Sharessomethingnew theylearnedOwns amistakeand makesit rightMakes theteam laughor lightensthe moodGivessomeonethe benefitof the doubtFinds aworkaroundinstead ofmakingexcusesGivessomeone fullattentionwhilelisteningFocuses onsolutionsinstead ofblameFree!Plans theday andtacklespriorities firstGives creditto the teaminstead ofthemselvesTakesactioninstead ofoverhinkingTries athoughtfulnewapproachFinds a wayto savemoney orincreasevalueDoes a littleextra beyondwhat wasrequiredCreates a"WOW"clientexperienceAsksquestionsbeforemakingassumptionsSupports thefinal decisionafterdiscussionUses orimproves arepeatableprocessAdaptspositivelyto achangeSees anissue fromthecustomer'sperspectiveSends awarm,helpful emailor voicemailFollows abestpracticeor SOPSuggests abetter/fasterway to dosomethingBuilds astrongerrelationshipwith a clientor coworkerChooseswhat isbest forthe clientsSharessomethingnew theylearnedOwns amistakeand makesit rightMakes theteam laughor lightensthe moodGivessomeonethe benefitof the doubtFinds aworkaroundinstead ofmakingexcusesGivessomeone fullattentionwhilelisteningFocuses onsolutionsinstead ofblameFree!Plans theday andtacklespriorities firstGives creditto the teaminstead ofthemselvesTakesactioninstead ofoverhinkingTries athoughtfulnewapproachFinds a wayto savemoney orincreasevalueDoes a littleextra beyondwhat wasrequiredCreates a"WOW"clientexperienceAsksquestionsbeforemakingassumptionsSupports thefinal decisionafterdiscussionUses orimproves arepeatableprocessAdaptspositivelyto achangeSees anissue fromthecustomer'sperspectiveSends awarm,helpful emailor voicemailFollows abestpracticeor SOPSuggests abetter/fasterway to dosomethingBuilds astrongerrelationshipwith a clientor coworkerChooseswhat isbest forthe clients

The Abacus Way - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shares something new they learned
  2. Owns a mistake and makes it right
  3. Makes the team laugh or lightens the mood
  4. Gives someone the benefit of the doubt
  5. Finds a workaround instead of making excuses
  6. Gives someone full attention while listening
  7. Focuses on solutions instead of blame
  8. Free!
  9. Plans the day and tackles priorities first
  10. Gives credit to the team instead of themselves
  11. Takes action instead of overhinking
  12. Tries a thoughtful new approach
  13. Finds a way to save money or increase value
  14. Does a little extra beyond what was required
  15. Creates a "WOW" client experience
  16. Asks questions before making assumptions
  17. Supports the final decision after discussion
  18. Uses or improves a repeatable process
  19. Adapts positively to a change
  20. Sees an issue from the customer's perspective
  21. Sends a warm, helpful email or voicemail
  22. Follows a best practice or SOP
  23. Suggests a better/faster way to do something
  24. Builds a stronger relationship with a client or coworker
  25. Chooses what is best for the clients