Resolvedmultipleissues ona callUsedpatientsNameCallersays"wow"Said "Ihope youhave agreat day"Patientsays"excellent"FollowUpEmailed awalkthroughguideLess than30 secondsof dead airon 10 calls10 callswith under45 secondsin ACWCaller withthe nameof a seasonor frutiMention of"the previousagent toldme"caller spellstheir namewithoutbeing askedCallermakesyou laughWent tobreak andlunch ontimemadethe callerlaughCallersnamebeginswith an MCallers callsyou by thewrongname"Can youspell thatfor me"Back tobackcallsPromotedsurvey on10 callsCallersnamestarts witha BCallersdogbarkingAsk apatient howtheir day isgoingFoundanswer in KBor applicationpage withoutassistanceResolvedmultipleissues ona callUsedpatientsNameCallersays"wow"Said "Ihope youhave agreat day"Patientsays"excellent"FollowUpEmailed awalkthroughguideLess than30 secondsof dead airon 10 calls10 callswith under45 secondsin ACWCaller withthe nameof a seasonor frutiMention of"the previousagent toldme"caller spellstheir namewithoutbeing askedCallermakesyou laughWent tobreak andlunch ontimemadethe callerlaughCallersnamebeginswith an MCallers callsyou by thewrongname"Can youspell thatfor me"Back tobackcallsPromotedsurvey on10 callsCallersnamestarts witha BCallersdogbarkingAsk apatient howtheir day isgoingFoundanswer in KBor applicationpage withoutassistance

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved multiple issues on a call
  2. Used patients Name
  3. Caller says "wow"
  4. Said "I hope you have a great day"
  5. Patient says "excellent"
  6. Follow Up
  7. Emailed a walkthrough guide
  8. Less than 30 seconds of dead air on 10 calls
  9. 10 calls with under 45 seconds in ACW
  10. Caller with the name of a season or fruti
  11. Mention of "the previous agent told me"
  12. caller spells their name without being asked
  13. Caller makes you laugh
  14. Went to break and lunch on time
  15. made the caller laugh
  16. Callers name begins with an M
  17. Callers calls you by the wrong name
  18. "Can you spell that for me"
  19. Back to back calls
  20. Promoted survey on 10 calls
  21. Callers name starts with a B
  22. Callers dog barking
  23. Ask a patient how their day is going
  24. Found answer in KB or application page without assistance