ConfirmPhone#AgentNameHow didyou hearaboutABC Requestpermissionto be puton HoldConfirmcustomerNameAlternatePhone#RestateCustomerNameAvoidDeadAirMentioninspectionFeeConfirmAddressConfirm theappointmentABC orTrade inopeninggreetingSpeakClearlyShowEmpathyConfirmEmailConfirmwhen theissuestartedNOTESNOTESNOTESOfferPost callsurveyClosingThankYouOBTWAsk for theappointmentRestateAgentNameConfirmissuelocationThankyou forHoldingConfirmPhone#AgentNameHow didyou hearaboutABC Requestpermissionto be puton HoldConfirmcustomerNameAlternatePhone#RestateCustomerNameAvoidDeadAirMentioninspectionFeeConfirmAddressConfirm theappointmentABC orTrade inopeninggreetingSpeakClearlyShowEmpathyConfirmEmailConfirmwhen theissuestartedNOTESNOTESNOTESOfferPost callsurveyClosingThankYouOBTWAsk for theappointmentRestateAgentNameConfirmissuelocationThankyou forHolding

LAWN QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm Phone #
  2. Agent Name
  3. How did you hear about ABC
  4. Request permission to be put on Hold
  5. Confirm customer Name
  6. Alternate Phone #
  7. Restate Customer Name
  8. Avoid Dead Air
  9. Mention inspection Fee
  10. Confirm Address
  11. Confirm the appointment
  12. ABC or Trade in opening greeting
  13. Speak Clearly
  14. Show Empathy
  15. Confirm Email
  16. Confirm when the issue started
  17. NOTES NOTES NOTES
  18. Offer Post call survey
  19. Closing Thank You
  20. OBTW
  21. Ask for the appointment
  22. Restate Agent Name
  23. Confirm issue location
  24. Thank you for Holding