HelpedCX with anNAD wrongitemHas helpedon 2/moremarketplacesIssued CXa label(mailed)Helped aCo-workerwith a callHelpedCXwith PartialRefundTookaspanishcallHas done120 ormore onemailsTook anescalatedCallHelpedCXw/CombineShippingHelpedCX withanNAD MMIssued CXa label(email)HelpedCXw/MissortTook aphoneorderHelpedCX withanNAD sizeDidaTracecallHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemHelpedCXwith areplacementHelped aCo-workerwith anemailHas had60 or morecalls in aday25 KPIPerhourHelpedCX with aTraceHelpedcustomerson LiveChatHelpedCX with anNAD wrongitemHas helpedon 2/moremarketplacesIssued CXa label(mailed)Helped aCo-workerwith a callHelpedCXwith PartialRefundTookaspanishcallHas done120 ormore onemailsTook anescalatedCallHelpedCXw/CombineShippingHelpedCX withanNAD MMIssued CXa label(email)HelpedCXw/MissortTook aphoneorderHelpedCX withanNAD sizeDidaTracecallHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemHelpedCXwith areplacementHelped aCo-workerwith anemailHas had60 or morecalls in aday25 KPIPerhourHelpedCX with aTraceHelpedcustomerson LiveChat

SHOE METRO CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Helped CX with an NAD wrong item
  2. Has helped on 2/more market places
  3. Issued CX a label (mailed)
  4. Helped a Co-worker with a call
  5. Helped CX with Partial Refund
  6. Took a spanish call
  7. Has done 120 or more on emails
  8. Took an escalated Call
  9. Helped CX w/Combine Shipping
  10. Helped CX with an NAD MM
  11. Issued CX a label (email)
  12. Helped CX w/Missort
  13. Took a phone order
  14. Helped CX with an NAD size
  15. Did a Trace call
  16. Helped CX with a Return
  17. Made B2C Label for CX
  18. Helped CX w/LOST item
  19. Helped CX with a replacement
  20. Helped a Co-worker with an email
  21. Has had 60 or more calls in a day
  22. 25 KPI Per hour
  23. Helped CX with a Trace
  24. Helped customers on Live Chat