Customerinformationwill be sentvia CWOPAPress9 then1I need anewbadgeactivatedDo you havea medicalexcuse forthat?Rememberto fill outyour sharedcalendarPut aticket into FMXYou blinked.We need toretake yourphotoCan thebreak personcome neatlysince we areclosing early?When didwe startdoingthat?I didn’tknow wehad to callthat inYou have 5-7min totroubleshoot, thencall it inWhen indoubt callthe helpdeskMakesure tocall that inPennDOTwears whatthey want,why can’twe?Only orderfrom theapprovedstaplessupplies listHeySteve!Canyou…Please makesure yourmembersknow…Have aseat andtake yourglasses offThey saidwe canwear jeanstodayThe girlfrom thecall centersaid I couldNo I did notapprove thepopcornmachine atyourworkstation!I need morehours.. waitI need lesshours.Have youturned itoff andthen on?I wouldask yourRMTech needstheirpasswordreset. There isno downtimeI’m sorry butyour request tobring youremotionalsupport iguanahas been deniedFree!I wasn’ttrainedon thatIs thatphotoacceptable?Thankyou!Customerinformationwill be sentvia CWOPAPress9 then1I need anewbadgeactivatedDo you havea medicalexcuse forthat?Rememberto fill outyour sharedcalendarPut aticket into FMXYou blinked.We need toretake yourphotoCan thebreak personcome neatlysince we areclosing early?When didwe startdoingthat?I didn’tknow wehad to callthat inYou have 5-7min totroubleshoot, thencall it inWhen indoubt callthe helpdeskMakesure tocall that inPennDOTwears whatthey want,why can’twe?Only orderfrom theapprovedstaplessupplies listHeySteve!Canyou…Please makesure yourmembersknow…Have aseat andtake yourglasses offThey saidwe canwear jeanstodayThe girlfrom thecall centersaid I couldNo I did notapprove thepopcornmachine atyourworkstation!I need morehours.. waitI need lesshours.Have youturned itoff andthen on?I wouldask yourRMTech needstheirpasswordreset. There isno downtimeI’m sorry butyour request tobring youremotionalsupport iguanahas been deniedFree!I wasn’ttrainedon thatIs thatphotoacceptable?Thankyou!

Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer information will be sent via CWOPA
  2. Press 9 then 1
  3. I need a new badge activated
  4. Do you have a medical excuse for that?
  5. Remember to fill out your shared calendar
  6. Put a ticket in to FMX
  7. You blinked. We need to retake your photo
  8. Can the break person come neatly since we are closing early?
  9. When did we start doing that?
  10. I didn’t know we had to call that in
  11. You have 5-7 min to trouble shoot, then call it in
  12. When in doubt call the help desk
  13. Make sure to call that in
  14. PennDOT wears what they want, why can’t we?
  15. Only order from the approved staples supplies list
  16. Hey Steve! Can you…
  17. Please make sure your members know…
  18. Have a seat and take your glasses off
  19. They said we can wear jeans today
  20. The girl from the call center said I could
  21. No I did not approve the popcorn machine at your workstation!
  22. I need more hours.. wait I need less hours.
  23. Have you turned it off and then on?
  24. I would ask your RM
  25. Tech needs their password reset. There is no downtime
  26. I’m sorry but your request to bring your emotional support iguana has been denied
  27. Free!
  28. I wasn’t trained on that
  29. Is that photo acceptable?
  30. Thank you!