Backgroundnoise(client'send)​Thanksthe clientfor callingGreetedPromptly​Email lastvalidated11/18/2025CCPcheckssessionhistoryConfirmedusername​CCPyields tothe caller​CCPpresentsmailingpreferenceoptionsOfferedto wait onthe call​CCP says,"ForgotPasswordlink" ​CCPpulls upCDIC​Client'sphonevibrates​Offered toconnect toproductcenter ​ValidatedemailGreatacknowledgment​CCPusesTwilioCCPsays "GetCode". ​CCP tookactivenotes​Repeatedemailaddress​Yieldedto thecaller"If you haveanyquestions,just let meknow."CCP usedIVR tostart callCCPshareswait time(Korbyt)ANImatchedphonenumber​Validatesphonenumbers​Backgroundnoise(client'send)​Thanksthe clientfor callingGreetedPromptly​Email lastvalidated11/18/2025CCPcheckssessionhistoryConfirmedusername​CCPyields tothe caller​CCPpresentsmailingpreferenceoptionsOfferedto wait onthe call​CCP says,"ForgotPasswordlink" ​CCPpulls upCDIC​Client'sphonevibrates​Offered toconnect toproductcenter ​ValidatedemailGreatacknowledgment​CCPusesTwilioCCPsays "GetCode". ​CCP tookactivenotes​Repeatedemailaddress​Yieldedto thecaller"If you haveanyquestions,just let meknow."CCP usedIVR tostart callCCPshareswait time(Korbyt)ANImatchedphonenumber​Validatesphonenumbers​

Thrivent.com - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Background noise (client's end)​
  2. Thanks the client for calling
  3. Greeted Promptly​
  4. Email last validated 11/18/2025
  5. CCP checks session history
  6. Confirmed username​
  7. CCP yields to the caller​
  8. CCP presents mailing preference options
  9. Offered to wait on the call​
  10. CCP says, "Forgot Password link" ​
  11. CCP pulls up CDIC​
  12. Client's phone vibrates​
  13. Offered to connect to product center ​
  14. Validated email
  15. Great acknowledgment​
  16. CCP uses Twilio
  17. CCP says "Get Code". ​
  18. CCP took active notes​
  19. Repeated email address​
  20. Yielded to the caller
  21. "If you have any questions, just let me know."
  22. CCP used IVR to start call
  23. CCP shares wait time (Korbyt)
  24. ANI matched phone number​
  25. Validates phone numbers​