"Quality ofcare ourtoppriority"Completeyour AIDETweb-inserviceManageupyourself"Do youhave anyquestions?"Manageup aproviderIntroduceyourselfIntroducethedoctor"What willmake yourvisitgreat?"Providetimeline forreceivingtest resultsExplaindurationof waittimesGreeteverypatientManage upanotherdepartmentSay thepatientsnameTell thepatient theywill getgreat care"Can I getyouanything?"Knock andask beforeenteringexam roomGreetpatients inthehallwayIntroduceyour co-workersSmile ateverypatient"You're ingoodhands withour team"Manageup a co-workerMakeeyecontactGive detailson what toexpectduring visitThankthepatient"Quality ofcare ourtoppriority"Completeyour AIDETweb-inserviceManageupyourself"Do youhave anyquestions?"Manageup aproviderIntroduceyourselfIntroducethedoctor"What willmake yourvisitgreat?"Providetimeline forreceivingtest resultsExplaindurationof waittimesGreeteverypatientManage upanotherdepartmentSay thepatientsnameTell thepatient theywill getgreat care"Can I getyouanything?"Knock andask beforeenteringexam roomGreetpatients inthehallwayIntroduceyour co-workersSmile ateverypatient"You're ingoodhands withour team"Manageup a co-workerMakeeyecontactGive detailson what toexpectduring visitThankthepatient

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Quality of care our top priority"
  2. Complete your AIDET web- inservice
  3. Manage up yourself
  4. "Do you have any questions?"
  5. Manage up a provider
  6. Introduce yourself
  7. Introduce the doctor
  8. "What will make your visit great?"
  9. Provide timeline for receiving test results
  10. Explain duration of wait times
  11. Greet every patient
  12. Manage up another department
  13. Say the patients name
  14. Tell the patient they will get great care
  15. "Can I get you anything?"
  16. Knock and ask before entering exam room
  17. Greet patients in the hallway
  18. Introduce your co-workers
  19. Smile at every patient
  20. "You're in good hands with our team"
  21. Manage up a co-worker
  22. Make eye contact
  23. Give details on what to expect during visit
  24. Thank the patient