Read aCSCEmail πŸ“§CustomerSaid "TheLast AgentTold Me..."😬SomeoneSaid "OTParty!" πŸŽ‰CustomerMentionedFraudSystemlag/errorOTshiftworkedUsedTeamChat forHelp 🦸CustomerAsked Abouta Debit CardπŸ’³SomeoneAsked aQuestionAlreadyAnswered inthe EmailCustomerPassedOTPβœ…MortgagecallLookedUp CardRemarksπŸ‘€GIFpostedin chatAnswered aTeammate'sQuestionCustomermentionsCadenceCustomerAsked for anUpdate onTheirDispute"Canyou PMme?"AskedHunter forhelpπŸ€–Had toRefresh aSystemπŸ”„TeamMemberShared aHelpfulLinkπŸ”—Used aMAXarticleSomeoneMentionedNeeding aNap 😴Coffeesavedyour lifeβ˜•Needed atransfernumberRead aCSCEmail πŸ“§CustomerSaid "TheLast AgentTold Me..."😬SomeoneSaid "OTParty!" πŸŽ‰CustomerMentionedFraudSystemlag/errorOTshiftworkedUsedTeamChat forHelp 🦸CustomerAsked Abouta Debit CardπŸ’³SomeoneAsked aQuestionAlreadyAnswered inthe EmailCustomerPassedOTPβœ…MortgagecallLookedUp CardRemarksπŸ‘€GIFpostedin chatAnswered aTeammate'sQuestionCustomermentionsCadenceCustomerAsked for anUpdate onTheirDispute"Canyou PMme?"AskedHunter forhelpπŸ€–Had toRefresh aSystemπŸ”„TeamMemberShared aHelpfulLinkπŸ”—Used aMAXarticleSomeoneMentionedNeeding aNap 😴Coffeesavedyour lifeβ˜•Needed atransfernumber

Merger Madness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read a CSC Email πŸ“§
  2. Customer Said "The Last Agent Told Me..." 😬
  3. Someone Said "OT Party!" πŸŽ‰
  4. Customer Mentioned Fraud
  5. System lag/error
  6. OT shift worked
  7. Used Team Chat for Help 🦸
  8. Customer Asked About a Debit Card πŸ’³
  9. Someone Asked a Question Already Answered in the Email
  10. Customer Passed OTPβœ…
  11. Mortgage call
  12. Looked Up Card Remarks πŸ‘€
  13. GIF posted in chat
  14. Answered a Teammate's Question
  15. Customer mentions Cadence
  16. Customer Asked for an Update on Their Dispute
  17. "Can you PM me?"
  18. Asked Hunter for helpπŸ€–
  19. Had to Refresh a System πŸ”„
  20. Team Member Shared a Helpful LinkπŸ”—
  21. Used a MAX article
  22. Someone Mentioned Needing a Nap 😴
  23. Coffee saved your life β˜•
  24. Needed a transfer number