"Do youhave anyquestions?"Completeyour AIDETweb-inserviceManageup aproviderIntroduceyourselfProvidetimeline forreceivingtest resultsGreeteverypatientSay thepatientsname"Quality ofcare ourtoppriority"Smile ateverypatientIntroducethedoctorManageupyourselfMakeeyecontactGreetpatients inthehallway"Can I getyouanything?"Tell thepatient theywill getgreat careKnock andask beforeenteringexam roomIntroduceyour co-workers"You're ingoodhands withour team"Explaindurationof waittimesManage upanotherdepartmentThankthepatientGive detailson what toexpectduring visitManageup a co-worker"What willmake yourvisitgreat?""Do youhave anyquestions?"Completeyour AIDETweb-inserviceManageup aproviderIntroduceyourselfProvidetimeline forreceivingtest resultsGreeteverypatientSay thepatientsname"Quality ofcare ourtoppriority"Smile ateverypatientIntroducethedoctorManageupyourselfMakeeyecontactGreetpatients inthehallway"Can I getyouanything?"Tell thepatient theywill getgreat careKnock andask beforeenteringexam roomIntroduceyour co-workers"You're ingoodhands withour team"Explaindurationof waittimesManage upanotherdepartmentThankthepatientGive detailson what toexpectduring visitManageup a co-worker"What willmake yourvisitgreat?"

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you have any questions?"
  2. Complete your AIDET web- inservice
  3. Manage up a provider
  4. Introduce yourself
  5. Provide timeline for receiving test results
  6. Greet every patient
  7. Say the patients name
  8. "Quality of care our top priority"
  9. Smile at every patient
  10. Introduce the doctor
  11. Manage up yourself
  12. Make eye contact
  13. Greet patients in the hallway
  14. "Can I get you anything?"
  15. Tell the patient they will get great care
  16. Knock and ask before entering exam room
  17. Introduce your co-workers
  18. "You're in good hands with our team"
  19. Explain duration of wait times
  20. Manage up another department
  21. Thank the patient
  22. Give details on what to expect during visit
  23. Manage up a co-worker
  24. "What will make your visit great?"