Customer wants to speak with a supervisor Customer gave positive feedback Sent an escalation email Customer doesn't want to hang up Customer only has lawn care emailed service record Same day request Armyworm call Customer is on a GHOST ROUTE Customer updated SP Customer wanted to add Mosquito service Hero Lead Customer wants to reactivate service Customer wants to bundle Helped a teammate Transferred customer to Real Estate Customer followed up on check sent Took care of the hold balance Requested bedbug service Created a Wildlife lead Customer needs a one-time treatment Customer called more than one time today Created a new customer account Customer wants a Saturday appointment Customer wants to speak with a supervisor Customer gave positive feedback Sent an escalation email Customer doesn't want to hang up Customer only has lawn care emailed service record Same day request Armyworm call Customer is on a GHOST ROUTE Customer updated SP Customer wanted to add Mosquito service Hero Lead Customer wants to reactivate service Customer wants to bundle Helped a teammate Transferred customer to Real Estate Customer followed up on check sent Took care of the hold balance Requested bedbug service Created a Wildlife lead Customer needs a one-time treatment Customer called more than one time today Created a new customer account Customer wants a Saturday appointment
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Customer wants to speak with a supervisor
O-Customer gave positive feedback
G-Sent an escalation email
N-Customer doesn't want to hang up
G-Customer only has lawn care
B-emailed service record
O-Same day request
G-Armyworm call
B-Customer is on a GHOST ROUTE
B-Customer updated SP
I-Customer wanted to add Mosquito service
O-Hero Lead
G-Customer wants to reactivate service
N-Customer wants to bundle
B-Helped a teammate
G-Transferred customer to Real Estate
I-Customer followed up on check sent
I-Took care of the hold balance
O-Requested bedbug service
N-Created a Wildlife lead
N-Customer needs a one-time treatment
I-Customer called more than one time today
B-Created a new customer account
I-Customer wants a Saturday appointment