Customer only has lawn care Customer updated SP Customer wanted to add Mosquito service Hero Lead Transferred customer to Real Estate Requested bedbug service Customer wants to speak with a supervisor Customer is on a GHOST ROUTE Customer gave positive feedback Created a new customer account Armyworm call Helped a teammate Customer wants a Saturday appointment Customer needs a one-time treatment Customer called more than one time today Customer wants to reactivate service Customer followed up on check sent Sent an escalation email Took care of the hold balance Customer doesn't want to hang up Customer wants to bundle emailed service record Created a Wildlife lead Same day request Customer only has lawn care Customer updated SP Customer wanted to add Mosquito service Hero Lead Transferred customer to Real Estate Requested bedbug service Customer wants to speak with a supervisor Customer is on a GHOST ROUTE Customer gave positive feedback Created a new customer account Armyworm call Helped a teammate Customer wants a Saturday appointment Customer needs a one-time treatment Customer called more than one time today Customer wants to reactivate service Customer followed up on check sent Sent an escalation email Took care of the hold balance Customer doesn't want to hang up Customer wants to bundle emailed service record Created a Wildlife lead Same day request
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Customer only has lawn care
B-Customer updated SP
I-Customer wanted to add Mosquito service
O-Hero Lead
G-Transferred customer to Real Estate
O-Requested bedbug service
O-Customer wants to speak with a supervisor
B-Customer is on a GHOST ROUTE
O-Customer gave positive feedback
B-Created a new customer account
G-Armyworm call
B-Helped a teammate
I-Customer wants a Saturday appointment
N-Customer needs a one-time treatment
I-Customer called more than one time today
G-Customer wants to reactivate service
I-Customer followed up on check sent
G-Sent an escalation email
I-Took care of the hold balance
N-Customer doesn't want to hang up
N-Customer wants to bundle
B-emailed service record
N-Created a Wildlife lead
O-Same day request