(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Acknowledgements (Automated responses)
Shared Outlook Mailbox
PUSH Queue (automatic assignments)
Routing Profile (mapping queue to an Agent)
Contact Control Panel (Additional place for work)
Queues (Departments)
Attachment Limit (10)
Business Rule (Automated routing instructions)
48:6 rule (Ownership for email auto-return)
Agent Workspace (place to receive emails)
Save Email as PDF
Attributes & Values (Folders)
Agent Proficiencies (Skill level)
Limitations (.TIF or .eml)
Quick Responses (Ex. Signatures)
Max Emails per user (10)
Omni Channel (Voice, Chat & Email)
23 EB Teams Transitioned
Quick Connect (Transfer to another queue or agent)
