(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use the ARM technique
Helped a peer in a Team chat
Transferred to Liberty Mutual
Offered the survey
Verified a full address
Said "I appreciate you!" on a call
Use the customer's name 2 x during a call
Praised a peer in a Team chat
Explain to a customer what type of coverage they have