ACWless than2 minScheduleWCCSay the word"TRIAGE" inSJH TeamschatUnavailableless than 3hoursSharefavoritedessert inTeams chatSchedulethreeappointmentsScheduleAnnualVisitCheck w/ ptif they havept portalaccessScheduleNewPatientVisitMake sureinsuranceon pt profileis correctMentionsurveyduring callThankpatientfor callingConfirmemailaddressfor televisitHelpsomeonein TeamschatPost arandomGIF inTeams chatACWless than1 minTrack time inAdmin Log forone patient(include MRN)AHT lessthan 3minAvoidsendingduplicatemsg inPowerChartUse the words"primaryreason" whenschedulingapptTransfercall tonurse lineScheduleOfficeVisitSendPowerChartpool msgAHT lessthan 5minACWless than2 minScheduleWCCSay the word"TRIAGE" inSJH TeamschatUnavailableless than 3hoursSharefavoritedessert inTeams chatSchedulethreeappointmentsScheduleAnnualVisitCheck w/ ptif they havept portalaccessScheduleNewPatientVisitMake sureinsuranceon pt profileis correctMentionsurveyduring callThankpatientfor callingConfirmemailaddressfor televisitHelpsomeonein TeamschatPost arandomGIF inTeams chatACWless than1 minTrack time inAdmin Log forone patient(include MRN)AHT lessthan 3minAvoidsendingduplicatemsg inPowerChartUse the words"primaryreason" whenschedulingapptTransfercall tonurse lineScheduleOfficeVisitSendPowerChartpool msgAHT lessthan 5min

SJH Fri-Yay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
O
5
G
6
O
7
G
8
O
9
B
10
I
11
B
12
B
13
N
14
G
15
I
16
O
17
I
18
N
19
G
20
O
21
I
22
N
23
G
24
N
  1. B-ACW less than 2 min
  2. B-Schedule WCC
  3. I-Say the word "TRIAGE" in SJH Teams chat
  4. O-Unavailable less than 3 hours
  5. G-Share favorite dessert in Teams chat
  6. O-Schedule three appointments
  7. G-Schedule Annual Visit
  8. O-Check w/ pt if they have pt portal access
  9. B-Schedule New Patient Visit
  10. I-Make sure insurance on pt profile is correct
  11. B-Mention survey during call
  12. B-Thank patient for calling
  13. N-Confirm email address for televisit
  14. G-Help someone in Teams chat
  15. I-Post a random GIF in Teams chat
  16. O-ACW less than 1 min
  17. I-Track time in Admin Log for one patient (include MRN)
  18. N-AHT less than 3 min
  19. G-Avoid sending duplicate msg in PowerChart
  20. O-Use the words "primary reason" when scheduling appt
  21. I-Transfer call to nurse line
  22. N-Schedule Office Visit
  23. G-Send PowerChart pool msg
  24. N-AHT less than 5 min