Received an email from the FP Collected 3 early cancellation payments Customer gave positive feedback Emailed FP Created new service agreements Had 3 cups of coffee New customer account created Had a check in Sent an escalation email Called 5 customers back Added a person to Smartpay Dialpad issues Approved 10 cancellations Updated Smartpay Did 10 price adjustments Declined 20 agreement save Fieldster issues Answered questions for a teammate Assigned 12 cancels Created a wildlife lead Transferred call to real estate Customer wanted to bundle Took 5 past due payments Sent 5 emails to supervisors Received an email from the FP Collected 3 early cancellation payments Customer gave positive feedback Emailed FP Created new service agreements Had 3 cups of coffee New customer account created Had a check in Sent an escalation email Called 5 customers back Added a person to Smartpay Dialpad issues Approved 10 cancellations Updated Smartpay Did 10 price adjustments Declined 20 agreement save Fieldster issues Answered questions for a teammate Assigned 12 cancels Created a wildlife lead Transferred call to real estate Customer wanted to bundle Took 5 past due payments Sent 5 emails to supervisors
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Received an email from the FP
B-Collected 3 early cancellation payments
I-Customer gave positive feedback
I-Emailed FP
O-Created new service agreements
G-Had 3 cups of coffee
N-New customer account created
O-Had a check in
O-Sent an escalation email
I-Called 5 customers back
N-Added a person to Smartpay
G-Dialpad issues
B-Approved 10 cancellations
N-Updated Smartpay
I-Did 10 price adjustments
N-Declined 20 agreement save
B-Fieldster issues
B-Answered questions for a teammate
G-Assigned 12 cancels
I-Created a wildlife lead
G-Transferred call to real estate
G-Customer wanted to bundle
O-Took 5 past due payments
O-Sent 5 emails to supervisors