Say thepatientsnameIntroducethedoctorCompleteyour AIDETweb-inserviceGreetpatients inthehallwayProvidetimeline forreceivingtest resultsIntroduceyourselfGive detailson what toexpectduring visitManageup a co-worker"What willmake yourvisitgreat?"Explaindurationof waittimesManage upanotherdepartment"Do youhave anyquestions?""Can I getyouanything?""You're ingoodhands withour team"ThankthepatientTell thepatient theywill getgreat careMakeeyecontactManageupyourselfManageup aproviderIntroduceyour co-workersSmile ateverypatient"Quality ofcare ourtoppriority"Knock andask beforeenteringexam roomGreeteverypatientSay thepatientsnameIntroducethedoctorCompleteyour AIDETweb-inserviceGreetpatients inthehallwayProvidetimeline forreceivingtest resultsIntroduceyourselfGive detailson what toexpectduring visitManageup a co-worker"What willmake yourvisitgreat?"Explaindurationof waittimesManage upanotherdepartment"Do youhave anyquestions?""Can I getyouanything?""You're ingoodhands withour team"ThankthepatientTell thepatient theywill getgreat careMakeeyecontactManageupyourselfManageup aproviderIntroduceyour co-workersSmile ateverypatient"Quality ofcare ourtoppriority"Knock andask beforeenteringexam roomGreeteverypatient

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say the patients name
  2. Introduce the doctor
  3. Complete your AIDET web- inservice
  4. Greet patients in the hallway
  5. Provide timeline for receiving test results
  6. Introduce yourself
  7. Give details on what to expect during visit
  8. Manage up a co-worker
  9. "What will make your visit great?"
  10. Explain duration of wait times
  11. Manage up another department
  12. "Do you have any questions?"
  13. "Can I get you anything?"
  14. "You're in good hands with our team"
  15. Thank the patient
  16. Tell the patient they will get great care
  17. Make eye contact
  18. Manage up yourself
  19. Manage up a provider
  20. Introduce your co-workers
  21. Smile at every patient
  22. "Quality of care our top priority"
  23. Knock and ask before entering exam room
  24. Greet every patient