You StartYour VM,Then theMemberAnswersMemberXferred toCustomerSurvey(CSAT)Real TimeEnhance -NurseConnectedMember to2nd.MDMore than5 Memberson theProfileMemberVM NotSetDogsBarking intheBackgroundReal TimeEnhance -CA"My WifeHandlesThis"MemberInterruptsYourScriptBooked anAppointmentMemberis AwareofAccoladeMembersays "I'mBusy"MemberVM FullBabyCrying intheBackground"But I'm thePolicyholder"Call WentStraightto VMHit DialGoal forthe HourSpouseAnswersfor theMemberVerifiedMember InfoSuccessfullyInactiveRecord /NoElectionMore Than5 Contacton theProfileNumberDisconnectedReviewedTHA'sYou StartYour VM,Then theMemberAnswersMemberXferred toCustomerSurvey(CSAT)Real TimeEnhance -NurseConnectedMember to2nd.MDMore than5 Memberson theProfileMemberVM NotSetDogsBarking intheBackgroundReal TimeEnhance -CA"My WifeHandlesThis"MemberInterruptsYourScriptBooked anAppointmentMemberis AwareofAccoladeMembersays "I'mBusy"MemberVM FullBabyCrying intheBackground"But I'm thePolicyholder"Call WentStraightto VMHit DialGoal forthe HourSpouseAnswersfor theMemberVerifiedMember InfoSuccessfullyInactiveRecord /NoElectionMore Than5 Contacton theProfileNumberDisconnectedReviewedTHA's

Outreach Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. You Start Your VM, Then the Member Answers
  2. Member Xferred to Customer Survey (CSAT)
  3. Real Time Enhance - Nurse
  4. Connected Member to 2nd.MD
  5. More than 5 Members on the Profile
  6. Member VM Not Set
  7. Dogs Barking in the Background
  8. Real Time Enhance - CA
  9. "My Wife Handles This"
  10. Member Interrupts Your Script
  11. Booked an Appointment
  12. Member is Aware of Accolade
  13. Member says "I'm Busy"
  14. Member VM Full
  15. Baby Crying in the Background
  16. "But I'm the Policyholder"
  17. Call Went Straight to VM
  18. Hit Dial Goal for the Hour
  19. Spouse Answers for the Member
  20. Verified Member Info Successfully
  21. Inactive Record / No Election
  22. More Than 5 Contact on the Profile
  23. Number Disconnected
  24. Reviewed THA's