CCPrefreshesSalesforceCCPshares waittime fromKorbytRepeatedemailaddress​CallersharedusernameCCPcheckssessionhistoryClient'sphonevibrates​Backgroundnoise onclient’s end​Confirmedusername​CCPsays, “Getcode” ​CCP usedIVR tostart callCCPusesTwilio​CCPsharedregistrationdate​Offered toconnect toproductcenterANImatchedphonenumber​CCP says,"ForgotPasswordlink" ​Email lastvalidatedon11/18/2025​Validatedemail andaddress inSalesforce​CCPvalidatesphonenumbers​CCPtakesactivenotes​CCPrepeatsback reasonfor callGreatacknowledgmentCCPpulls upCDIC​Confirmedaddress​CCP says,“Twofactorsecurity”​CCPapologizesforinterrupting​"If you haveanyquestions,just let meknow."GreetedPromptly​CCPrefreshesSalesforceCCPshares waittime fromKorbytRepeatedemailaddress​CallersharedusernameCCPcheckssessionhistoryClient'sphonevibrates​Backgroundnoise onclient’s end​Confirmedusername​CCPsays, “Getcode” ​CCP usedIVR tostart callCCPusesTwilio​CCPsharedregistrationdate​Offered toconnect toproductcenterANImatchedphonenumber​CCP says,"ForgotPasswordlink" ​Email lastvalidatedon11/18/2025​Validatedemail andaddress inSalesforce​CCPvalidatesphonenumbers​CCPtakesactivenotes​CCPrepeatsback reasonfor callGreatacknowledgmentCCPpulls upCDIC​Confirmedaddress​CCP says,“Twofactorsecurity”​CCPapologizesforinterrupting​"If you haveanyquestions,just let meknow."GreetedPromptly​

QA Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCP refreshes Salesforce
  2. CCP shares wait time from Korbyt
  3. Repeated email address​
  4. Caller shared username
  5. CCP checks session history
  6. Client's phone vibrates​
  7. Background noise on client’s end​
  8. Confirmed username​
  9. CCP says, “Get code” ​
  10. CCP used IVR to start call
  11. CCP uses Twilio​
  12. CCP shared registration date​
  13. Offered to connect to product center
  14. ANI matched phone number​
  15. CCP says, "Forgot Password link" ​
  16. Email last validated on 11/18/2025​
  17. Validated email and address in Salesforce​
  18. CCP validates phone numbers​
  19. CCP takes active notes​
  20. CCP repeats back reason for call
  21. Great acknowledgment
  22. CCP pulls up CDIC​
  23. Confirmed address​
  24. CCP says, “Two factor security”​
  25. CCP apologizes for interrupting​
  26. "If you have any questions, just let me know."
  27. Greeted Promptly​