"Quality of care our top priority" Introduce your co- workers Knock and ask before entering exam room "Do you have any questions?" Introduce yourself Tell the patient they will get great care Provide timeline for receiving test results Thank the patient "Can I get you anything?" "You're in good hands with our team" Manage up yourself Greet patients in the hallway Introduce the doctor Greet every patient "What will make your visit great?" Make eye contact Explain duration of wait times Manage up a provider Give details on what to expect during visit Manage up another department Complete your AIDET web- inservice Say the patients name Smile at every patient Manage up a co- worker "Quality of care our top priority" Introduce your co- workers Knock and ask before entering exam room "Do you have any questions?" Introduce yourself Tell the patient they will get great care Provide timeline for receiving test results Thank the patient "Can I get you anything?" "You're in good hands with our team" Manage up yourself Greet patients in the hallway Introduce the doctor Greet every patient "What will make your visit great?" Make eye contact Explain duration of wait times Manage up a provider Give details on what to expect during visit Manage up another department Complete your AIDET web- inservice Say the patients name Smile at every patient Manage up a co- worker
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Quality of care our top priority"
Introduce your co-workers
Knock and ask before entering exam room
"Do you have any questions?"
Introduce yourself
Tell the patient they will get great care
Provide timeline for receiving test results
Thank the patient
"Can I get you anything?"
"You're in good hands with our team"
Manage up yourself
Greet patients in the hallway
Introduce the doctor
Greet every patient
"What will make your visit great?"
Make eye contact
Explain duration of wait times
Manage up a provider
Give details on what to expect during visit
Manage up another department
Complete your AIDET web-
inservice
Say the patients name
Smile at every patient
Manage up a co-worker