Ask Lucasfor a picof Nikoworkfrom theofficeDo aPulseTrainingdiscover anew OVPissuesend yourdaily recapeverydayfor a weeksuggest atip duringour weeklymeetingSend areference inthe chat thatHay kniwslog a TMSonlysystemissueEat lunchwith acoworkersuggest away tobetter ourtaskLog 20errorsin 1 dayLog all errorson the sameday for 3days in arowread theaffirmationcardLog allerrors ontime for 1weekWork with anotherteam to completea retrieval issue(PC, Rate Dispute,VIP, docs)Send acorrectionrequest toOVPNiko makesanappearanceon a teamscallMakeHaylaughWish someoneHappyBirthday in theSVC team chatAnswer anSVC-relatedquestion tosomeoneoutside of ourdepartmentdiscoversomethingnew onOVPGivesomeone acomplimentAnswera coldcallHelp withanother task(outside ofHay'sumbrella)Ask Lucasfor a picof Nikoworkfrom theofficeDo aPulseTrainingdiscover anew OVPissuesend yourdaily recapeverydayfor a weeksuggest atip duringour weeklymeetingSend areference inthe chat thatHay kniwslog a TMSonlysystemissueEat lunchwith acoworkersuggest away tobetter ourtaskLog 20errorsin 1 dayLog all errorson the sameday for 3days in arowread theaffirmationcardLog allerrors ontime for 1weekWork with anotherteam to completea retrieval issue(PC, Rate Dispute,VIP, docs)Send acorrectionrequest toOVPNiko makesanappearanceon a teamscallMakeHaylaughWish someoneHappyBirthday in theSVC team chatAnswer anSVC-relatedquestion tosomeoneoutside of ourdepartmentdiscoversomethingnew onOVPGivesomeone acomplimentAnswera coldcallHelp withanother task(outside ofHay'sumbrella)

Rate Retrieval BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Lucas for a pic of Niko
  2. work from the office
  3. Do a Pulse Training
  4. discover a new OVP issue
  5. send your daily recap everyday for a week
  6. suggest a tip during our weekly meeting
  7. Send a reference in the chat that Hay kniws
  8. log a TMS only system issue
  9. Eat lunch with a coworker
  10. suggest a way to better our task
  11. Log 20 errors in 1 day
  12. Log all errors on the same day for 3 days in a row
  13. read the affirmation card
  14. Log all errors on time for 1 week
  15. Work with another team to complete a retrieval issue (PC, Rate Dispute, VIP, docs)
  16. Send a correction request to OVP
  17. Niko makes an appearance on a teams call
  18. Make Hay laugh
  19. Wish someone Happy Birthday in the SVC team chat
  20. Answer an SVC-related question to someone outside of our department
  21. discover something new on OVP
  22. Give someone a compliment
  23. Answer a cold call
  24. Help with another task (outside of Hay's umbrella)