HoldTrainingGenesysWidgetConsultAgentIDPanelInboxCallsStart AConversationMyQueueActivityAvailableSecurePauseOnQueueAgentActivityOverviewMealStatusMuteInteractionCardEvaluationsScorecardOffQueueDisconnectLogoutTransferPerformanceMediaHelperHoldTrainingGenesysWidgetConsultAgentIDPanelInboxCallsStart AConversationMyQueueActivityAvailableSecurePauseOnQueueAgentActivityOverviewMealStatusMuteInteractionCardEvaluationsScorecardOffQueueDisconnectLogoutTransferPerformanceMediaHelper

Genesys Cloud Refresher - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Hold
  2. Training
  3. Genesys Widget
  4. Consult
  5. Agent ID Panel
  6. Inbox
  7. Calls
  8. Start A Conversation
  9. My Queue Activity
  10. Available
  11. Secure Pause
  12. On Queue
  13. Agent Activity Overview
  14. Meal
  15. Status
  16. Mute
  17. Interaction Card
  18. Evaluations
  19. Scorecard
  20. Off Queue
  21. Disconnect
  22. Logout
  23. Transfer
  24. Performance
  25. Media Helper