I see thishold/fees etcis causing yousomeinconvenienceI assureyou, wewillThank youfor being anadvocate forour clientI will doeverything Ican to resolvethis for youtodayThank youfor choosingus to beyour bank!We know that yourtime is valuable.Thank you forgiving me theopportunity toresolve this foryou today!I’d be happy tohelpwith that on thislovelyValentine’sDayI’m sorry thatyou had tohad toexperiencethese issuesI have amaster’sdegree inteamworkBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI am glad Iwas ableto helpMypleasureThanks forgiving me theopportunity toget thiscorrected foryouThank youfor yourlong termbusinessI am hereto fullyresolveyour issueHappy tomeet youtodayYou aremostwelcomeyou have a longstandingrelationship withus and we trulyappreciate thatyou’ve chosenBank of AmericaSorry I was not ableto provide theresolution you werehoping for but glad wecame up with otheroptionsI’ll take overthecall from youwith asmileI reallyappreciateyou makingus aware ofthe situationYourfeedback isappreciatedI’d love tohelp youwith thatI’d bedelightedto furtherresearchI see thishold/fees etcis causing yousomeinconvenienceI assureyou, wewillThank youfor being anadvocate forour clientI will doeverything Ican to resolvethis for youtodayThank youfor choosingus to beyour bank!We know that yourtime is valuable.Thank you forgiving me theopportunity toresolve this foryou today!I’d be happy tohelpwith that on thislovelyValentine’sDayI’m sorry thatyou had tohad toexperiencethese issuesI have amaster’sdegree inteamworkBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI am glad Iwas ableto helpMypleasureThanks forgiving me theopportunity toget thiscorrected foryouThank youfor yourlong termbusinessI am hereto fullyresolveyour issueHappy tomeet youtodayYou aremostwelcomeyou have a longstandingrelationship withus and we trulyappreciate thatyou’ve chosenBank of AmericaSorry I was not ableto provide theresolution you werehoping for but glad wecame up with otheroptionsI’ll take overthecall from youwith asmileI reallyappreciateyou makingus aware ofthe situationYourfeedback isappreciatedI’d love tohelp youwith thatI’d bedelightedto furtherresearch

Happy Valentine's day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I see this hold/fees etc is causing you some inconvenience
  2. I assure you, we will
  3. Thank you for being an advocate for our client
  4. I will do everything I can to resolve this for you today
  5. Thank you for choosing us to be your bank!
  6. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
  7. I’d be happy to help with that on this lovely Valentine’s Day
  8. I’m sorry that you had to had to experience these issues
  9. I have a master’s degree in teamwork
  10. Bear with me while I review your account/situation to see what we can do to resolve your situation
  11. I am glad I was able to help
  12. My pleasure
  13. Thanks for giving me the opportunity to get this corrected for you
  14. Thank you for your long term business
  15. I am here to fully resolve your issue
  16. Happy to meet you today
  17. You are most welcome
  18. you have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  19. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  20. I’ll take over the call from you with a smile
  21. I really appreciate you making us aware of the situation
  22. Your feedback is appreciated
  23. I’d love to help you with that
  24. I’d be delighted to further research