CustomerMentionedFraudSomeoneMentionedNeeding aNap 😴LookedUp CardRemarksπŸ‘€AskedHunter forhelpπŸ€–CustomerSaid "TheLast AgentTold Me..."😬CustomerAsked Abouta Debit CardπŸ’³Answered aTeammate'sQuestionCustomerPassedOTPβœ…MortgagecallRead aCSCEmail πŸ“§SomeoneSaid "OTParty!" πŸŽ‰OTshiftworkedUsedTeamChat forHelp 🦸Had toRefresh aSystemπŸ”„SomeoneAsked aQuestionAlreadyAnswered inthe EmailNeeded atransfernumberGIFpostedin chat"Canyou PMme?"TeamMemberShared aHelpfulLinkπŸ”—CustomermentionsCadenceUsed aMAXarticleCoffeesavedyour lifeβ˜•Systemlag/errorCustomerAsked for anUpdate onTheirDisputeCustomerMentionedFraudSomeoneMentionedNeeding aNap 😴LookedUp CardRemarksπŸ‘€AskedHunter forhelpπŸ€–CustomerSaid "TheLast AgentTold Me..."😬CustomerAsked Abouta Debit CardπŸ’³Answered aTeammate'sQuestionCustomerPassedOTPβœ…MortgagecallRead aCSCEmail πŸ“§SomeoneSaid "OTParty!" πŸŽ‰OTshiftworkedUsedTeamChat forHelp 🦸Had toRefresh aSystemπŸ”„SomeoneAsked aQuestionAlreadyAnswered inthe EmailNeeded atransfernumberGIFpostedin chat"Canyou PMme?"TeamMemberShared aHelpfulLinkπŸ”—CustomermentionsCadenceUsed aMAXarticleCoffeesavedyour lifeβ˜•Systemlag/errorCustomerAsked for anUpdate onTheirDispute

Merger Madness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Mentioned Fraud
  2. Someone Mentioned Needing a Nap 😴
  3. Looked Up Card Remarks πŸ‘€
  4. Asked Hunter for helpπŸ€–
  5. Customer Said "The Last Agent Told Me..." 😬
  6. Customer Asked About a Debit Card πŸ’³
  7. Answered a Teammate's Question
  8. Customer Passed OTPβœ…
  9. Mortgage call
  10. Read a CSC Email πŸ“§
  11. Someone Said "OT Party!" πŸŽ‰
  12. OT shift worked
  13. Used Team Chat for Help 🦸
  14. Had to Refresh a System πŸ”„
  15. Someone Asked a Question Already Answered in the Email
  16. Needed a transfer number
  17. GIF posted in chat
  18. "Can you PM me?"
  19. Team Member Shared a Helpful LinkπŸ”—
  20. Customer mentions Cadence
  21. Used a MAX article
  22. Coffee saved your life β˜•
  23. System lag/error
  24. Customer Asked for an Update on Their Dispute