High profileguest!(50k+followers)Asked guestto removesensitive infofrom publicpostReached outto anotherteam for helpVerified Atmosaccount/Referredto Care to verifyGuestkudos foryourassistanceAddednote inSprinklrcaseMade anexceptionfor aguestHad to say"no" to aguest'srequestSharedkudosvia ASLUsedemojisHighlighteda trendingconcern forthe handoffUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationPassedDOTevalAlerted aSpecialist/BUGabout aconcerningpostUpdated aSprinklr profilewith guest info(Atmos number,status)CreatedIT errorreportPromptedguest toDMCompletedactionablefrom aDOT evalReportedSpamRan aresponseidea pastanotheragentHad to digforprocessinfoUsed the "NoResponseRequired -Guest" MacroApologizedwithoutadmittingfaultEngagedwithcomment onMarketingpostHigh profileguest!(50k+followers)Asked guestto removesensitive infofrom publicpostReached outto anotherteam for helpVerified Atmosaccount/Referredto Care to verifyGuestkudos foryourassistanceAddednote inSprinklrcaseMade anexceptionfor aguestHad to say"no" to aguest'srequestSharedkudosvia ASLUsedemojisHighlighteda trendingconcern forthe handoffUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationPassedDOTevalAlerted aSpecialist/BUGabout aconcerningpostUpdated aSprinklr profilewith guest info(Atmos number,status)CreatedIT errorreportPromptedguest toDMCompletedactionablefrom aDOT evalReportedSpamRan aresponseidea pastanotheragentHad to digforprocessinfoUsed the "NoResponseRequired -Guest" MacroApologizedwithoutadmittingfaultEngagedwithcomment onMarketingpost

Social Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High profile guest! (50k+ followers)
  2. Asked guest to remove sensitive info from public post
  3. Reached out to another team for help
  4. Verified Atmos account/Referred to Care to verify
  5. Guest kudos for your assistance
  6. Added note in Sprinklr case
  7. Made an exception for a guest
  8. Had to say "no" to a guest's request
  9. Shared kudos via ASL
  10. Used emojis
  11. Highlighted a trending concern for the handoff
  12. Used Sprinklr AI tool for Spelling/Grammar, Rewording, or Translation
  13. Passed DOT eval
  14. Alerted a Specialist/BUG about a concerning post
  15. Updated a Sprinklr profile with guest info (Atmos number, status)
  16. Created IT error report
  17. Prompted guest to DM
  18. Completed actionable from a DOT eval
  19. Reported Spam
  20. Ran a response idea past another agent
  21. Had to dig for process info
  22. Used the "No Response Required - Guest" Macro
  23. Apologized without admitting fault
  24. Engaged with comment on Marketing post