(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Looking for an update on their vehicle
Customer thanked you for the help.
Learned something new when helping a customer
Can I speak to a manager?
Got a spam call
Customer asked for our address
Customer called on behalf of a family members vehicle.
Customer calls for VW parts on Acura line
Handled a podium chat from start to finish
Customer asked if we provide towing
Can I just talk to someone in service?
Someone says, "I can't hear you"
Caller asking for finance
Explained the same thing twice
Gave another employee praise / appreciation
"What are Xpress hours?"
Scheduled a declined service
Scheduled a recall
Looking for an update on their vehicle
Provided a radio code
Has someone talking in the background feeding the person on the phone information.
Customer asked for someone who is gone for the day
