(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Schedule three appointments
G-Share favorite dessert in Teams chat
I-Make sure insurance on pt profile is correct
I-Transfer call to nurse line
N-Confirm email address for televisit
B-Schedule New Patient Visit
G-Schedule Annual Visit
O-Use the words "primary reason" when scheduling appt
I-Post a random GIF in Teams chat
B-Thank patient for calling
I-Say the word "TRIAGE" in SJH Teams chat
O-Check w/ pt if they have pt portal access
B-Schedule WCC
B-Mention survey during call
G-Help someone in Teams chat
N-Schedule Office Visit
O-Unavailable less than 3 hours
G-Send PowerChart pool msg
G-Avoid sending duplicate msg in PowerChart
N-AHT less than 5 min
N-AHT less than 3 min
O-ACW less than 1 min
B-ACW less than 2 min
I-Track time in Admin Log for one patient (include MRN)