RFP changed after lessons learned We didn’t know where that data lived Data didn’t align historically Data triggers customer messaging AI We paid to access our own data CWOL reporting done manually Scripts compensate for system gaps Siloed systems Interoperability Learned this the hard way Customer portal in use Staff ingenuity saved the day Real- time data Manual process Incremental progress beats perfect systems Data supports water budgets AMI + CIS finally integrated Dashboards pull from multiple systems Different staff gave different answers Targeted conservation Vendor limits discovered late Data gaps in history GIS linked to meters/accounts Documentation made a difference Demand forecasting mentioned Data cleaning took forever API limitations Had to write custom queries We’re working on that Someone laughs at their own system Single source of truth We have AMI… but don’t use it yet This isn’t perfect — but it works Spreadsheet is the system of record It depends Repeatable workflows Defensible data Inherited legacy systems RFP changed after lessons learned We didn’t know where that data lived Data didn’t align historically Data triggers customer messaging AI We paid to access our own data CWOL reporting done manually Scripts compensate for system gaps Siloed systems Interoperability Learned this the hard way Customer portal in use Staff ingenuity saved the day Real- time data Manual process Incremental progress beats perfect systems Data supports water budgets AMI + CIS finally integrated Dashboards pull from multiple systems Different staff gave different answers Targeted conservation Vendor limits discovered late Data gaps in history GIS linked to meters/accounts Documentation made a difference Demand forecasting mentioned Data cleaning took forever API limitations Had to write custom queries We’re working on that Someone laughs at their own system Single source of truth We have AMI… but don’t use it yet This isn’t perfect — but it works Spreadsheet is the system of record It depends Repeatable workflows Defensible data Inherited legacy systems
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
RFP changed after lessons learned
We didn’t know where that data lived
Data didn’t align historically
Data triggers customer messaging
AI
We paid to access our own data
CWOL reporting done manually
Scripts compensate for system gaps
Siloed systems
Interoperability
Learned this the hard way
Customer portal in use
Staff ingenuity saved the day
Real-time data
Manual process
Incremental progress beats perfect systems
Data supports water budgets
AMI + CIS finally integrated
Dashboards pull from multiple systems
Different staff gave different answers
Targeted conservation
Vendor limits discovered late
Data gaps in history
GIS linked to meters/accounts
Documentation made a difference
Demand forecasting mentioned
Data cleaning took forever
API limitations
Had to write custom queries
We’re working on that
Someone laughs at their own system
Single source of truth
We have AMI… but don’t use it yet
This isn’t perfect — but it works
Spreadsheet is the system of record
It depends
Repeatable workflows
Defensible data
Inherited legacy systems