Thank the patient Knock and ask before entering exam room Tell the patient they will get great care Introduce yourself "Do you have any questions?" Greet every patient Introduce the doctor Make eye contact Provide timeline for receiving test results Manage up a provider "Can I get you anything?" Complete your AIDET web- inservice Explain duration of wait times "Quality of care our top priority" Manage up a co- worker Give details on what to expect during visit "What will make your visit great?" Say the patients name Smile at every patient Manage up another department Greet patients in the hallway Manage up yourself "You're in good hands with our team" Introduce your co- workers Thank the patient Knock and ask before entering exam room Tell the patient they will get great care Introduce yourself "Do you have any questions?" Greet every patient Introduce the doctor Make eye contact Provide timeline for receiving test results Manage up a provider "Can I get you anything?" Complete your AIDET web- inservice Explain duration of wait times "Quality of care our top priority" Manage up a co- worker Give details on what to expect during visit "What will make your visit great?" Say the patients name Smile at every patient Manage up another department Greet patients in the hallway Manage up yourself "You're in good hands with our team" Introduce your co- workers
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thank the patient
Knock and ask before entering exam room
Tell the patient they will get great care
Introduce yourself
"Do you have any questions?"
Greet every patient
Introduce the doctor
Make eye contact
Provide timeline for receiving test results
Manage up a provider
"Can I get you anything?"
Complete your AIDET web-
inservice
Explain duration of wait times
"Quality of care our top priority"
Manage up a co-worker
Give details on what to expect during visit
"What will make your visit great?"
Say the patients name
Smile at every patient
Manage up another department
Greet patients in the hallway
Manage up yourself
"You're in good hands with our team"
Introduce your co-workers