Someonepassed outand is notrespondingUtilityFailureWant to filea complainorgrievanceQuestionsaboutBenefitsTrespasseronPropertyNeed aride tothe storeNeed amedicationrefillArmedIndividualNoiseDisturbanceYou'rehaving chestpains andshortness ofbreathMissingmedicationDisagreementwith staff oranother clientNeedtransportationto anappointmentForgot totake one orsome of yourmedicationsRoommatescrossingboundariesNeed tomake apaymentYou falland hityour headYou smellgas in thehouseYou haveaheadacheat 4amMissingpropertyNeed aride to thehospitalReport ofassault orbatteryNeedsuppliesBloodsugar istoo highor too lowPestControlMentalHealthCrisisQuestionsabout rentand costof careFireStaffnot onsiteSomeonepassed outand is notrespondingUtilityFailureWant to filea complainorgrievanceQuestionsaboutBenefitsTrespasseronPropertyNeed aride tothe storeNeed amedicationrefillArmedIndividualNoiseDisturbanceYou'rehaving chestpains andshortness ofbreathMissingmedicationDisagreementwith staff oranother clientNeedtransportationto anappointmentForgot totake one orsome of yourmedicationsRoommatescrossingboundariesNeed tomake apaymentYou falland hityour headYou smellgas in thehouseYou haveaheadacheat 4amMissingpropertyNeed aride to thehospitalReport ofassault orbatteryNeedsuppliesBloodsugar istoo highor too lowPestControlMentalHealthCrisisQuestionsabout rentand costof careFireStaffnot onsite

How should we respond? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone passed out and is not responding
  2. Utility Failure
  3. Want to file a complain or grievance
  4. Questions about Benefits
  5. Trespasser on Property
  6. Need a ride to the store
  7. Need a medication refill
  8. Armed Individual
  9. Noise Disturbance
  10. You're having chest pains and shortness of breath
  11. Missing medication
  12. Disagreement with staff or another client
  13. Need transportation to an appointment
  14. Forgot to take one or some of your medications
  15. Roommates crossing boundaries
  16. Need to make a payment
  17. You fall and hit your head
  18. You smell gas in the house
  19. You have a headache at 4am
  20. Missing property
  21. Need a ride to the hospital
  22. Report of assault or battery
  23. Need supplies
  24. Blood sugar is too high or too low
  25. Pest Control
  26. Mental Health Crisis
  27. Questions about rent and cost of care
  28. Fire
  29. Staff not on site