HelpedCXwith areplacementIssued CXa label(email)HelpedCX withanNAD MMHelpedCX withanNAD size25 KPIPerhourHelpedCXw/MissortHas done120 ormore onemailsTook aphoneorderHelpedCXw/CombineShippingHelped aCo-workerwith anemailHas helpedon 2/moremarketplacesHelpedcustomerson LiveChatHelpedCXwith PartialRefundHelped aCo-workerwith a callHelpedCX with anNAD wrongitemDidaTracecallTook anescalatedCallHelpedCX with aTraceHas had60 or morecalls in adayHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemTookaspanishcallIssued CXa label(mailed)HelpedCXwith areplacementIssued CXa label(email)HelpedCX withanNAD MMHelpedCX withanNAD size25 KPIPerhourHelpedCXw/MissortHas done120 ormore onemailsTook aphoneorderHelpedCXw/CombineShippingHelped aCo-workerwith anemailHas helpedon 2/moremarketplacesHelpedcustomerson LiveChatHelpedCXwith PartialRefundHelped aCo-workerwith a callHelpedCX with anNAD wrongitemDidaTracecallTook anescalatedCallHelpedCX with aTraceHas had60 or morecalls in adayHelpedCX with aReturnMadeB2C Labelfor CXHelpedCXw/LOSTitemTookaspanishcallIssued CXa label(mailed)

SHOE METRO CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Helped CX with a replacement
  2. Issued CX a label (email)
  3. Helped CX with an NAD MM
  4. Helped CX with an NAD size
  5. 25 KPI Per hour
  6. Helped CX w/Missort
  7. Has done 120 or more on emails
  8. Took a phone order
  9. Helped CX w/Combine Shipping
  10. Helped a Co-worker with an email
  11. Has helped on 2/more market places
  12. Helped customers on Live Chat
  13. Helped CX with Partial Refund
  14. Helped a Co-worker with a call
  15. Helped CX with an NAD wrong item
  16. Did a Trace call
  17. Took an escalated Call
  18. Helped CX with a Trace
  19. Has had 60 or more calls in a day
  20. Helped CX with a Return
  21. Made B2C Label for CX
  22. Helped CX w/LOST item
  23. Took a spanish call
  24. Issued CX a label (mailed)