(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller asks for a morning appointment only
Robot / AI call
Patient says "I was told to call but I don't know why"
Caller states "can't you just squeeze me in"
Patient is over 35
New patient registration (had to create a new MRN)
Hear a child in the background
Patient tries to give too much history
Patient transferred to billing
Patient transferred to patient experience
Out of state called (not MN or WI)
Patient pushed back on giving their name and DOB
Bad connection
Phone rang twice, bot no one there when you answered
Patient last name starts with T
Patient has Medicare
Insurance is out of network
No record of a call being made to the patient when patient is trying to return a call
Got a caller that wished you a Happy 4th of July
Patient says Thank you
Caller states "I was just there yesterday"
Transferred a call to Orthopedics or POD 3
Patient is under 18
Caller says "let me grab my calendar"
Patient laughs
Caller asks for an afternoon appointment only
Patient wants to leave a message that says "they will know what I'm calling about"
