Thecustomersaid yournameExplain to acustomerwhat type ofcoveragethey haveProcesseda CCpaymentSend apolicysummaryUse theARMtechniquePraised apeer in aTeam chatSaid "Goodmorning" ina TeamchatPromotedthe onlinewebsiteBrand"Trustage"2xin a call.Transferredto LibertyMutualHelped apeer in aTeam chatSaid "Letme helpyou!"Conserveda policyHelp withabeneficiaryformSaid "Iappreciateyou!" on acallVerified abeneficiaryTransferto SalesVerifieda fulladdressWentreadyright aftera callTalkedto aspouseHeard adog in thebackgroundOfferedthesurveyUse thecustomer'sname 2 xduring a callHelped acustomerwith abilling issueThecustomersaid yournameExplain to acustomerwhat type ofcoveragethey haveProcesseda CCpaymentSend apolicysummaryUse theARMtechniquePraised apeer in aTeam chatSaid "Goodmorning" ina TeamchatPromotedthe onlinewebsiteBrand"Trustage"2xin a call.Transferredto LibertyMutualHelped apeer in aTeam chatSaid "Letme helpyou!"Conserveda policyHelp withabeneficiaryformSaid "Iappreciateyou!" on acallVerified abeneficiaryTransferto SalesVerifieda fulladdressWentreadyright aftera callTalkedto aspouseHeard adog in thebackgroundOfferedthesurveyUse thecustomer'sname 2 xduring a callHelped acustomerwith abilling issue

Friday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The customer said your name
  2. Explain to a customer what type of coverage they have
  3. Processed a CC payment
  4. Send a policy summary
  5. Use the ARM technique
  6. Praised a peer in a Team chat
  7. Said "Good morning" in a Team chat
  8. Promoted the online website
  9. Brand "Trustage"2x in a call.
  10. Transferred to Liberty Mutual
  11. Helped a peer in a Team chat
  12. Said "Let me help you!"
  13. Conserved a policy
  14. Help with a beneficiary form
  15. Said "I appreciate you!" on a call
  16. Verified a beneficiary
  17. Transfer to Sales
  18. Verified a full address
  19. Went ready right after a call
  20. Talked to a spouse
  21. Heard a dog in the background
  22. Offered the survey
  23. Use the customer's name 2 x during a call
  24. Helped a customer with a billing issue