Teamreaches 8credit cardsapproved fortodaySing thestar-spangledbanner tothe officeExtract3 WOMLeadsHigh-fiveevery teammember inthe officeReceive acomplimentover thephone (sendcall to Molly)Reach 2invoices inyour name(must approvetoday)OvercomepricingobjectionAsk forWOM 5times (mustsent Mollycalls)Individuallyachieve a75%extensionratioIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Complimenteveryperson inthe officeAsk forReview 5times (mustsent Mollycalls)70%extensionratio as ateamReceive 3Reviews –send toMollyFile creditcards in yourname (mustapprovetoday)Reach 75calls or 3hours of talktime by noonAll tasks andremindersproperlycompleted byEOD (audit willbe done)Coach oncredit basedoff the piechart (sendcall to Molly)2 re-enrolmentsReach 125calls or 5hours oftalk time10%missed call% or lessby noonSend 50 textor emails(must showMolly)Reach 4personalextensionsfiled2 WOMEnrolmentsTeamreaches 8credit cardsapproved fortodaySing thestar-spangledbanner tothe officeExtract3 WOMLeadsHigh-fiveevery teammember inthe officeReceive acomplimentover thephone (sendcall to Molly)Reach 2invoices inyour name(must approvetoday)OvercomepricingobjectionAsk forWOM 5times (mustsent Mollycalls)Individuallyachieve a75%extensionratioIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Complimenteveryperson inthe officeAsk forReview 5times (mustsent Mollycalls)70%extensionratio as ateamReceive 3Reviews –send toMollyFile creditcards in yourname (mustapprovetoday)Reach 75calls or 3hours of talktime by noonAll tasks andremindersproperlycompleted byEOD (audit willbe done)Coach oncredit basedoff the piechart (sendcall to Molly)2 re-enrolmentsReach 125calls or 5hours oftalk time10%missed call% or lessby noonSend 50 textor emails(must showMolly)Reach 4personalextensionsfiled2 WOMEnrolments

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team reaches 8 credit cards approved for today
  2. Sing the star-spangled banner to the office
  3. Extract 3 WOM Leads
  4. High-five every team member in the office
  5. Receive a compliment over the phone (send call to Molly)
  6. Reach 2 invoices in your name (must approve today)
  7. Overcome pricing objection
  8. Ask for WOM 5 times (must sent Molly calls)
  9. Individually achieve a 75% extension ratio
  10. Identify 2 LIT accounts (send to Molly – must be a NEW identification)
  11. Compliment every person in the office
  12. Ask for Review 5 times (must sent Molly calls)
  13. 70% extension ratio as a team
  14. Receive 3 Reviews – send to Molly
  15. File credit cards in your name (must approve today)
  16. Reach 75 calls or 3 hours of talk time by noon
  17. All tasks and reminders properly completed by EOD (audit will be done)
  18. Coach on credit based off the pie chart (send call to Molly)
  19. 2 re-enrolments
  20. Reach 125 calls or 5 hours of talk time
  21. 10% missed call % or less by noon
  22. Send 50 text or emails (must show Molly)
  23. Reach 4 personal extensions filed
  24. 2 WOM Enrolments