(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can I just talk to someone in service?
"What are Xpress hours?"
Provided a radio code
Customer asked for our address
Gave another employee praise / appreciation
Provided a radio code
Scheduled a declined service
Someone says, "I can't hear you"
Customer thanked you for the help.
Scheduled a recall
Learned something new when helping a customer
Has someone talking in the background feeding the person on the phone information.
Can I speak to a manager?
Handled a podium chat from start to finish
Looking for an update on their vehicle
Customer called on behalf of a family members vehicle.
Looking for an update on their vehicle
Customer asked for someone who is gone for the day
