Use theARMtechniqueHelped apeer in aTeam chatTransferredto LibertyMutualOfferedthesurveyVerifieda fulladdressSaid "Iappreciateyou!" on acallUse thecustomer'sname 2 xduring a callPraised apeer in aTeam chatExplain to acustomerwhat type ofcoveragethey haveProcesseda CCpaymentHelp withabeneficiaryformConserveda policyBrand"Trustage"2xin a call.Talkedto aspouseSaid "Letme helpyou!"Heard adog in thebackgroundWentreadyright aftera callSend apolicysummaryPromotedthe onlinewebsiteThecustomersaid yournameVerified abeneficiaryTransferto SalesSaid "Goodmorning" ina TeamchatHelped acustomerwith abilling issueUse theARMtechniqueHelped apeer in aTeam chatTransferredto LibertyMutualOfferedthesurveyVerifieda fulladdressSaid "Iappreciateyou!" on acallUse thecustomer'sname 2 xduring a callPraised apeer in aTeam chatExplain to acustomerwhat type ofcoveragethey haveProcesseda CCpaymentHelp withabeneficiaryformConserveda policyBrand"Trustage"2xin a call.Talkedto aspouseSaid "Letme helpyou!"Heard adog in thebackgroundWentreadyright aftera callSend apolicysummaryPromotedthe onlinewebsiteThecustomersaid yournameVerified abeneficiaryTransferto SalesSaid "Goodmorning" ina TeamchatHelped acustomerwith abilling issue

Friday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the ARM technique
  2. Helped a peer in a Team chat
  3. Transferred to Liberty Mutual
  4. Offered the survey
  5. Verified a full address
  6. Said "I appreciate you!" on a call
  7. Use the customer's name 2 x during a call
  8. Praised a peer in a Team chat
  9. Explain to a customer what type of coverage they have
  10. Processed a CC payment
  11. Help with a beneficiary form
  12. Conserved a policy
  13. Brand "Trustage"2x in a call.
  14. Talked to a spouse
  15. Said "Let me help you!"
  16. Heard a dog in the background
  17. Went ready right after a call
  18. Send a policy summary
  19. Promoted the online website
  20. The customer said your name
  21. Verified a beneficiary
  22. Transfer to Sales
  23. Said "Good morning" in a Team chat
  24. Helped a customer with a billing issue