Completeyour AIDETweb-inserviceIntroduceyourselfKnock andask beforeenteringexam roomManageup a co-workerManage upanotherdepartmentIntroduceyour co-workersGive detailson what toexpectduring visit"Can I getyouanything?"Manageupyourself"Do youhave anyquestions?""What willmake yourvisitgreat?"ThankthepatientProvidetimeline forreceivingtest resultsManageup aproviderMakeeyecontact"Quality ofcare ourtoppriority"Say thepatientsname"You're ingoodhands withour team"Smile ateverypatientIntroducethedoctorGreetpatients inthehallwayExplaindurationof waittimesGreeteverypatientTell thepatient theywill getgreat careCompleteyour AIDETweb-inserviceIntroduceyourselfKnock andask beforeenteringexam roomManageup a co-workerManage upanotherdepartmentIntroduceyour co-workersGive detailson what toexpectduring visit"Can I getyouanything?"Manageupyourself"Do youhave anyquestions?""What willmake yourvisitgreat?"ThankthepatientProvidetimeline forreceivingtest resultsManageup aproviderMakeeyecontact"Quality ofcare ourtoppriority"Say thepatientsname"You're ingoodhands withour team"Smile ateverypatientIntroducethedoctorGreetpatients inthehallwayExplaindurationof waittimesGreeteverypatientTell thepatient theywill getgreat care

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete your AIDET web- inservice
  2. Introduce yourself
  3. Knock and ask before entering exam room
  4. Manage up a co-worker
  5. Manage up another department
  6. Introduce your co-workers
  7. Give details on what to expect during visit
  8. "Can I get you anything?"
  9. Manage up yourself
  10. "Do you have any questions?"
  11. "What will make your visit great?"
  12. Thank the patient
  13. Provide timeline for receiving test results
  14. Manage up a provider
  15. Make eye contact
  16. "Quality of care our top priority"
  17. Say the patients name
  18. "You're in good hands with our team"
  19. Smile at every patient
  20. Introduce the doctor
  21. Greet patients in the hallway
  22. Explain duration of wait times
  23. Greet every patient
  24. Tell the patient they will get great care