Real Time Enhance - Nurse Baby Crying in the Background Member VM Full You Start Your VM, Then the Member Answers Booked an Appointment Member Xferred to Customer Survey (CSAT) Connected Member to 2nd.MD Inactive Record / No Election Verified Member Info Successfully Member Interrupts Your Script Real Time Enhance - CA Member says "I'm Busy" Dogs Barking in the Background "My Wife Handles This" More than 5 Members on the Profile Call Went Straight to VM Hit Dial Goal for the Hour "But I'm the Policyholder" Reviewed THA's Member VM Not Set More Than 5 Contact on the Profile Spouse Answers for the Member Number Disconnected Member is Aware of Accolade Real Time Enhance - Nurse Baby Crying in the Background Member VM Full You Start Your VM, Then the Member Answers Booked an Appointment Member Xferred to Customer Survey (CSAT) Connected Member to 2nd.MD Inactive Record / No Election Verified Member Info Successfully Member Interrupts Your Script Real Time Enhance - CA Member says "I'm Busy" Dogs Barking in the Background "My Wife Handles This" More than 5 Members on the Profile Call Went Straight to VM Hit Dial Goal for the Hour "But I'm the Policyholder" Reviewed THA's Member VM Not Set More Than 5 Contact on the Profile Spouse Answers for the Member Number Disconnected Member is Aware of Accolade
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Real Time Enhance - Nurse
Baby Crying in the Background
Member VM Full
You Start Your VM, Then the Member Answers
Booked an Appointment
Member Xferred to Customer Survey (CSAT)
Connected Member to 2nd.MD
Inactive Record / No Election
Verified Member Info Successfully
Member Interrupts Your Script
Real Time Enhance - CA
Member says "I'm Busy"
Dogs Barking in the Background
"My Wife Handles This"
More than 5 Members on the Profile
Call Went Straight to VM
Hit Dial Goal for the Hour
"But I'm the Policyholder"
Reviewed THA's
Member VM Not Set
More Than 5 Contact on the Profile
Spouse Answers for the Member
Number Disconnected
Member is Aware of Accolade