TeamMemberShared aHelpfulLink🔗SomeoneAsked aQuestionAlreadyAnswered inthe EmailRead aCSCEmail 📧LookedUp CardRemarks👀UsedTeamChat forHelp 🦸OTshiftworkedGIFpostedin chatCustomerMentionedFraudCustomerAsked Abouta Debit Card💳MortgagecallHad toRefresh aSystem🔄CustomermentionsCadence"Canyou PMme?"CustomerSaid "TheLast AgentTold Me..."😬CustomerAsked for anUpdate onTheirDisputeCoffeesavedyour life☕CustomerPassedOTP✅Used aMAXarticleSystemlag/errorSomeoneSaid "OTParty!" 🎉Needed atransfernumberAnswered aTeammate'sQuestionAskedHunter forhelp🤖SomeoneMentionedNeeding aNap 😴TeamMemberShared aHelpfulLink🔗SomeoneAsked aQuestionAlreadyAnswered inthe EmailRead aCSCEmail 📧LookedUp CardRemarks👀UsedTeamChat forHelp 🦸OTshiftworkedGIFpostedin chatCustomerMentionedFraudCustomerAsked Abouta Debit Card💳MortgagecallHad toRefresh aSystem🔄CustomermentionsCadence"Canyou PMme?"CustomerSaid "TheLast AgentTold Me..."😬CustomerAsked for anUpdate onTheirDisputeCoffeesavedyour life☕CustomerPassedOTP✅Used aMAXarticleSystemlag/errorSomeoneSaid "OTParty!" 🎉Needed atransfernumberAnswered aTeammate'sQuestionAskedHunter forhelp🤖SomeoneMentionedNeeding aNap 😴

Merger Madness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Member Shared a Helpful Link🔗
  2. Someone Asked a Question Already Answered in the Email
  3. Read a CSC Email 📧
  4. Looked Up Card Remarks 👀
  5. Used Team Chat for Help 🦸
  6. OT shift worked
  7. GIF posted in chat
  8. Customer Mentioned Fraud
  9. Customer Asked About a Debit Card 💳
  10. Mortgage call
  11. Had to Refresh a System 🔄
  12. Customer mentions Cadence
  13. "Can you PM me?"
  14. Customer Said "The Last Agent Told Me..." 😬
  15. Customer Asked for an Update on Their Dispute
  16. Coffee saved your life ☕
  17. Customer Passed OTP✅
  18. Used a MAX article
  19. System lag/error
  20. Someone Said "OT Party!" 🎉
  21. Needed a transfer number
  22. Answered a Teammate's Question
  23. Asked Hunter for help🤖
  24. Someone Mentioned Needing a Nap 😴