customersays "I'mnot techsavvy"customerhas cbbover $100providedcustomer withmerchantphonenumbercustomertells youtheirweekendplansexplainedwe can'tadd stoppaycustomerhas yourname orlast namecustomerhas anAUcustomerlives inTexasdisputedmore thanonechargecustomeris the onlyaccountholdercustomerlives inFloridatransferredcall tocorecustomerhas abirthdatein Maycustomercalled abouta recurringchargecustomerhas acredit lineof over $5kexplaineda chargeis pendingcustomerhadmiddlenamePlaceda stoppaymadecustomerlaughcustomerwith nomin duetransferredcustomerto Amazoncustomerstates theydo notrecognizecustomerhas aSCMdisputedonechargecustomersays "I'mnot techsavvy"customerhas cbbover $100providedcustomer withmerchantphonenumbercustomertells youtheirweekendplansexplainedwe can'tadd stoppaycustomerhas yourname orlast namecustomerhas anAUcustomerlives inTexasdisputedmore thanonechargecustomeris the onlyaccountholdercustomerlives inFloridatransferredcall tocorecustomerhas abirthdatein Maycustomercalled abouta recurringchargecustomerhas acredit lineof over $5kexplaineda chargeis pendingcustomerhadmiddlenamePlaceda stoppaymadecustomerlaughcustomerwith nomin duetransferredcustomerto Amazoncustomerstates theydo notrecognizecustomerhas aSCMdisputedonecharge

Billing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer says "I'm not tech savvy"
  2. customer has cbb over $100
  3. provided customer with merchant phone number
  4. customer tells you their weekend plans
  5. explained we can't add stop pay
  6. customer has your name or last name
  7. customer has an AU
  8. customer lives in Texas
  9. disputed more than one charge
  10. customer is the only account holder
  11. customer lives in Florida
  12. transferred call to core
  13. customer has a birthdate in May
  14. customer called about a recurring charge
  15. customer has a credit line of over $5k
  16. explained a charge is pending
  17. customer had middle name
  18. Placed a stop pay
  19. made customer laugh
  20. customer with no min due
  21. transferred customer to Amazon
  22. customer states they do not recognize
  23. customer has a SCM
  24. disputed one charge