Said, "Iwould behappy to tellyou more!"DirectDeposit(ClickSwitch)Marked across sell inthe SalesOpportunityScreenPremiumCheckingLogged intoClickSwitchto assist amemberDid youhear....?DedicatedSavingsHaveyou....?ReadPremiumCheckingBlurbAre youinterested...?Are youfamiliar...?Do youknowsomeone...?Pulled upthe Rateand FeeScheduleSaid, "If youever changeyour mind,let us know!"Offeredanycross sellMoneyMarketSkipPaymentAre youaware...?Talk aboutIdentityProtection Suitewith PremiumCheckingTalk aboutMobile PhoneProtectionwith PremiumCheckingNoticed a memberwas using MobileDeposit and talkedto them aboutDirect DepositWouldit helpyou....?Offered amember aPremiumChecking whenthey didn't havea CheckingQuoted arate usingAPYDirected amember to theAFCU websiteto learn moreabout a productUse theContact CenterCross-SellScripts andTalking PointsCertificateNoticed anacct with largefunds andoffered MoneyMarketSaid, "Whatquestions doyou have forme?" whensellingSaid, "Iwould behappy to tellyou more!"DirectDeposit(ClickSwitch)Marked across sell inthe SalesOpportunityScreenPremiumCheckingLogged intoClickSwitchto assist amemberDid youhear....?DedicatedSavingsHaveyou....?ReadPremiumCheckingBlurbAre youinterested...?Are youfamiliar...?Do youknowsomeone...?Pulled upthe Rateand FeeScheduleSaid, "If youever changeyour mind,let us know!"Offeredanycross sellMoneyMarketSkipPaymentAre youaware...?Talk aboutIdentityProtection Suitewith PremiumCheckingTalk aboutMobile PhoneProtectionwith PremiumCheckingNoticed a memberwas using MobileDeposit and talkedto them aboutDirect DepositWouldit helpyou....?Offered amember aPremiumChecking whenthey didn't havea CheckingQuoted arate usingAPYDirected amember to theAFCU websiteto learn moreabout a productUse theContact CenterCross-SellScripts andTalking PointsCertificateNoticed anacct with largefunds andoffered MoneyMarketSaid, "Whatquestions doyou have forme?" whenselling

Cross Selling BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said, "I would be happy to tell you more!"
  2. Direct Deposit (ClickSwitch)
  3. Marked a cross sell in the Sales Opportunity Screen
  4. Premium Checking
  5. Logged into ClickSwitch to assist a member
  6. Did you hear....?
  7. Dedicated Savings
  8. Have you....?
  9. Read Premium Checking Blurb
  10. Are you interested...?
  11. Are you familiar...?
  12. Do you know someone...?
  13. Pulled up the Rate and Fee Schedule
  14. Said, "If you ever change your mind, let us know!"
  15. Offered any cross sell
  16. Money Market
  17. Skip Payment
  18. Are you aware...?
  19. Talk about Identity Protection Suite with Premium Checking
  20. Talk about Mobile Phone Protection with Premium Checking
  21. Noticed a member was using Mobile Deposit and talked to them about Direct Deposit
  22. Would it help you....?
  23. Offered a member a Premium Checking when they didn't have a Checking
  24. Quoted a rate using APY
  25. Directed a member to the AFCU website to learn more about a product
  26. Use the Contact Center Cross-Sell Scripts and Talking Points
  27. Certificate
  28. Noticed an acct with large funds and offered Money Market
  29. Said, "What questions do you have for me?" when selling