HelpedCX withanNAD sizeHelpedcustomerson LiveChatHelpedCXw/CombineShippingTook aphoneorderHelpedCXwith areplacementMadeB2C Labelfor CXHelped aCo-workerwith a callTookaspanishcallIssued CXa label(mailed)Helped aCo-workerwith anemailHelpedCX with anNAD wrongitemHelpedCXwith PartialRefund25 KPIPerhourHas helpedon 2/moremarketplacesHelpedCX with aTraceTook anescalatedCallHelpedCX withanNAD MMIssued CXa label(email)HelpedCX with aReturnDidaTracecallHas done120 ormore onemailsHas had60 or morecalls in adayHelpedCXw/LOSTitemHelpedCXw/MissortHelpedCX withanNAD sizeHelpedcustomerson LiveChatHelpedCXw/CombineShippingTook aphoneorderHelpedCXwith areplacementMadeB2C Labelfor CXHelped aCo-workerwith a callTookaspanishcallIssued CXa label(mailed)Helped aCo-workerwith anemailHelpedCX with anNAD wrongitemHelpedCXwith PartialRefund25 KPIPerhourHas helpedon 2/moremarketplacesHelpedCX with aTraceTook anescalatedCallHelpedCX withanNAD MMIssued CXa label(email)HelpedCX with aReturnDidaTracecallHas done120 ormore onemailsHas had60 or morecalls in adayHelpedCXw/LOSTitemHelpedCXw/Missort

SHOE METRO CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped CX with an NAD size
  2. Helped customers on Live Chat
  3. Helped CX w/Combine Shipping
  4. Took a phone order
  5. Helped CX with a replacement
  6. Made B2C Label for CX
  7. Helped a Co-worker with a call
  8. Took a spanish call
  9. Issued CX a label (mailed)
  10. Helped a Co-worker with an email
  11. Helped CX with an NAD wrong item
  12. Helped CX with Partial Refund
  13. 25 KPI Per hour
  14. Has helped on 2/more market places
  15. Helped CX with a Trace
  16. Took an escalated Call
  17. Helped CX with an NAD MM
  18. Issued CX a label (email)
  19. Helped CX with a Return
  20. Did a Trace call
  21. Has done 120 or more on emails
  22. Has had 60 or more calls in a day
  23. Helped CX w/LOST item
  24. Helped CX w/Missort