HelpedCXwith areplacement25 KPIPerhourHelpedCXw/CombineShippingHas done120 ormore onemailsHelpedCX withanNAD sizeIssued CXa label(mailed)HelpedCX with anNAD wrongitemDidaTracecallHelped aCo-workerwith anemailHelped aCo-workerwith a callHelpedCX withanNAD MMTookaspanishcallTook anescalatedCallTook aphoneorderHelpedcustomerson LiveChatHelpedCXwith PartialRefundIssued CXa label(email)HelpedCXw/MissortHas had60 or morecalls in adayHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemHelpedCX with aTraceHas helpedon 2/moremarketplacesHelpedCXwith areplacement25 KPIPerhourHelpedCXw/CombineShippingHas done120 ormore onemailsHelpedCX withanNAD sizeIssued CXa label(mailed)HelpedCX with anNAD wrongitemDidaTracecallHelped aCo-workerwith anemailHelped aCo-workerwith a callHelpedCX withanNAD MMTookaspanishcallTook anescalatedCallTook aphoneorderHelpedcustomerson LiveChatHelpedCXwith PartialRefundIssued CXa label(email)HelpedCXw/MissortHas had60 or morecalls in adayHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemHelpedCX with aTraceHas helpedon 2/moremarketplaces

SHOE METRO CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped CX with a replacement
  2. 25 KPI Per hour
  3. Helped CX w/Combine Shipping
  4. Has done 120 or more on emails
  5. Helped CX with an NAD size
  6. Issued CX a label (mailed)
  7. Helped CX with an NAD wrong item
  8. Did a Trace call
  9. Helped a Co-worker with an email
  10. Helped a Co-worker with a call
  11. Helped CX with an NAD MM
  12. Took a spanish call
  13. Took an escalated Call
  14. Took a phone order
  15. Helped customers on Live Chat
  16. Helped CX with Partial Refund
  17. Issued CX a label (email)
  18. Helped CX w/Missort
  19. Has had 60 or more calls in a day
  20. Helped CX with a Return
  21. Made B2C Label for CX
  22. Helped CX w/LOST item
  23. Helped CX with a Trace
  24. Has helped on 2/more market places