GIFpostedin chatCustomermentionsCadenceUsedTeamChat forHelp 🦸Used aMAXarticleCustomerAsked for anUpdate onTheirDisputeCustomerMentionedFraudCustomerAsked Abouta Debit CardπŸ’³Had toRefresh aSystemπŸ”„SomeoneMentionedNeeding aNap 😴AskedHunter forhelpπŸ€–OTshiftworkedCustomerPassedOTPβœ…SomeoneSaid "OTParty!" πŸŽ‰CustomerSaid "TheLast AgentTold Me..."😬Mortgagecall"Canyou PMme?"TeamMemberShared aHelpfulLinkπŸ”—Needed atransfernumberCoffeesavedyour lifeβ˜•Read aCSCEmail πŸ“§SomeoneAsked aQuestionAlreadyAnswered inthe EmailSystemlag/errorAnswered aTeammate'sQuestionLookedUp CardRemarksπŸ‘€GIFpostedin chatCustomermentionsCadenceUsedTeamChat forHelp 🦸Used aMAXarticleCustomerAsked for anUpdate onTheirDisputeCustomerMentionedFraudCustomerAsked Abouta Debit CardπŸ’³Had toRefresh aSystemπŸ”„SomeoneMentionedNeeding aNap 😴AskedHunter forhelpπŸ€–OTshiftworkedCustomerPassedOTPβœ…SomeoneSaid "OTParty!" πŸŽ‰CustomerSaid "TheLast AgentTold Me..."😬Mortgagecall"Canyou PMme?"TeamMemberShared aHelpfulLinkπŸ”—Needed atransfernumberCoffeesavedyour lifeβ˜•Read aCSCEmail πŸ“§SomeoneAsked aQuestionAlreadyAnswered inthe EmailSystemlag/errorAnswered aTeammate'sQuestionLookedUp CardRemarksπŸ‘€

Merger Madness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GIF posted in chat
  2. Customer mentions Cadence
  3. Used Team Chat for Help 🦸
  4. Used a MAX article
  5. Customer Asked for an Update on Their Dispute
  6. Customer Mentioned Fraud
  7. Customer Asked About a Debit Card πŸ’³
  8. Had to Refresh a System πŸ”„
  9. Someone Mentioned Needing a Nap 😴
  10. Asked Hunter for helpπŸ€–
  11. OT shift worked
  12. Customer Passed OTPβœ…
  13. Someone Said "OT Party!" πŸŽ‰
  14. Customer Said "The Last Agent Told Me..." 😬
  15. Mortgage call
  16. "Can you PM me?"
  17. Team Member Shared a Helpful LinkπŸ”—
  18. Needed a transfer number
  19. Coffee saved your life β˜•
  20. Read a CSC Email πŸ“§
  21. Someone Asked a Question Already Answered in the Email
  22. System lag/error
  23. Answered a Teammate's Question
  24. Looked Up Card Remarks πŸ‘€