Promptedguest toDMGuestkudos foryourassistanceHigh profileguest!(50k+followers)Verified Atmosaccount/Referredto Care to verifyUsedemojisAsked guestto removesensitive infofrom publicpostMade anexceptionfor aguestEngagedwithcomment onMarketingpostReportedSpamUpdated aSprinklr profilewith guest info(Atmos number,status)Sharedkudosvia ASLCreatedIT errorreportCompletedactionablefrom aDOT evalApologizedwithoutadmittingfaultReached outto anotherteam for helpPassedDOTevalHighlighteda trendingconcern forthe handoffUsed the "NoResponseRequired -Guest" MacroUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationAlerted aSpecialist/BUGabout aconcerningpostAddednote inSprinklrcaseHad to say"no" to aguest'srequestHad to digforprocessinfoRan aresponseidea pastanotheragentPromptedguest toDMGuestkudos foryourassistanceHigh profileguest!(50k+followers)Verified Atmosaccount/Referredto Care to verifyUsedemojisAsked guestto removesensitive infofrom publicpostMade anexceptionfor aguestEngagedwithcomment onMarketingpostReportedSpamUpdated aSprinklr profilewith guest info(Atmos number,status)Sharedkudosvia ASLCreatedIT errorreportCompletedactionablefrom aDOT evalApologizedwithoutadmittingfaultReached outto anotherteam for helpPassedDOTevalHighlighteda trendingconcern forthe handoffUsed the "NoResponseRequired -Guest" MacroUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationAlerted aSpecialist/BUGabout aconcerningpostAddednote inSprinklrcaseHad to say"no" to aguest'srequestHad to digforprocessinfoRan aresponseidea pastanotheragent

Social Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prompted guest to DM
  2. Guest kudos for your assistance
  3. High profile guest! (50k+ followers)
  4. Verified Atmos account/Referred to Care to verify
  5. Used emojis
  6. Asked guest to remove sensitive info from public post
  7. Made an exception for a guest
  8. Engaged with comment on Marketing post
  9. Reported Spam
  10. Updated a Sprinklr profile with guest info (Atmos number, status)
  11. Shared kudos via ASL
  12. Created IT error report
  13. Completed actionable from a DOT eval
  14. Apologized without admitting fault
  15. Reached out to another team for help
  16. Passed DOT eval
  17. Highlighted a trending concern for the handoff
  18. Used the "No Response Required - Guest" Macro
  19. Used Sprinklr AI tool for Spelling/Grammar, Rewording, or Translation
  20. Alerted a Specialist/BUG about a concerning post
  21. Added note in Sprinklr case
  22. Had to say "no" to a guest's request
  23. Had to dig for process info
  24. Ran a response idea past another agent