Manage up a co- worker Make eye contact Introduce yourself Tell the patient they will get great care Knock and ask before entering exam room Give details on what to expect during visit Introduce the doctor Provide timeline for receiving test results "What will make your visit great?" Manage up another department Complete your AIDET web- inservice Greet patients in the hallway Manage up yourself Manage up a provider Greet every patient "Do you have any questions?" "Can I get you anything?" Thank the patient Introduce your co- workers Smile at every patient "You're in good hands with our team" Explain duration of wait times "Quality of care our top priority" Say the patients name Manage up a co- worker Make eye contact Introduce yourself Tell the patient they will get great care Knock and ask before entering exam room Give details on what to expect during visit Introduce the doctor Provide timeline for receiving test results "What will make your visit great?" Manage up another department Complete your AIDET web- inservice Greet patients in the hallway Manage up yourself Manage up a provider Greet every patient "Do you have any questions?" "Can I get you anything?" Thank the patient Introduce your co- workers Smile at every patient "You're in good hands with our team" Explain duration of wait times "Quality of care our top priority" Say the patients name
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Manage up a co-worker
Make eye contact
Introduce yourself
Tell the patient they will get great care
Knock and ask before entering exam room
Give details on what to expect during visit
Introduce the doctor
Provide timeline for receiving test results
"What will make your visit great?"
Manage up another department
Complete your AIDET web-
inservice
Greet patients in the hallway
Manage up yourself
Manage up a provider
Greet every patient
"Do you have any questions?"
"Can I get you anything?"
Thank the patient
Introduce your co-workers
Smile at every patient
"You're in good hands with our team"
Explain duration of wait times
"Quality of care our top priority"
Say the patients name