I see thishold/fees etcis causing yousomeinconvenienceI’m sorry thatyou had tohad toexperiencethese issuesThank youfor yourlong termbusinessMypleasureI am hereto fullyresolveyour issueYourfeedback isappreciatedI’d bedelightedto furtherresearchWe know that yourtime is valuable.Thank you forgiving me theopportunity toresolve this foryou today!I’d love tohelp youwith thatI’ll take overthecall from youwith asmileThank youfor choosingus to beyour bank!Bear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationSorry I was not ableto provide theresolution you werehoping for but glad wecame up with otheroptionsI have amaster’sdegree inteamworkI’d be happy tohelpwith that on thislovelyValentine’sDayThanks forgiving me theopportunity toget thiscorrected foryouI reallyappreciateyou makingus aware ofthe situationYou aremostwelcomeI am glad Iwas ableto helpHappy tomeet youtodayyou have a longstandingrelationship withus and we trulyappreciate thatyou’ve chosenBank of AmericaThank youfor being anadvocate forour clientI will doeverything Ican to resolvethis for youtodayI assureyou, wewillI see thishold/fees etcis causing yousomeinconvenienceI’m sorry thatyou had tohad toexperiencethese issuesThank youfor yourlong termbusinessMypleasureI am hereto fullyresolveyour issueYourfeedback isappreciatedI’d bedelightedto furtherresearchWe know that yourtime is valuable.Thank you forgiving me theopportunity toresolve this foryou today!I’d love tohelp youwith thatI’ll take overthecall from youwith asmileThank youfor choosingus to beyour bank!Bear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationSorry I was not ableto provide theresolution you werehoping for but glad wecame up with otheroptionsI have amaster’sdegree inteamworkI’d be happy tohelpwith that on thislovelyValentine’sDayThanks forgiving me theopportunity toget thiscorrected foryouI reallyappreciateyou makingus aware ofthe situationYou aremostwelcomeI am glad Iwas ableto helpHappy tomeet youtodayyou have a longstandingrelationship withus and we trulyappreciate thatyou’ve chosenBank of AmericaThank youfor being anadvocate forour clientI will doeverything Ican to resolvethis for youtodayI assureyou, wewill

Happy Valentine's day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I see this hold/fees etc is causing you some inconvenience
  2. I’m sorry that you had to had to experience these issues
  3. Thank you for your long term business
  4. My pleasure
  5. I am here to fully resolve your issue
  6. Your feedback is appreciated
  7. I’d be delighted to further research
  8. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
  9. I’d love to help you with that
  10. I’ll take over the call from you with a smile
  11. Thank you for choosing us to be your bank!
  12. Bear with me while I review your account/situation to see what we can do to resolve your situation
  13. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  14. I have a master’s degree in teamwork
  15. I’d be happy to help with that on this lovely Valentine’s Day
  16. Thanks for giving me the opportunity to get this corrected for you
  17. I really appreciate you making us aware of the situation
  18. You are most welcome
  19. I am glad I was able to help
  20. Happy to meet you today
  21. you have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  22. Thank you for being an advocate for our client
  23. I will do everything I can to resolve this for you today
  24. I assure you, we will