CALLER ISIRATE ANDTHREATENINGNATURE2666MEMBER ISREQUESTINGTEXTMESSAGE OFPROVIDERINFORMATION4202PHONENUMBERSANDMAILINGADDRESSES2621MEMBERDECEASEDSPOUSEREQUESTINGSTOP MAILINGAND PHONECALLS2645CALL WASDROPPEDAND NEED TOCALLMEMBERBACK2677MEMBERREQUESTINGA PROVIDERDIRECTORYALLPRODUCTS2596WHAT SYSTEMDO WE USE TOSEND OUTCERTAINFORMS USINGONEKIT3212MEMBER ISASKING IFWE HAVE ANURSELINE3567VIEWING ANDREPRINTINGEXPLANATIONOF BENEFITS2576REQUESTINGAUTOMATICSOCIALSECURITYPREMIUMWITH HOLD2643MEMBER ISUSINGINAPPROPRIATELANGUAGE2622MEMBERRECIEVED ALETTERMISSINGINFORMATION3631PROPERLYQUOTEBENEFITS3318BREAKDOWN OFRELEASINGLEVEL I ANDLEVEL II3641WHAT IS THETURNAROUND TIMEFOR NEW IDCARDREQUEST2591MEMBER ISVERY UPSETWANTS ASUPERVISOR2597HOW TOPROPERLYVALIDATEMEMBER2620NEED TOSEND OUTUNABLE TOCONTACTLETTER2616WHILESPEAKING TOTHE MEMBERANOTHERPERSONENTERS THECALL4194UNABLE TOLOCATEMEMBERUSING ALLTOOLS ANDRESOURCES3052WHILESPEAKING TO AMEMBER CALLGETSDISCONNECTED2588WHERE DOWE LOOK TOVIEW ORREQUESTPHI,AORFORM3701MEMBER ISCALLING CLAIMIS PENDINGREQUESTINGOTHER CARRIERINFORMATION2832HOLDPROCEDURES2671CALLER ISIRATE ANDTHREATENINGNATURE2666MEMBER ISREQUESTINGTEXTMESSAGE OFPROVIDERINFORMATION4202PHONENUMBERSANDMAILINGADDRESSES2621MEMBERDECEASEDSPOUSEREQUESTINGSTOP MAILINGAND PHONECALLS2645CALL WASDROPPEDAND NEED TOCALLMEMBERBACK2677MEMBERREQUESTINGA PROVIDERDIRECTORYALLPRODUCTS2596WHAT SYSTEMDO WE USE TOSEND OUTCERTAINFORMS USINGONEKIT3212MEMBER ISASKING IFWE HAVE ANURSELINE3567VIEWING ANDREPRINTINGEXPLANATIONOF BENEFITS2576REQUESTINGAUTOMATICSOCIALSECURITYPREMIUMWITH HOLD2643MEMBER ISUSINGINAPPROPRIATELANGUAGE2622MEMBERRECIEVED ALETTERMISSINGINFORMATION3631PROPERLYQUOTEBENEFITS3318BREAKDOWN OFRELEASINGLEVEL I ANDLEVEL II3641WHAT IS THETURNAROUND TIMEFOR NEW IDCARDREQUEST2591MEMBER ISVERY UPSETWANTS ASUPERVISOR2597HOW TOPROPERLYVALIDATEMEMBER2620NEED TOSEND OUTUNABLE TOCONTACTLETTER2616WHILESPEAKING TOTHE MEMBERANOTHERPERSONENTERS THECALL4194UNABLE TOLOCATEMEMBERUSING ALLTOOLS ANDRESOURCES3052WHILESPEAKING TO AMEMBER CALLGETSDISCONNECTED2588WHERE DOWE LOOK TOVIEW ORREQUESTPHI,AORFORM3701MEMBER ISCALLING CLAIMIS PENDINGREQUESTINGOTHER CARRIERINFORMATION2832HOLDPROCEDURES2671

FIND THE CORRECT KA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2666
    CALLER IS IRATE AND THREATENING NATURE
  2. 4202
    MEMBER IS REQUESTING TEXT MESSAGE OF PROVIDER INFORMATION
  3. 2621
    PHONE NUMBERS AND MAILING ADDRESSES
  4. 2645
    MEMBER DECEASED SPOUSE REQUESTING STOP MAILING AND PHONE CALLS
  5. 2677
    CALL WAS DROPPED AND NEED TO CALL MEMBER BACK
  6. 2596
    MEMBER REQUESTING A PROVIDER DIRECTORY ALL PRODUCTS
  7. 3212
    WHAT SYSTEM DO WE USE TO SEND OUT CERTAIN FORMS USING ONEKIT
  8. 3567
    MEMBER IS ASKING IF WE HAVE A NURSE LINE
  9. 2576
    VIEWING AND REPRINTING EXPLANATION OF BENEFITS
  10. 2643
    REQUESTING AUTOMATIC SOCIAL SECURITY PREMIUM WITH HOLD
  11. 2622
    MEMBER IS USING INAPPROPRIATE LANGUAGE
  12. 3631
    MEMBER RECIEVED A LETTER MISSING INFORMATION
  13. 3318
    PROPERLY QUOTE BENEFITS
  14. 3641
    BREAK DOWN OF RELEASING LEVEL I AND LEVEL II
  15. 2591
    WHAT IS THE TURN AROUND TIME FOR NEW ID CARD REQUEST
  16. 2597
    MEMBER IS VERY UPSET WANTS A SUPERVISOR
  17. 2620
    HOW TO PROPERLY VALIDATE MEMBER
  18. 2616
    NEED TO SEND OUT UNABLE TO CONTACT LETTER
  19. 4194
    WHILE SPEAKING TO THE MEMBER ANOTHER PERSON ENTERS THE CALL
  20. 3052
    UNABLE TO LOCATE MEMBER USING ALL TOOLS AND RESOURCES
  21. 2588
    WHILE SPEAKING TO A MEMBER CALL GETS DISCONNECTED
  22. 3701
    WHERE DO WE LOOK TO VIEW OR REQUEST PHI,AOR FORM
  23. 2832
    MEMBER IS CALLING CLAIM IS PENDING REQUESTING OTHER CARRIER INFORMATION
  24. 2671
    HOLD PROCEDURES