ThankthepatientKnock andask beforeenteringexam roomTell thepatient theywill getgreat careIntroduceyourself"Do youhave anyquestions?"GreeteverypatientIntroducethedoctorMakeeyecontactProvidetimeline forreceivingtest resultsManageup aprovider"Can I getyouanything?"Completeyour AIDETweb-inserviceExplaindurationof waittimes"Quality ofcare ourtoppriority"Manageup a co-workerGive detailson what toexpectduring visit"What willmake yourvisitgreat?"Say thepatientsnameSmile ateverypatientManage upanotherdepartmentGreetpatients inthehallwayManageupyourself"You're ingoodhands withour team"Introduceyour co-workersThankthepatientKnock andask beforeenteringexam roomTell thepatient theywill getgreat careIntroduceyourself"Do youhave anyquestions?"GreeteverypatientIntroducethedoctorMakeeyecontactProvidetimeline forreceivingtest resultsManageup aprovider"Can I getyouanything?"Completeyour AIDETweb-inserviceExplaindurationof waittimes"Quality ofcare ourtoppriority"Manageup a co-workerGive detailson what toexpectduring visit"What willmake yourvisitgreat?"Say thepatientsnameSmile ateverypatientManage upanotherdepartmentGreetpatients inthehallwayManageupyourself"You're ingoodhands withour team"Introduceyour co-workers

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank the patient
  2. Knock and ask before entering exam room
  3. Tell the patient they will get great care
  4. Introduce yourself
  5. "Do you have any questions?"
  6. Greet every patient
  7. Introduce the doctor
  8. Make eye contact
  9. Provide timeline for receiving test results
  10. Manage up a provider
  11. "Can I get you anything?"
  12. Complete your AIDET web- inservice
  13. Explain duration of wait times
  14. "Quality of care our top priority"
  15. Manage up a co-worker
  16. Give details on what to expect during visit
  17. "What will make your visit great?"
  18. Say the patients name
  19. Smile at every patient
  20. Manage up another department
  21. Greet patients in the hallway
  22. Manage up yourself
  23. "You're in good hands with our team"
  24. Introduce your co-workers