Data triggers customer messaging Scripts compensate for system gaps We have AMI… but don’t use it yet Interoperability Customer portal in use Inherited legacy systems RFP changed after lessons learned GIS linked to meters/accounts We’re working on that Demand forecasting mentioned Spreadsheet is the system of record It depends Staff ingenuity saved the day Different staff gave different answers Dashboards pull from multiple systems Repeatable workflows Vendor limits discovered late Learned this the hard way Siloed systems This isn’t perfect — but it works Documentation made a difference API limitations Defensible data Incremental progress beats perfect systems We didn’t know where that data lived We paid to access our own data Single source of truth Targeted conservation CWOL reporting done manually AI Data supports water budgets Had to write custom queries Data didn’t align historically Real- time data Data gaps in history AMI + CIS finally integrated Manual process Data cleaning took forever Someone laughs at their own system Data triggers customer messaging Scripts compensate for system gaps We have AMI… but don’t use it yet Interoperability Customer portal in use Inherited legacy systems RFP changed after lessons learned GIS linked to meters/accounts We’re working on that Demand forecasting mentioned Spreadsheet is the system of record It depends Staff ingenuity saved the day Different staff gave different answers Dashboards pull from multiple systems Repeatable workflows Vendor limits discovered late Learned this the hard way Siloed systems This isn’t perfect — but it works Documentation made a difference API limitations Defensible data Incremental progress beats perfect systems We didn’t know where that data lived We paid to access our own data Single source of truth Targeted conservation CWOL reporting done manually AI Data supports water budgets Had to write custom queries Data didn’t align historically Real- time data Data gaps in history AMI + CIS finally integrated Manual process Data cleaning took forever Someone laughs at their own system
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Data triggers customer messaging
Scripts compensate for system gaps
We have AMI… but don’t use it yet
Interoperability
Customer portal in use
Inherited legacy systems
RFP changed after lessons learned
GIS linked to meters/accounts
We’re working on that
Demand forecasting mentioned
Spreadsheet is the system of record
It depends
Staff ingenuity saved the day
Different staff gave different answers
Dashboards pull from multiple systems
Repeatable workflows
Vendor limits discovered late
Learned this the hard way
Siloed systems
This isn’t perfect — but it works
Documentation made a difference
API limitations
Defensible data
Incremental progress beats perfect systems
We didn’t know where that data lived
We paid to access our own data
Single source of truth
Targeted conservation
CWOL reporting done manually
AI
Data supports water budgets
Had to write custom queries
Data didn’t align historically
Real-time data
Data gaps in history
AMI + CIS finally integrated
Manual process
Data cleaning took forever
Someone laughs at their own system