Thankpatientfor callingAvoidsendingduplicatemsg inPowerChartACWless than1 minSchedulethreeappointmentsAHT lessthan 5minConfirmemailaddressfor televisitScheduleOfficeVisitMentionsurveyduring callTrack time inAdmin Log forone patient(include MRN)Check w/ ptif they havept portalaccessSendPowerChartpool msgSay the word"TRIAGE" inSJH TeamschatUnavailableless than 3hoursScheduleWCCSharefavoritedessert inTeams chatPost arandomGIF inTeams chatHelpsomeonein TeamschatAHT lessthan 3minTransfercall tonurse lineScheduleNewPatientVisitMake sureinsuranceon pt profileis correctScheduleAnnualVisitACWless than2 minUse the words"primaryreason" whenschedulingapptThankpatientfor callingAvoidsendingduplicatemsg inPowerChartACWless than1 minSchedulethreeappointmentsAHT lessthan 5minConfirmemailaddressfor televisitScheduleOfficeVisitMentionsurveyduring callTrack time inAdmin Log forone patient(include MRN)Check w/ ptif they havept portalaccessSendPowerChartpool msgSay the word"TRIAGE" inSJH TeamschatUnavailableless than 3hoursScheduleWCCSharefavoritedessert inTeams chatPost arandomGIF inTeams chatHelpsomeonein TeamschatAHT lessthan 3minTransfercall tonurse lineScheduleNewPatientVisitMake sureinsuranceon pt profileis correctScheduleAnnualVisitACWless than2 minUse the words"primaryreason" whenschedulingappt

SJH Fri-Yay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
O
5
N
6
N
7
N
8
B
9
I
10
O
11
G
12
I
13
O
14
B
15
G
16
I
17
G
18
N
19
I
20
B
21
I
22
G
23
B
24
O
  1. B-Thank patient for calling
  2. G-Avoid sending duplicate msg in PowerChart
  3. O-ACW less than 1 min
  4. O-Schedule three appointments
  5. N-AHT less than 5 min
  6. N-Confirm email address for televisit
  7. N-Schedule Office Visit
  8. B-Mention survey during call
  9. I-Track time in Admin Log for one patient (include MRN)
  10. O-Check w/ pt if they have pt portal access
  11. G-Send PowerChart pool msg
  12. I-Say the word "TRIAGE" in SJH Teams chat
  13. O-Unavailable less than 3 hours
  14. B-Schedule WCC
  15. G-Share favorite dessert in Teams chat
  16. I-Post a random GIF in Teams chat
  17. G-Help someone in Teams chat
  18. N-AHT less than 3 min
  19. I-Transfer call to nurse line
  20. B-Schedule New Patient Visit
  21. I-Make sure insurance on pt profile is correct
  22. G-Schedule Annual Visit
  23. B-ACW less than 2 min
  24. O-Use the words "primary reason" when scheduling appt