Customer called more than one time today Customer wants to speak with a supervisor Created a Wildlife lead Customer only has lawn care Hero Lead Customer updated SP Customer wants a Saturday appointment Customer wants to bundle Customer followed up on check sent Requested bedbug service Armyworm call Customer wanted to add Mosquito service Created a new customer account emailed service record Transferred customer to Real Estate Customer needs a one-time treatment Customer doesn't want to hang up Customer gave positive feedback Customer wants to reactivate service Sent an escalation email Helped a teammate Customer is on a GHOST ROUTE Took care of the hold balance Same day request Customer called more than one time today Customer wants to speak with a supervisor Created a Wildlife lead Customer only has lawn care Hero Lead Customer updated SP Customer wants a Saturday appointment Customer wants to bundle Customer followed up on check sent Requested bedbug service Armyworm call Customer wanted to add Mosquito service Created a new customer account emailed service record Transferred customer to Real Estate Customer needs a one-time treatment Customer doesn't want to hang up Customer gave positive feedback Customer wants to reactivate service Sent an escalation email Helped a teammate Customer is on a GHOST ROUTE Took care of the hold balance Same day request
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Customer called more than one time today
O-Customer wants to speak with a supervisor
N-Created a Wildlife lead
G-Customer only has lawn care
O-Hero Lead
B-Customer updated SP
I-Customer wants a Saturday appointment
N-Customer wants to bundle
I-Customer followed up on check sent
O-Requested bedbug service
G-Armyworm call
I-Customer wanted to add Mosquito service
B-Created a new customer account
B-emailed service record
G-Transferred customer to Real Estate
N-Customer needs a one-time treatment
N-Customer doesn't want to hang up
O-Customer gave positive feedback
G-Customer wants to reactivate service
G-Sent an escalation email
B-Helped a teammate
B-Customer is on a GHOST ROUTE
I-Took care of the hold balance
O-Same day request