Foundanswer in KBor applicationpage withoutassistanceUsedpatientsNameResolvedmultipleissues ona callLess than30 secondsof dead airon 10 callsPatientsays"excellent"10 callswith under45 secondsin ACWCallersnamebeginswith an MCallersdogbarking"Can youspell thatfor me"Callersnamestarts witha BCallersays"wow"Emailed awalkthroughguideCaller withthe nameof a seasonor frutiBack tobackcallsMention of"the previousagent toldme"FollowUpCallers callsyou by thewrongnameCallermakesyou laughAsk apatient howtheir day isgoingmadethe callerlaughcaller spellstheir namewithoutbeing askedWent tobreak andlunch ontimeSaid "Ihope youhave agreat day"Promotedsurvey on10 callsFoundanswer in KBor applicationpage withoutassistanceUsedpatientsNameResolvedmultipleissues ona callLess than30 secondsof dead airon 10 callsPatientsays"excellent"10 callswith under45 secondsin ACWCallersnamebeginswith an MCallersdogbarking"Can youspell thatfor me"Callersnamestarts witha BCallersays"wow"Emailed awalkthroughguideCaller withthe nameof a seasonor frutiBack tobackcallsMention of"the previousagent toldme"FollowUpCallers callsyou by thewrongnameCallermakesyou laughAsk apatient howtheir day isgoingmadethe callerlaughcaller spellstheir namewithoutbeing askedWent tobreak andlunch ontimeSaid "Ihope youhave agreat day"Promotedsurvey on10 calls

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found answer in KB or application page without assistance
  2. Used patients Name
  3. Resolved multiple issues on a call
  4. Less than 30 seconds of dead air on 10 calls
  5. Patient says "excellent"
  6. 10 calls with under 45 seconds in ACW
  7. Callers name begins with an M
  8. Callers dog barking
  9. "Can you spell that for me"
  10. Callers name starts with a B
  11. Caller says "wow"
  12. Emailed a walkthrough guide
  13. Caller with the name of a season or fruti
  14. Back to back calls
  15. Mention of "the previous agent told me"
  16. Follow Up
  17. Callers calls you by the wrong name
  18. Caller makes you laugh
  19. Ask a patient how their day is going
  20. made the caller laugh
  21. caller spells their name without being asked
  22. Went to break and lunch on time
  23. Said "I hope you have a great day"
  24. Promoted survey on 10 calls