anAppointmentConnectedMember to2nd.MDCall WentStraightto VMDogsBarking intheBackgroundMemberVM FullReal TimeEnhance -CAMemberVM NotSetMore Than5 Contacton theProfileBabyCrying intheBackgroundHit DialGoal forthe HourMemberXferred toCustomerSurvey(CSAT)SpouseAnswersfor theMemberInactiveRecord /NoElectionYou StartYour VM,Then theMemberAnswersMembersays "I'mBusy""My WifeHandlesThis"NumberDisconnectedMemberInterruptsYourScriptVerifiedMember InfoSuccessfullyReal TimeEnhance -Nurse"But I'm thePolicyholder"More than5 Memberson theProfileReviewedTHA'sMemberis AwareofAccoladeBooked anAppointmentConnectedMember to2nd.MDCall WentStraightto VMDogsBarking intheBackgroundMemberVM FullReal TimeEnhance -CAMemberVM NotSetMore Than5 Contacton theProfileBabyCrying intheBackgroundHit DialGoal forthe HourMemberXferred toCustomerSurvey(CSAT)SpouseAnswersfor theMemberInactiveRecord /NoElectionYou StartYour VM,Then theMemberAnswersMembersays "I'mBusy""My WifeHandlesThis"NumberDisconnectedMemberInterruptsYourScriptVerifiedMember InfoSuccessfullyReal TimeEnhance -Nurse"But I'm thePolicyholder"More than5 Memberson theProfile

Outreach Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed THA's
  2. Member is Aware of Accolade
  3. Booked an Appointment
  4. Connected Member to 2nd.MD
  5. Call Went Straight to VM
  6. Dogs Barking in the Background
  7. Member VM Full
  8. Real Time Enhance - CA
  9. Member VM Not Set
  10. More Than 5 Contact on the Profile
  11. Baby Crying in the Background
  12. Hit Dial Goal for the Hour
  13. Member Xferred to Customer Survey (CSAT)
  14. Spouse Answers for the Member
  15. Inactive Record / No Election
  16. You Start Your VM, Then the Member Answers
  17. Member says "I'm Busy"
  18. "My Wife Handles This"
  19. Number Disconnected
  20. Member Interrupts Your Script
  21. Verified Member Info Successfully
  22. Real Time Enhance - Nurse
  23. "But I'm the Policyholder"
  24. More than 5 Members on the Profile