Took aphoneorderHelped aCo-workerwith anemailHas had60 or morecalls in adayHelpedCXw/MissortIssued CXa label(mailed)Issued CXa label(email)Has done120 ormore onemailsHelpedCX with aTraceHelpedCX withanNAD MM25 KPIPerhourHelpedCX with aReturnDidaTracecallHelpedCXw/LOSTitemHas helpedon 2/moremarketplacesHelpedCXw/CombineShippingMadeB2C Labelfor CXTook anescalatedCallHelpedCXwith PartialRefundHelpedCX withanNAD sizeTookaspanishcallHelped aCo-workerwith a callHelpedCX with anNAD wrongitemHelpedcustomerson LiveChatHelpedCXwith areplacementTook aphoneorderHelped aCo-workerwith anemailHas had60 or morecalls in adayHelpedCXw/MissortIssued CXa label(mailed)Issued CXa label(email)Has done120 ormore onemailsHelpedCX with aTraceHelpedCX withanNAD MM25 KPIPerhourHelpedCX with aReturnDidaTracecallHelpedCXw/LOSTitemHas helpedon 2/moremarketplacesHelpedCXw/CombineShippingMadeB2C Labelfor CXTook anescalatedCallHelpedCXwith PartialRefundHelpedCX withanNAD sizeTookaspanishcallHelped aCo-workerwith a callHelpedCX with anNAD wrongitemHelpedcustomerson LiveChatHelpedCXwith areplacement

SHOE METRO CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a phone order
  2. Helped a Co-worker with an email
  3. Has had 60 or more calls in a day
  4. Helped CX w/Missort
  5. Issued CX a label (mailed)
  6. Issued CX a label (email)
  7. Has done 120 or more on emails
  8. Helped CX with a Trace
  9. Helped CX with an NAD MM
  10. 25 KPI Per hour
  11. Helped CX with a Return
  12. Did a Trace call
  13. Helped CX w/LOST item
  14. Has helped on 2/more market places
  15. Helped CX w/Combine Shipping
  16. Made B2C Label for CX
  17. Took an escalated Call
  18. Helped CX with Partial Refund
  19. Helped CX with an NAD size
  20. Took a spanish call
  21. Helped a Co-worker with a call
  22. Helped CX with an NAD wrong item
  23. Helped customers on Live Chat
  24. Helped CX with a replacement