(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"can I speak to a manager"
UMC
fix/setup someone's wifi
*walks up to counter* *issue immediately resolved*
"I need this fixed ASAP"
someone cries over the phone
use TA keys to "break into" office
check in a laptop
getting yelled at, aggressive customer, etc etc
checked out asset assigned to imaging room :|
someone complaining about policy
someone ACTUALLY tried restarting their laptop before calling us!!
issue a new laptop
can I speak to [insert tier 2 name here] because they think we're incompetent baboons