customerlives inFloridacustomerhas aSCMcustomerhas abirthdatein Maycustomerstates theydo notrecognizeexplaineda chargeis pendingcustomersays "I'mnot techsavvy"providedcustomer withmerchantphonenumbercustomerhas yourname orlast namemadecustomerlaughcustomerhas anAUtransferredcall tocorecustomerlives inTexasdisputedonechargecustomertells youtheirweekendplanscustomerhas acredit lineof over $5kcustomercalled abouta recurringchargecustomeris the onlyaccountholdertransferredcustomerto AmazonPlaceda stoppaydisputedmore thanonechargecustomerhas cbbover $100explainedwe can'tadd stoppaycustomerhadmiddlenamecustomerwith nomin duecustomerlives inFloridacustomerhas aSCMcustomerhas abirthdatein Maycustomerstates theydo notrecognizeexplaineda chargeis pendingcustomersays "I'mnot techsavvy"providedcustomer withmerchantphonenumbercustomerhas yourname orlast namemadecustomerlaughcustomerhas anAUtransferredcall tocorecustomerlives inTexasdisputedonechargecustomertells youtheirweekendplanscustomerhas acredit lineof over $5kcustomercalled abouta recurringchargecustomeris the onlyaccountholdertransferredcustomerto AmazonPlaceda stoppaydisputedmore thanonechargecustomerhas cbbover $100explainedwe can'tadd stoppaycustomerhadmiddlenamecustomerwith nomin due

Billing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer lives in Florida
  2. customer has a SCM
  3. customer has a birthdate in May
  4. customer states they do not recognize
  5. explained a charge is pending
  6. customer says "I'm not tech savvy"
  7. provided customer with merchant phone number
  8. customer has your name or last name
  9. made customer laugh
  10. customer has an AU
  11. transferred call to core
  12. customer lives in Texas
  13. disputed one charge
  14. customer tells you their weekend plans
  15. customer has a credit line of over $5k
  16. customer called about a recurring charge
  17. customer is the only account holder
  18. transferred customer to Amazon
  19. Placed a stop pay
  20. disputed more than one charge
  21. customer has cbb over $100
  22. explained we can't add stop pay
  23. customer had middle name
  24. customer with no min due