(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I see this hold/fees etc is causing you some inconvenience
I’m sorry that you had to had to experience these issues
Thank you for your long term business
My pleasure
I am here to fully resolve your issue
Your feedback is appreciated
I’d be delighted to further research
We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
I’d love to help you with that
I’ll take over the
call from you with a
smile
Thank you for choosing us to be your bank!
Bear with me while I review your account/situation to see what we can do to resolve your situation
Sorry I was not able
to provide the
resolution you were
hoping for but glad we
came up with other
options
I have a master’s
degree in teamwork
I’d be happy to help
with that on this
lovely Valentine’s
Day
Thanks for giving me the opportunity to get this corrected for you
I really appreciate you making us aware of the situation
You are most welcome
I am glad I was able to help
Happy to meet you
today
you have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
Thank you for being an advocate for our client
I will do everything I can to resolve this for you today