CCPtakesactivenotes​Confirmedusername​Client'sphonevibrates​ANImatchedphonenumber​GreatacknowledgmentCCPrepeatsback reasonfor callBackgroundnoise onclient’s end​Validatedemail andaddress inSalesforce​CCPrefreshesSalesforceOffered toconnect toproductcenterConfirmedaddress​CCPsharedregistrationdate​CCPusesTwilio​CCPsays, “Getcode” ​CCPapologizesforinterrupting​Email lastvalidatedon11/18/2025​CCP says,"ForgotPasswordlink" ​CallersharedusernameRepeatedemailaddress​CCP usedIVR tostart callCCPvalidatesphonenumbers​CCP says,“Twofactorsecurity”​CCPcheckssessionhistory"If you haveanyquestions,just let meknow."GreetedPromptly​CCPshares waittime fromKorbytCCPpulls upCDIC​CCPtakesactivenotes​Confirmedusername​Client'sphonevibrates​ANImatchedphonenumber​GreatacknowledgmentCCPrepeatsback reasonfor callBackgroundnoise onclient’s end​Validatedemail andaddress inSalesforce​CCPrefreshesSalesforceOffered toconnect toproductcenterConfirmedaddress​CCPsharedregistrationdate​CCPusesTwilio​CCPsays, “Getcode” ​CCPapologizesforinterrupting​Email lastvalidatedon11/18/2025​CCP says,"ForgotPasswordlink" ​CallersharedusernameRepeatedemailaddress​CCP usedIVR tostart callCCPvalidatesphonenumbers​CCP says,“Twofactorsecurity”​CCPcheckssessionhistory"If you haveanyquestions,just let meknow."GreetedPromptly​CCPshares waittime fromKorbytCCPpulls upCDIC​

QA Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCP takes active notes​
  2. Confirmed username​
  3. Client's phone vibrates​
  4. ANI matched phone number​
  5. Great acknowledgment
  6. CCP repeats back reason for call
  7. Background noise on client’s end​
  8. Validated email and address in Salesforce​
  9. CCP refreshes Salesforce
  10. Offered to connect to product center
  11. Confirmed address​
  12. CCP shared registration date​
  13. CCP uses Twilio​
  14. CCP says, “Get code” ​
  15. CCP apologizes for interrupting​
  16. Email last validated on 11/18/2025​
  17. CCP says, "Forgot Password link" ​
  18. Caller shared username
  19. Repeated email address​
  20. CCP used IVR to start call
  21. CCP validates phone numbers​
  22. CCP says, “Two factor security”​
  23. CCP checks session history
  24. "If you have any questions, just let me know."
  25. Greeted Promptly​
  26. CCP shares wait time from Korbyt
  27. CCP pulls up CDIC​