Explainedthe samethingtwiceProvideda radiocodeCustomerthankedyou forthe help.Callerasking forfinanceCustomerasked forsomeonewho is gonefor the dayHas someonetalking in thebackgroundfeeding the personon the phoneinformation.Customercalled on behalfof a familymembersvehicle.Looking foran updateon theirvehicle"What areXpresshours?"Can I justtalk tosomeonein service?Provideda radiocodeScheduleda recallLooking foran updateon theirvehicleScheduleda declinedserviceHandled apodium chatfrom start tofinishGaveanotheremployeepraise /appreciationGot aspamcallCan Ispeak to amanager?I already lefta messagebut haven'theard back.Learnedsomethingnew whenhelping acustomerSomeonesays, "Ican't hearyou"Customerasked ifwe providetowingCustomercalls for VWparts onAcura lineCustomerasked forouraddressExplainedthe samethingtwiceProvideda radiocodeCustomerthankedyou forthe help.Callerasking forfinanceCustomerasked forsomeonewho is gonefor the dayHas someonetalking in thebackgroundfeeding the personon the phoneinformation.Customercalled on behalfof a familymembersvehicle.Looking foran updateon theirvehicle"What areXpresshours?"Can I justtalk tosomeonein service?Provideda radiocodeScheduleda recallLooking foran updateon theirvehicleScheduleda declinedserviceHandled apodium chatfrom start tofinishGaveanotheremployeepraise /appreciationGot aspamcallCan Ispeak to amanager?I already lefta messagebut haven'theard back.Learnedsomethingnew whenhelping acustomerSomeonesays, "Ican't hearyou"Customerasked ifwe providetowingCustomercalls for VWparts onAcura lineCustomerasked forouraddress

BDC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the same thing twice
  2. Provided a radio code
  3. Customer thanked you for the help.
  4. Caller asking for finance
  5. Customer asked for someone who is gone for the day
  6. Has someone talking in the background feeding the person on the phone information.
  7. Customer called on behalf of a family members vehicle.
  8. Looking for an update on their vehicle
  9. "What are Xpress hours?"
  10. Can I just talk to someone in service?
  11. Provided a radio code
  12. Scheduled a recall
  13. Looking for an update on their vehicle
  14. Scheduled a declined service
  15. Handled a podium chat from start to finish
  16. Gave another employee praise / appreciation
  17. Got a spam call
  18. Can I speak to a manager?
  19. I already left a message but haven't heard back.
  20. Learned something new when helping a customer
  21. Someone says, "I can't hear you"
  22. Customer asked if we provide towing
  23. Customer calls for VW parts on Acura line
  24. Customer asked for our address