(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shoutout a coworker on #IBProud
Compliment your manager
Customer asks for branch hours
Completed a BVS course (or have all complete)
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42
51
Dropped call after placed on hold
Share with customer how to enroll in ONE Wallet
66
Suggest 5 instant issue branches for a customer (can be same location)
45
Completed a transfer between accounts for customer
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24
called loan servicing
44
12
72
43
15
Gave out 3 OLB usernames
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27
59
Referred ELAN credit card
Updated a phone number
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6
60
10
40
36
28
30
74
Caller says 'I got a call from the fraud department'
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29
Customer actually made you laugh
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67
Customer called wanting CD rates
Customer says 'I bank with you guys' or 'I have an account with IB'
37
TV blaring in background
Customer is driving and on phone
71
55
23
53
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54
Place 3 travel notices (over phone/chat/secure message)
