Customer wanted to cancel service Requested a one time service Account is on hold Customer wants to add Mosquito Plus Customer gave positive feedback Lawn service request Transferred customer to real estate Bedbug request Requested Specific Tech Appointment Rescheduled Correctly ,Added Clear Account Notes , Prevented Double Booking , Created a wildlife lead Smart- pay updated Dialpad issues Request a specific tech Same- Day request New customer account created Customer only has Sentricon , Helped a Teammate ,Verified Contact Info , Fixed Billing Issue ,Followed Up w/ Customer , Customer is moving Sent an escalation email Customer wants to speak with a supervisor Customer needs a fire ant reservice Customer wants to reactivate service Customer wants a Saturday app. Customer wanted to bundle service Added customer to Smartpay Customer wanted to cancel service Requested a one time service Account is on hold Customer wants to add Mosquito Plus Customer gave positive feedback Lawn service request Transferred customer to real estate Bedbug request Requested Specific Tech Appointment Rescheduled Correctly ,Added Clear Account Notes , Prevented Double Booking , Created a wildlife lead Smart- pay updated Dialpad issues Request a specific tech Same- Day request New customer account created Customer only has Sentricon , Helped a Teammate ,Verified Contact Info , Fixed Billing Issue ,Followed Up w/ Customer , Customer is moving Sent an escalation email Customer wants to speak with a supervisor Customer needs a fire ant reservice Customer wants to reactivate service Customer wants a Saturday app. Customer wanted to bundle service Added customer to Smartpay
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Customer wanted to cancel service
I-Requested a one time service
B-Account is on hold
N-Customer wants to add Mosquito Plus
O-Customer gave positive feedback
I-Lawn service request
G-Transferred customer to real estate
O-Bedbug request
I-Appointment Rescheduled Correctly ,Added Clear Account Notes , Prevented Double Booking ,
I-Requested Specific Tech
O-Created a wildlife lead
G-Smart-pay updated
I-Dialpad issues
G-Request a specific tech
N-Same- Day request
G-New customer account created
B-, Helped a Teammate ,Verified Contact Info , Fixed Billing Issue ,Followed Up w/ Customer ,
B-Customer only has Sentricon
N-Customer is moving
B-Sent an escalation email
O-Customer wants to speak with a supervisor
B-Customer needs a fire ant reservice
I-Customer wants to reactivate service
G-Customer wants a Saturday app.
N-Customer wanted to bundle service
O-Added customer to Smartpay