Coach oncredit basedoff the piechart (sendcall to Molly)2 WOMEnrolments2 re-enrolmentsSing thestar-spangledbanner tothe officeReceive acomplimentover thephone (sendcall to Molly)Send 50 textor emails(must showMolly)Identify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Teamreaches 8credit cardsapproved fortodayOvercomepricingobjectionHigh-fiveevery teammember inthe officeIndividuallyachieve a75%extensionratioReach 4personalextensionsfiled70%extensionratio as ateamReach 75calls or 3hours of talktime by noonComplimenteveryperson inthe officeReach 2invoices inyour name(must approvetoday)10%missed call% or lessby noonReceive 3Reviews –send toMollyExtract3 WOMLeadsAsk forWOM 5times (mustsent Mollycalls)File creditcards in yourname (mustapprovetoday)Ask forReview 5times (mustsent Mollycalls)Reach 125calls or 5hours oftalk timeAll tasks andremindersproperlycompleted byEOD (audit willbe done)Coach oncredit basedoff the piechart (sendcall to Molly)2 WOMEnrolments2 re-enrolmentsSing thestar-spangledbanner tothe officeReceive acomplimentover thephone (sendcall to Molly)Send 50 textor emails(must showMolly)Identify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Teamreaches 8credit cardsapproved fortodayOvercomepricingobjectionHigh-fiveevery teammember inthe officeIndividuallyachieve a75%extensionratioReach 4personalextensionsfiled70%extensionratio as ateamReach 75calls or 3hours of talktime by noonComplimenteveryperson inthe officeReach 2invoices inyour name(must approvetoday)10%missed call% or lessby noonReceive 3Reviews –send toMollyExtract3 WOMLeadsAsk forWOM 5times (mustsent Mollycalls)File creditcards in yourname (mustapprovetoday)Ask forReview 5times (mustsent Mollycalls)Reach 125calls or 5hours oftalk timeAll tasks andremindersproperlycompleted byEOD (audit willbe done)

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coach on credit based off the pie chart (send call to Molly)
  2. 2 WOM Enrolments
  3. 2 re-enrolments
  4. Sing the star-spangled banner to the office
  5. Receive a compliment over the phone (send call to Molly)
  6. Send 50 text or emails (must show Molly)
  7. Identify 2 LIT accounts (send to Molly – must be a NEW identification)
  8. Team reaches 8 credit cards approved for today
  9. Overcome pricing objection
  10. High-five every team member in the office
  11. Individually achieve a 75% extension ratio
  12. Reach 4 personal extensions filed
  13. 70% extension ratio as a team
  14. Reach 75 calls or 3 hours of talk time by noon
  15. Compliment every person in the office
  16. Reach 2 invoices in your name (must approve today)
  17. 10% missed call % or less by noon
  18. Receive 3 Reviews – send to Molly
  19. Extract 3 WOM Leads
  20. Ask for WOM 5 times (must sent Molly calls)
  21. File credit cards in your name (must approve today)
  22. Ask for Review 5 times (must sent Molly calls)
  23. Reach 125 calls or 5 hours of talk time
  24. All tasks and reminders properly completed by EOD (audit will be done)