(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Coworker celebrates a goal
Customer says, "I'm not mad at you..."
A coworker laughs across the room.
Customer says, "I'm not mad at you..."
Customer asks for a refund.
Customer says, "This should only take a minute."
Customer says, "I don't know my password."
Customer refuses troubleshooting.
CMS Calls to remind you of lunch
Customer starts the call with, "I've been transferred everywhere."
CMS check in on long call
Customer refuses troubleshooting.
Customer says, "I don't know my password."
Customer interrupts your greeting
Customer says, "Your website isn't working."
Customer spells their email using the phonetic alphabet.
Customer says, "This should only take a minute."
Customer says, "I just have one quick question."
Customer spells their email using the phonetic alphabet.
Customer starts the call with, "I've been transferred everywhere."
