ApologizedwithoutadmittingfaultMade anexceptionfor aguestRan aresponseidea pastanotheragentVerified Atmosaccount/Referredto Care to verifyUsed the "NoResponseRequired -Guest" MacroUsedemojisSharedkudosvia ASLAddednote inSprinklrcaseUpdated aSprinklr profilewith guest info(Atmos number,status)Had to digforprocessinfoUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationHigh profileguest!(50k+followers)Had to say"no" to aguest'srequestEngagedwithcomment onMarketingpostAlerted aSpecialist/BUGabout aconcerningpostAsked guestto removesensitive infofrom publicpostGuestkudos foryourassistanceReportedSpamHighlighteda trendingconcern forthe handoffReached outto anotherteam for helpPassedDOTevalCreatedIT errorreportCompletedactionablefrom aDOT evalPromptedguest toDMApologizedwithoutadmittingfaultMade anexceptionfor aguestRan aresponseidea pastanotheragentVerified Atmosaccount/Referredto Care to verifyUsed the "NoResponseRequired -Guest" MacroUsedemojisSharedkudosvia ASLAddednote inSprinklrcaseUpdated aSprinklr profilewith guest info(Atmos number,status)Had to digforprocessinfoUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationHigh profileguest!(50k+followers)Had to say"no" to aguest'srequestEngagedwithcomment onMarketingpostAlerted aSpecialist/BUGabout aconcerningpostAsked guestto removesensitive infofrom publicpostGuestkudos foryourassistanceReportedSpamHighlighteda trendingconcern forthe handoffReached outto anotherteam for helpPassedDOTevalCreatedIT errorreportCompletedactionablefrom aDOT evalPromptedguest toDM

Social Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apologized without admitting fault
  2. Made an exception for a guest
  3. Ran a response idea past another agent
  4. Verified Atmos account/Referred to Care to verify
  5. Used the "No Response Required - Guest" Macro
  6. Used emojis
  7. Shared kudos via ASL
  8. Added note in Sprinklr case
  9. Updated a Sprinklr profile with guest info (Atmos number, status)
  10. Had to dig for process info
  11. Used Sprinklr AI tool for Spelling/Grammar, Rewording, or Translation
  12. High profile guest! (50k+ followers)
  13. Had to say "no" to a guest's request
  14. Engaged with comment on Marketing post
  15. Alerted a Specialist/BUG about a concerning post
  16. Asked guest to remove sensitive info from public post
  17. Guest kudos for your assistance
  18. Reported Spam
  19. Highlighted a trending concern for the handoff
  20. Reached out to another team for help
  21. Passed DOT eval
  22. Created IT error report
  23. Completed actionable from a DOT eval
  24. Prompted guest to DM