Guestkudos foryourassistanceHighlighteda trendingconcern forthe handoffVerified Atmosaccount/Referredto Care to verifyPromptedguest toDMCompletedactionablefrom aDOT evalUsed the "NoResponseRequired -Guest" MacroEngagedwithcomment onMarketingpostRan aresponseidea pastanotheragentUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationPassedDOTevalHigh profileguest!(50k+followers)ApologizedwithoutadmittingfaultUpdated aSprinklr profilewith guest info(Atmos number,status)Asked guestto removesensitive infofrom publicpostUsedemojisSharedkudosvia ASLMade anexceptionfor aguestHad to say"no" to aguest'srequestHad to digforprocessinfoReportedSpamCreatedIT errorreportReached outto anotherteam for helpAddednote inSprinklrcaseAlerted aSpecialist/BUGabout aconcerningpostGuestkudos foryourassistanceHighlighteda trendingconcern forthe handoffVerified Atmosaccount/Referredto Care to verifyPromptedguest toDMCompletedactionablefrom aDOT evalUsed the "NoResponseRequired -Guest" MacroEngagedwithcomment onMarketingpostRan aresponseidea pastanotheragentUsed Sprinklr AItool forSpelling/Grammar,Rewording, orTranslationPassedDOTevalHigh profileguest!(50k+followers)ApologizedwithoutadmittingfaultUpdated aSprinklr profilewith guest info(Atmos number,status)Asked guestto removesensitive infofrom publicpostUsedemojisSharedkudosvia ASLMade anexceptionfor aguestHad to say"no" to aguest'srequestHad to digforprocessinfoReportedSpamCreatedIT errorreportReached outto anotherteam for helpAddednote inSprinklrcaseAlerted aSpecialist/BUGabout aconcerningpost

Social Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest kudos for your assistance
  2. Highlighted a trending concern for the handoff
  3. Verified Atmos account/Referred to Care to verify
  4. Prompted guest to DM
  5. Completed actionable from a DOT eval
  6. Used the "No Response Required - Guest" Macro
  7. Engaged with comment on Marketing post
  8. Ran a response idea past another agent
  9. Used Sprinklr AI tool for Spelling/Grammar, Rewording, or Translation
  10. Passed DOT eval
  11. High profile guest! (50k+ followers)
  12. Apologized without admitting fault
  13. Updated a Sprinklr profile with guest info (Atmos number, status)
  14. Asked guest to remove sensitive info from public post
  15. Used emojis
  16. Shared kudos via ASL
  17. Made an exception for a guest
  18. Had to say "no" to a guest's request
  19. Had to dig for process info
  20. Reported Spam
  21. Created IT error report
  22. Reached out to another team for help
  23. Added note in Sprinklr case
  24. Alerted a Specialist/BUG about a concerning post