New customer account created Did 10 price adjustments to save customers Called 5 customers back Transferred customer to CET inbound Collected 3 early cancellation payments Customer wanted to bundle service Added 6 customers to smartpay Emailed FP Transferred customer to real estate Price matched for 7 accounts Created new service agreements for 5 customers Created a wildlife lead Same Day reques Dialpad issues Customer gave positive feedback Saved 20 agreements Emailed supervisors regarding price adjustments Cancelled 5 one-time appointments Cancelled 15 agreements Took 5 past due payments Sent an escalation email Helped a teammate Offered a free service to save 3 customers Updated Smartpay New customer account created Did 10 price adjustments to save customers Called 5 customers back Transferred customer to CET inbound Collected 3 early cancellation payments Customer wanted to bundle service Added 6 customers to smartpay Emailed FP Transferred customer to real estate Price matched for 7 accounts Created new service agreements for 5 customers Created a wildlife lead Same Day reques Dialpad issues Customer gave positive feedback Saved 20 agreements Emailed supervisors regarding price adjustments Cancelled 5 one-time appointments Cancelled 15 agreements Took 5 past due payments Sent an escalation email Helped a teammate Offered a free service to save 3 customers Updated Smartpay
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-New
customer
account
created
N-Did 10 price adjustments to save customers
I-Called 5
customers
back
N-Transferred
customer to CET
inbound
B-Collected 3 early cancellation payments
N-Customer
wanted to
bundle
service
G-Added 6 customers to smartpay
B-Emailed
FP
O-Transferred customer to real estate
I-Price matched for 7 accounts
O-
Created new service agreements for 5 customers
G-Created
a wildlife
lead
G-Same
Day
reques
B-Dialpad issues
I-Customer
gave
positive
feedback
N-Saved 20 agreements
O-Emailed supervisors regarding price adjustments
I-Cancelled 5 one-time appointments
B-Cancelled 15 agreements
O-Took 5 past due payments
G-Sent an
escalation
email
O-Helped a
teammate
B-Offered a free service to save 3 customers
I-Updated Smartpay