(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Save a customer from cancelling
Follow up on a pending issue the same day
Fix a Cigna payment issue
Answer a benefits question
Bring retention findings to SDR meeting
Find & Fix incorrect data in HS
Create a ticket view in HS on your own
Free!
Receive a position customer feedback survey
Fix a BCBS payment issue
Give a shoutout in #kudos
Help a teammate solve an issue
Identify a process improvement
Make 5 calls in 1 day
Book a meeting for Sales to discuss alternative policy options