(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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30
66
Customer says 'I bank with you guys' or 'I have an account with IB'
Customer is driving and on phone
45
Compliment your manager
53
Shoutout a coworker on #IBProud
10
25
13
Answered a call within 2 rings
8
57
Completed a BVS course (or have all complete)
72
55
11
21
Place 3 travel notices (over phone/chat/secure message)
67
Customer asks for branch hours
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26
51
37
TV blaring in background
Referred deposit account
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52
38
40
60
69
43
14
59
Dropped call after placed on hold
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58
12
44
Filed 5 debit card disputes in one day
Gave out 3 OLB usernames
54
Caller says 'I got a call from the fraud department'
36
called loan servicing
Updated a phone number
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39
73
Customer called wanting CD rates
15
Suggest 5 instant issue branches for a customer (can be same location)
35
Transfer to debit activation line
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23
27
70
68
71
Customer asks if their deposit came in
Customer actually made you laugh
Completed a transfer between accounts for customer
