Helped a teammate Customer updated SP Customer needs a one-time treatment Transferred customer to Real Estate Hero Lead Customer is on a GHOST ROUTE Armyworm call Customer only has lawn care emailed service record Customer wants to reactivate service Customer wants to bundle Customer gave positive feedback Customer doesn't want to hang up Created a new customer account Requested bedbug service Customer called more than one time today Took care of the hold balance Sent an escalation email Created a Wildlife lead Customer followed up on check sent Customer wants a Saturday appointment Same day request Customer wanted to add Mosquito service Customer wants to speak with a supervisor Helped a teammate Customer updated SP Customer needs a one-time treatment Transferred customer to Real Estate Hero Lead Customer is on a GHOST ROUTE Armyworm call Customer only has lawn care emailed service record Customer wants to reactivate service Customer wants to bundle Customer gave positive feedback Customer doesn't want to hang up Created a new customer account Requested bedbug service Customer called more than one time today Took care of the hold balance Sent an escalation email Created a Wildlife lead Customer followed up on check sent Customer wants a Saturday appointment Same day request Customer wanted to add Mosquito service Customer wants to speak with a supervisor
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Helped a teammate
B-Customer updated SP
N-Customer needs a one-time treatment
G-Transferred customer to Real Estate
O-Hero Lead
B-Customer is on a GHOST ROUTE
G-Armyworm call
G-Customer only has lawn care
B-emailed service record
G-Customer wants to reactivate service
N-Customer wants to bundle
O-Customer gave positive feedback
N-Customer doesn't want to hang up
B-Created a new customer account
O-Requested bedbug service
I-Customer called more than one time today
I-Took care of the hold balance
G-Sent an escalation email
N-Created a Wildlife lead
I-Customer followed up on check sent
I-Customer wants a Saturday appointment
O-Same day request
I-Customer wanted to add Mosquito service
O-Customer wants to speak with a supervisor