Used Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationVerified Atmosaccount/Referredto Care to verifyReached outto anotherteam for helpHigh profileguest!(50k+followers)Ran aresponseidea pastanotheragentPassedDOTevalMade anexceptionfor aguestEngagedwithcomment onMarketingpostHighlighteda trendingconcern forthe handoffHad to digforprocessinfoAddednote inSprinklrcaseCompletedactionablefrom aDOT evalReportedSpamCreatedIT errorreportApologizedwithoutadmittingfaultAlerted aSpecialist/BUGabout aconcerningpostAsked guestto removesensitive infofrom publicpostUsedemojisGuestkudos foryourassistanceSharedkudosvia ASLPromptedguest toDMHad to say"no" to aguest'srequestUpdated aSprinklr profilewith guest info(Atmos number,status)Used the "NoResponseRequired -Guest" MacroUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationVerified Atmosaccount/Referredto Care to verifyReached outto anotherteam for helpHigh profileguest!(50k+followers)Ran aresponseidea pastanotheragentPassedDOTevalMade anexceptionfor aguestEngagedwithcomment onMarketingpostHighlighteda trendingconcern forthe handoffHad to digforprocessinfoAddednote inSprinklrcaseCompletedactionablefrom aDOT evalReportedSpamCreatedIT errorreportApologizedwithoutadmittingfaultAlerted aSpecialist/BUGabout aconcerningpostAsked guestto removesensitive infofrom publicpostUsedemojisGuestkudos foryourassistanceSharedkudosvia ASLPromptedguest toDMHad to say"no" to aguest'srequestUpdated aSprinklr profilewith guest info(Atmos number,status)Used the "NoResponseRequired -Guest" Macro

Social Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Sprinklr AI tool for Spelling/Grammar, Rewording, or Translation
  2. Verified Atmos account/Referred to Care to verify
  3. Reached out to another team for help
  4. High profile guest! (50k+ followers)
  5. Ran a response idea past another agent
  6. Passed DOT eval
  7. Made an exception for a guest
  8. Engaged with comment on Marketing post
  9. Highlighted a trending concern for the handoff
  10. Had to dig for process info
  11. Added note in Sprinklr case
  12. Completed actionable from a DOT eval
  13. Reported Spam
  14. Created IT error report
  15. Apologized without admitting fault
  16. Alerted a Specialist/BUG about a concerning post
  17. Asked guest to remove sensitive info from public post
  18. Used emojis
  19. Guest kudos for your assistance
  20. Shared kudos via ASL
  21. Prompted guest to DM
  22. Had to say "no" to a guest's request
  23. Updated a Sprinklr profile with guest info (Atmos number, status)
  24. Used the "No Response Required - Guest" Macro