Send 50 textor emails(must showMolly)Sing thestar-spangledbanner tothe officeComplimenteveryperson inthe officeAsk forWOM 5times (mustsent Mollycalls)Reach 125calls or 5hours oftalk timeOvercomepricingobjectionIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Receive acomplimentover thephone (sendcall to Molly)2 WOMEnrolmentsAsk forReview 5times (mustsent Mollycalls)Reach 75calls or 3hours of talktime by noonAll tasks andremindersproperlycompleted byEOD (audit willbe done)2 re-enrolments10%missed call% or lessby noonReach 4personalextensionsfiledFile creditcards in yourname (mustapprovetoday)70%extensionratio as ateamTeamreaches 8credit cardsapproved fortodayReach 2invoices inyour name(must approvetoday)Coach oncredit basedoff the piechart (sendcall to Molly)Receive 3Reviews –send toMollyIndividuallyachieve a75%extensionratioExtract3 WOMLeadsHigh-fiveevery teammember inthe officeSend 50 textor emails(must showMolly)Sing thestar-spangledbanner tothe officeComplimenteveryperson inthe officeAsk forWOM 5times (mustsent Mollycalls)Reach 125calls or 5hours oftalk timeOvercomepricingobjectionIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Receive acomplimentover thephone (sendcall to Molly)2 WOMEnrolmentsAsk forReview 5times (mustsent Mollycalls)Reach 75calls or 3hours of talktime by noonAll tasks andremindersproperlycompleted byEOD (audit willbe done)2 re-enrolments10%missed call% or lessby noonReach 4personalextensionsfiledFile creditcards in yourname (mustapprovetoday)70%extensionratio as ateamTeamreaches 8credit cardsapproved fortodayReach 2invoices inyour name(must approvetoday)Coach oncredit basedoff the piechart (sendcall to Molly)Receive 3Reviews –send toMollyIndividuallyachieve a75%extensionratioExtract3 WOMLeadsHigh-fiveevery teammember inthe office

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send 50 text or emails (must show Molly)
  2. Sing the star-spangled banner to the office
  3. Compliment every person in the office
  4. Ask for WOM 5 times (must sent Molly calls)
  5. Reach 125 calls or 5 hours of talk time
  6. Overcome pricing objection
  7. Identify 2 LIT accounts (send to Molly – must be a NEW identification)
  8. Receive a compliment over the phone (send call to Molly)
  9. 2 WOM Enrolments
  10. Ask for Review 5 times (must sent Molly calls)
  11. Reach 75 calls or 3 hours of talk time by noon
  12. All tasks and reminders properly completed by EOD (audit will be done)
  13. 2 re-enrolments
  14. 10% missed call % or less by noon
  15. Reach 4 personal extensions filed
  16. File credit cards in your name (must approve today)
  17. 70% extension ratio as a team
  18. Team reaches 8 credit cards approved for today
  19. Reach 2 invoices in your name (must approve today)
  20. Coach on credit based off the pie chart (send call to Molly)
  21. Receive 3 Reviews – send to Molly
  22. Individually achieve a 75% extension ratio
  23. Extract 3 WOM Leads
  24. High-five every team member in the office