Introduce the doctor Say the patients name Explain duration of wait times Manage up a co- worker Make eye contact "What will make your visit great?" Manage up yourself Complete your AIDET web- inservice Tell the patient they will get great care Introduce your co- workers Smile at every patient Give details on what to expect during visit "You're in good hands with our team" Greet every patient "Quality of care our top priority" Greet patients in the hallway Manage up another department Provide timeline for receiving test results Manage up a provider Knock and ask before entering exam room Introduce yourself "Do you have any questions?" "Can I get you anything?" Thank the patient Introduce the doctor Say the patients name Explain duration of wait times Manage up a co- worker Make eye contact "What will make your visit great?" Manage up yourself Complete your AIDET web- inservice Tell the patient they will get great care Introduce your co- workers Smile at every patient Give details on what to expect during visit "You're in good hands with our team" Greet every patient "Quality of care our top priority" Greet patients in the hallway Manage up another department Provide timeline for receiving test results Manage up a provider Knock and ask before entering exam room Introduce yourself "Do you have any questions?" "Can I get you anything?" Thank the patient
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Introduce the doctor
Say the patients name
Explain duration of wait times
Manage up a co-worker
Make eye contact
"What will make your visit great?"
Manage up yourself
Complete your AIDET web-
inservice
Tell the patient they will get great care
Introduce your co-workers
Smile at every patient
Give details on what to expect during visit
"You're in good hands with our team"
Greet every patient
"Quality of care our top priority"
Greet patients in the hallway
Manage up another department
Provide timeline for receiving test results
Manage up a provider
Knock and ask before entering exam room
Introduce yourself
"Do you have any questions?"
"Can I get you anything?"
Thank the patient