Collected 3 early cancellation payments Had a check in Answered questions for a teammate Had 3 cups of coffee Received an email from the FP Customer wanted to bundle Took 5 past due payments Declined 20 agreement save Updated Smartpay Created a wildlife lead Transferred call to real estate Customer gave positive feedback Did 10 price adjustments Emailed FP New customer account created Assigned 12 cancels Sent an escalation email Dialpad issues Sent 5 emails to supervisors Created new service agreements Approved 10 cancellations Fieldster issues Added a person to Smartpay Called 5 customers back Collected 3 early cancellation payments Had a check in Answered questions for a teammate Had 3 cups of coffee Received an email from the FP Customer wanted to bundle Took 5 past due payments Declined 20 agreement save Updated Smartpay Created a wildlife lead Transferred call to real estate Customer gave positive feedback Did 10 price adjustments Emailed FP New customer account created Assigned 12 cancels Sent an escalation email Dialpad issues Sent 5 emails to supervisors Created new service agreements Approved 10 cancellations Fieldster issues Added a person to Smartpay Called 5 customers back
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Collected 3 early cancellation payments
O-Had a check in
B-Answered questions for a teammate
G-Had 3 cups of coffee
B-Received an email from the FP
G-Customer wanted to bundle
O-Took 5 past due payments
N-Declined 20 agreement save
N-Updated Smartpay
I-Created a wildlife lead
G-Transferred call to real estate
I-Customer gave positive feedback
I-Did 10 price adjustments
I-Emailed FP
N-New customer account created
G-Assigned 12 cancels
O-Sent an escalation email
G-Dialpad issues
O-Sent 5 emails to supervisors
O-Created new service agreements
B-Approved 10 cancellations
B-Fieldster issues
N-Added a person to Smartpay
I-Called 5 customers back