RFPchangedafter lessonslearnedWe didn’tknowwhere thatdata livedDatadidn’talignhistoricallyDatatriggerscustomermessagingAIWe paidto accessour owndataCWOLreportingdonemanuallyScriptscompensatefor systemgapsSiloedsystemsInteroperabilityLearnedthis thehard wayCustomerportal inuseStaffingenuitysaved thedayReal-timedataManualprocessIncrementalprogressbeats perfectsystemsDatasupportswaterbudgetsAMI + CISfinallyintegratedDashboardspull frommultiplesystemsDifferentstaff gavedifferentanswersTargetedconservationVendorlimitsdiscoveredlateDatagaps inhistoryGIS linked tometers/accountsDocumentationmade adifferenceDemandforecastingmentionedDatacleaningtookforeverAPIlimitationsHad towritecustomqueriesWe’reworkingon thatSomeonelaughs attheir ownsystemSinglesourceof truthWe haveAMI… butdon’t useit yetThis isn’tperfect —but itworksSpreadsheetis the systemof recordItdependsRepeatableworkflowsDefensibledataInheritedlegacysystemsRFPchangedafter lessonslearnedWe didn’tknowwhere thatdata livedDatadidn’talignhistoricallyDatatriggerscustomermessagingAIWe paidto accessour owndataCWOLreportingdonemanuallyScriptscompensatefor systemgapsSiloedsystemsInteroperabilityLearnedthis thehard wayCustomerportal inuseStaffingenuitysaved thedayReal-timedataManualprocessIncrementalprogressbeats perfectsystemsDatasupportswaterbudgetsAMI + CISfinallyintegratedDashboardspull frommultiplesystemsDifferentstaff gavedifferentanswersTargetedconservationVendorlimitsdiscoveredlateDatagaps inhistoryGIS linked tometers/accountsDocumentationmade adifferenceDemandforecastingmentionedDatacleaningtookforeverAPIlimitationsHad towritecustomqueriesWe’reworkingon thatSomeonelaughs attheir ownsystemSinglesourceof truthWe haveAMI… butdon’t useit yetThis isn’tperfect —but itworksSpreadsheetis the systemof recordItdependsRepeatableworkflowsDefensibledataInheritedlegacysystems

Great Data Dig - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RFP changed after lessons learned
  2. We didn’t know where that data lived
  3. Data didn’t align historically
  4. Data triggers customer messaging
  5. AI
  6. We paid to access our own data
  7. CWOL reporting done manually
  8. Scripts compensate for system gaps
  9. Siloed systems
  10. Interoperability
  11. Learned this the hard way
  12. Customer portal in use
  13. Staff ingenuity saved the day
  14. Real-time data
  15. Manual process
  16. Incremental progress beats perfect systems
  17. Data supports water budgets
  18. AMI + CIS finally integrated
  19. Dashboards pull from multiple systems
  20. Different staff gave different answers
  21. Targeted conservation
  22. Vendor limits discovered late
  23. Data gaps in history
  24. GIS linked to meters/accounts
  25. Documentation made a difference
  26. Demand forecasting mentioned
  27. Data cleaning took forever
  28. API limitations
  29. Had to write custom queries
  30. We’re working on that
  31. Someone laughs at their own system
  32. Single source of truth
  33. We have AMI… but don’t use it yet
  34. This isn’t perfect — but it works
  35. Spreadsheet is the system of record
  36. It depends
  37. Repeatable workflows
  38. Defensible data
  39. Inherited legacy systems