Theme day on calendar didn't happen Free sale (Cx called to buy product) Transferred to a call avoider 2+ times in a row Got a demoter from a happy cx "Is there a direct line to you personally?" "I know it's not your fault but- " (complains about product) Got cold transferred Cx disconnected before getting to Sales Cx forgets to hang up then bad- mouths you Lied to by a transferring agent Both bathrooms you went to were full "Why did you do this?" (Blames you for issue) Got a call while telling a story Cx has to leave call for emergency 3+ leads on one call Sales lied to cx about product Get a promoter from an angry cx Lead got denied because rules changed Cx doesn't answer scheduled callback Forgot to mute mic before talking to coworker Cx gets mad that you won't supply information "I'm the Primary Admin" (Normal User) "I'm gonna sue you guys" Cx uses bathroom while on the line Theme day on calendar didn't happen Free sale (Cx called to buy product) Transferred to a call avoider 2+ times in a row Got a demoter from a happy cx "Is there a direct line to you personally?" "I know it's not your fault but- " (complains about product) Got cold transferred Cx disconnected before getting to Sales Cx forgets to hang up then bad- mouths you Lied to by a transferring agent Both bathrooms you went to were full "Why did you do this?" (Blames you for issue) Got a call while telling a story Cx has to leave call for emergency 3+ leads on one call Sales lied to cx about product Get a promoter from an angry cx Lead got denied because rules changed Cx doesn't answer scheduled callback Forgot to mute mic before talking to coworker Cx gets mad that you won't supply information "I'm the Primary Admin" (Normal User) "I'm gonna sue you guys" Cx uses bathroom while on the line
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Theme day on calendar didn't happen
Free sale (Cx called to buy product)
Transferred to a call avoider 2+ times in a row
Got a demoter from a happy cx
"Is there a direct line to you personally?"
"I know it's not your fault but-" (complains about product)
Got cold transferred
Cx disconnected before getting to Sales
Cx forgets to hang up then bad-mouths you
Lied to by a transferring agent
Both bathrooms you went to were full
"Why did you do this?" (Blames you for issue)
Got a call while telling a story
Cx has to leave call for emergency
3+ leads on one call
Sales lied to cx about product
Get a promoter from an angry cx
Lead got denied because rules changed
Cx doesn't answer scheduled callback
Forgot to mute mic before talking to coworker
Cx gets mad that you won't supply information
"I'm the Primary Admin" (Normal User)
"I'm gonna sue you guys"
Cx uses bathroom while on the line