Created a self- generated lead Helped a teammate (work related) Customer wanted to refinance their home Helped a teammate (work related) Received a wildlife call Answered questions for seller Gave positive feedback Sent an escalation email Completed 3 rush closing Sent 2 emails to CET leadership Sent 2 closing request Transferred customer to CET inbound Reported fieldster issues Completed spreadsheet list Realtor was rude Transferred customer to sales. Had to call 3 customers back Emailed SC leaders for scheduling Called looking for an ETA Emailed WIR report Customer request post- closing Customers requested a Saturday appointment Replied to 8 emails Completed 4 WIR request Created a self- generated lead Helped a teammate (work related) Customer wanted to refinance their home Helped a teammate (work related) Received a wildlife call Answered questions for seller Gave positive feedback Sent an escalation email Completed 3 rush closing Sent 2 emails to CET leadership Sent 2 closing request Transferred customer to CET inbound Reported fieldster issues Completed spreadsheet list Realtor was rude Transferred customer to sales. Had to call 3 customers back Emailed SC leaders for scheduling Called looking for an ETA Emailed WIR report Customer request post- closing Customers requested a Saturday appointment Replied to 8 emails Completed 4 WIR request
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Created a self-generated lead
O-Helped a teammate (work related)
N-Customer wanted to refinance their home
B-Helped a teammate (work related)
G-Received a wildlife call
I-Answered questions for seller
N-Gave positive feedback
B-Sent an escalation email
N-Completed 3 rush closing
O-Sent 2 emails to CET
leadership
B-Sent 2 closing request
I-Transferred customer to CET inbound
N-Reported fieldster issues
O-Completed spreadsheet list
O-Realtor was rude
B-Transferred customer to sales.
G-Had to call 3 customers back
I-Emailed SC leaders for scheduling
G-Called looking for an ETA
G-Emailed WIR report
G-Customer request post-closing
I-Customers requested a Saturday appointment
I-Replied to 8 emails
B-Completed 4 WIR request