Callermakesyou laughUsedpatientsNameCaller withthe nameof a seasonor frutiMention of"the previousagent toldme"Callersnamebeginswith an M"Can youspell thatfor me"10 callswith under45 secondsin ACWmadethe callerlaughEmailed awalkthroughguideCallersdogbarkingAsk apatient howtheir day isgoingSaid "Ihope youhave agreat day"Resolvedmultipleissues ona callWent tobreak andlunch ontimeLess than30 secondsof dead airon 10 callscaller spellstheir namewithoutbeing askedCallersays"wow"Callersnamestarts witha BCallers callsyou by thewrongnameFollowUpFoundanswer in KBor applicationpage withoutassistancePatientsays"excellent"Back tobackcallsPromotedsurvey on10 callsCallermakesyou laughUsedpatientsNameCaller withthe nameof a seasonor frutiMention of"the previousagent toldme"Callersnamebeginswith an M"Can youspell thatfor me"10 callswith under45 secondsin ACWmadethe callerlaughEmailed awalkthroughguideCallersdogbarkingAsk apatient howtheir day isgoingSaid "Ihope youhave agreat day"Resolvedmultipleissues ona callWent tobreak andlunch ontimeLess than30 secondsof dead airon 10 callscaller spellstheir namewithoutbeing askedCallersays"wow"Callersnamestarts witha BCallers callsyou by thewrongnameFollowUpFoundanswer in KBor applicationpage withoutassistancePatientsays"excellent"Back tobackcallsPromotedsurvey on10 calls

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller makes you laugh
  2. Used patients Name
  3. Caller with the name of a season or fruti
  4. Mention of "the previous agent told me"
  5. Callers name begins with an M
  6. "Can you spell that for me"
  7. 10 calls with under 45 seconds in ACW
  8. made the caller laugh
  9. Emailed a walkthrough guide
  10. Callers dog barking
  11. Ask a patient how their day is going
  12. Said "I hope you have a great day"
  13. Resolved multiple issues on a call
  14. Went to break and lunch on time
  15. Less than 30 seconds of dead air on 10 calls
  16. caller spells their name without being asked
  17. Caller says "wow"
  18. Callers name starts with a B
  19. Callers calls you by the wrong name
  20. Follow Up
  21. Found answer in KB or application page without assistance
  22. Patient says "excellent"
  23. Back to back calls
  24. Promoted survey on 10 calls