Knock andask beforeenteringexam roomCompleteyour AIDETweb-inserviceSmile ateverypatientManage upanotherdepartmentThankthepatientGreeteverypatient"You're ingoodhands withour team"IntroducethedoctorGreetpatients inthehallwayTell thepatient theywill getgreat careManageup a co-workerExplaindurationof waittimesIntroduceyourselfSay thepatientsname"Can I getyouanything?""What willmake yourvisitgreat?"Give detailson what toexpectduring visitProvidetimeline forreceivingtest results"Do youhave anyquestions?"ManageupyourselfIntroduceyour co-workersManageup aproviderMakeeyecontact"Quality ofcare ourtoppriority"Knock andask beforeenteringexam roomCompleteyour AIDETweb-inserviceSmile ateverypatientManage upanotherdepartmentThankthepatientGreeteverypatient"You're ingoodhands withour team"IntroducethedoctorGreetpatients inthehallwayTell thepatient theywill getgreat careManageup a co-workerExplaindurationof waittimesIntroduceyourselfSay thepatientsname"Can I getyouanything?""What willmake yourvisitgreat?"Give detailson what toexpectduring visitProvidetimeline forreceivingtest results"Do youhave anyquestions?"ManageupyourselfIntroduceyour co-workersManageup aproviderMakeeyecontact"Quality ofcare ourtoppriority"

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knock and ask before entering exam room
  2. Complete your AIDET web- inservice
  3. Smile at every patient
  4. Manage up another department
  5. Thank the patient
  6. Greet every patient
  7. "You're in good hands with our team"
  8. Introduce the doctor
  9. Greet patients in the hallway
  10. Tell the patient they will get great care
  11. Manage up a co-worker
  12. Explain duration of wait times
  13. Introduce yourself
  14. Say the patients name
  15. "Can I get you anything?"
  16. "What will make your visit great?"
  17. Give details on what to expect during visit
  18. Provide timeline for receiving test results
  19. "Do you have any questions?"
  20. Manage up yourself
  21. Introduce your co-workers
  22. Manage up a provider
  23. Make eye contact
  24. "Quality of care our top priority"