(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Posted a QM recap
Assigned a misrouted call
Logged someone off
TBD
Updated a skills request
Transferred a call
Did a shift trade email
Learned something new (shortcut, feature, approach)