Individuallyachieve a75%extensionratioReceive acomplimentover thephone (sendcall to Molly)10%missed call% or lessby noonSing thestar-spangledbanner tothe officeHigh-fiveevery teammember inthe officeFile creditcards in yourname (mustapprovetoday)2 re-enrolmentsSend 50 textor emails(must showMolly)70%extensionratio as ateamOvercomepricingobjectionReceive 3Reviews –send toMollyAsk forReview 5times (mustsent Mollycalls)Complimenteveryperson inthe officeAsk forWOM 5times (mustsent Mollycalls)Reach 2invoices inyour name(must approvetoday)All tasks andremindersproperlycompleted byEOD (audit willbe done)Reach 4personalextensionsfiledReach 125calls or 5hours oftalk timeReach 75calls or 3hours of talktime by noonIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Coach oncredit basedoff the piechart (sendcall to Molly)Teamreaches 8credit cardsapproved fortoday2 WOMEnrolmentsExtract3 WOMLeadsIndividuallyachieve a75%extensionratioReceive acomplimentover thephone (sendcall to Molly)10%missed call% or lessby noonSing thestar-spangledbanner tothe officeHigh-fiveevery teammember inthe officeFile creditcards in yourname (mustapprovetoday)2 re-enrolmentsSend 50 textor emails(must showMolly)70%extensionratio as ateamOvercomepricingobjectionReceive 3Reviews –send toMollyAsk forReview 5times (mustsent Mollycalls)Complimenteveryperson inthe officeAsk forWOM 5times (mustsent Mollycalls)Reach 2invoices inyour name(must approvetoday)All tasks andremindersproperlycompleted byEOD (audit willbe done)Reach 4personalextensionsfiledReach 125calls or 5hours oftalk timeReach 75calls or 3hours of talktime by noonIdentify 2 LITaccounts (sendto Molly – mustbe a NEWidentification)Coach oncredit basedoff the piechart (sendcall to Molly)Teamreaches 8credit cardsapproved fortoday2 WOMEnrolmentsExtract3 WOMLeads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individually achieve a 75% extension ratio
  2. Receive a compliment over the phone (send call to Molly)
  3. 10% missed call % or less by noon
  4. Sing the star-spangled banner to the office
  5. High-five every team member in the office
  6. File credit cards in your name (must approve today)
  7. 2 re-enrolments
  8. Send 50 text or emails (must show Molly)
  9. 70% extension ratio as a team
  10. Overcome pricing objection
  11. Receive 3 Reviews – send to Molly
  12. Ask for Review 5 times (must sent Molly calls)
  13. Compliment every person in the office
  14. Ask for WOM 5 times (must sent Molly calls)
  15. Reach 2 invoices in your name (must approve today)
  16. All tasks and reminders properly completed by EOD (audit will be done)
  17. Reach 4 personal extensions filed
  18. Reach 125 calls or 5 hours of talk time
  19. Reach 75 calls or 3 hours of talk time by noon
  20. Identify 2 LIT accounts (send to Molly – must be a NEW identification)
  21. Coach on credit based off the pie chart (send call to Molly)
  22. Team reaches 8 credit cards approved for today
  23. 2 WOM Enrolments
  24. Extract 3 WOM Leads