"Quality ofcare ourtoppriority"Introduceyour co-workersKnock andask beforeenteringexam room"Do youhave anyquestions?"IntroduceyourselfTell thepatient theywill getgreat careProvidetimeline forreceivingtest resultsThankthepatient"Can I getyouanything?""You're ingoodhands withour team"ManageupyourselfGreetpatients inthehallwayIntroducethedoctorGreeteverypatient"What willmake yourvisitgreat?"MakeeyecontactExplaindurationof waittimesManageup aproviderGive detailson what toexpectduring visitManage upanotherdepartmentCompleteyour AIDETweb-inserviceSay thepatientsnameSmile ateverypatientManageup a co-worker"Quality ofcare ourtoppriority"Introduceyour co-workersKnock andask beforeenteringexam room"Do youhave anyquestions?"IntroduceyourselfTell thepatient theywill getgreat careProvidetimeline forreceivingtest resultsThankthepatient"Can I getyouanything?""You're ingoodhands withour team"ManageupyourselfGreetpatients inthehallwayIntroducethedoctorGreeteverypatient"What willmake yourvisitgreat?"MakeeyecontactExplaindurationof waittimesManageup aproviderGive detailson what toexpectduring visitManage upanotherdepartmentCompleteyour AIDETweb-inserviceSay thepatientsnameSmile ateverypatientManageup a co-worker

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Quality of care our top priority"
  2. Introduce your co-workers
  3. Knock and ask before entering exam room
  4. "Do you have any questions?"
  5. Introduce yourself
  6. Tell the patient they will get great care
  7. Provide timeline for receiving test results
  8. Thank the patient
  9. "Can I get you anything?"
  10. "You're in good hands with our team"
  11. Manage up yourself
  12. Greet patients in the hallway
  13. Introduce the doctor
  14. Greet every patient
  15. "What will make your visit great?"
  16. Make eye contact
  17. Explain duration of wait times
  18. Manage up a provider
  19. Give details on what to expect during visit
  20. Manage up another department
  21. Complete your AIDET web- inservice
  22. Say the patients name
  23. Smile at every patient
  24. Manage up a co-worker