(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got a spam call
Handled a podium chat from start to finish
Customer calls for VW parts on Acura line
Provided a radio code
Can I speak to a manager?
Has someone talking in the background feeding the person on the phone information.
Customer called on behalf of a family members vehicle.
Gave another employee praise / appreciation
Someone says, "I can't hear you"
Customer asked if we provide towing
Caller asking for finance
Explained the same thing twice
"What are Xpress hours?"
Scheduled a declined service
Provided a radio code
Looking for an update on their vehicle
I already left a message but haven't heard back.
Scheduled a recall
Customer thanked you for the help.
Can I just talk to someone in service?
Looking for an update on their vehicle
Learned something new when helping a customer
Customer asked for our address
Customer asked for someone who is gone for the day
