(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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56
44
24
Customer is driving and on phone
15
Filed 5 debit card disputes in one day
53
called loan servicing
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29
12
Place 3 travel notices (over phone/chat/secure message)
66
Customer asks for branch hours
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45
Customer called wanting CD rates
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69
55
75
28
14
7
11
22
6
38
40
26
Share with customer how to enroll in ONE Wallet
51
TV blaring in background
Answered a call within 2 rings
Updated a phone number
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60
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54
73
10
70
Dropped call after placed on hold
Shoutout a coworker on #IBProud
Customer actually made you laugh
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43
Transfer to debit activation line
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30
21
Referred deposit account
Customer asks if their deposit came in
Referred ELAN credit card
Caller says 'I got a call from the fraud department'
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74
Gave out 3 OLB usernames
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41
36
42
Completed a BVS course (or have all complete)
67
35
23
Compliment your manager
Customer says 'I bank with you guys' or 'I have an account with IB'
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27
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Completed a transfer between accounts for customer
Suggest 5 instant issue branches for a customer (can be same location)
