FireYou falland hityour headWant to filea complainorgrievanceStaffnot onsiteSomeonepassed outand is notrespondingYou'rehaving chestpains andshortness ofbreathYou smellgas in thehouseNeedtransportationto anappointmentMentalHealthCrisisBloodsugar istoo highor too lowNeed aride tothe storeQuestionsaboutBenefitsForgot totake one orsome of yourmedicationsTrespasseronPropertyQuestionsabout rentand costof careNeed tomake apaymentNeed amedicationrefillNeed aride to thehospitalReport ofassault orbatteryRoommatescrossingboundariesYou haveaheadacheat 4amMissingmedicationNoiseDisturbanceArmedIndividualPestControlDisagreementwith staff oranother clientUtilityFailureNeedsuppliesMissingpropertyFireYou falland hityour headWant to filea complainorgrievanceStaffnot onsiteSomeonepassed outand is notrespondingYou'rehaving chestpains andshortness ofbreathYou smellgas in thehouseNeedtransportationto anappointmentMentalHealthCrisisBloodsugar istoo highor too lowNeed aride tothe storeQuestionsaboutBenefitsForgot totake one orsome of yourmedicationsTrespasseronPropertyQuestionsabout rentand costof careNeed tomake apaymentNeed amedicationrefillNeed aride to thehospitalReport ofassault orbatteryRoommatescrossingboundariesYou haveaheadacheat 4amMissingmedicationNoiseDisturbanceArmedIndividualPestControlDisagreementwith staff oranother clientUtilityFailureNeedsuppliesMissingproperty

How should we respond? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fire
  2. You fall and hit your head
  3. Want to file a complain or grievance
  4. Staff not on site
  5. Someone passed out and is not responding
  6. You're having chest pains and shortness of breath
  7. You smell gas in the house
  8. Need transportation to an appointment
  9. Mental Health Crisis
  10. Blood sugar is too high or too low
  11. Need a ride to the store
  12. Questions about Benefits
  13. Forgot to take one or some of your medications
  14. Trespasser on Property
  15. Questions about rent and cost of care
  16. Need to make a payment
  17. Need a medication refill
  18. Need a ride to the hospital
  19. Report of assault or battery
  20. Roommates crossing boundaries
  21. You have a headache at 4am
  22. Missing medication
  23. Noise Disturbance
  24. Armed Individual
  25. Pest Control
  26. Disagreement with staff or another client
  27. Utility Failure
  28. Need supplies
  29. Missing property