Need tomake apaymentPestControlForgot totake one orsome of yourmedicationsUtilityFailureNeed aride tothe storeYou haveaheadacheat 4amQuestionsabout rentand costof careNeed aride to thehospitalDisagreementwith staff oranother clientTrespasseronPropertyStaffnot onsiteRoommatescrossingboundariesYou'rehaving chestpains andshortness ofbreathNeed amedicationrefillQuestionsaboutBenefitsSomeonepassed outand is notrespondingNeedtransportationto anappointmentFireYou smellgas in thehouseBloodsugar istoo highor too lowMissingpropertyMentalHealthCrisisMissingmedicationArmedIndividualYou falland hityour headReport ofassault orbatteryNoiseDisturbanceNeedsuppliesWant to filea complainorgrievanceNeed tomake apaymentPestControlForgot totake one orsome of yourmedicationsUtilityFailureNeed aride tothe storeYou haveaheadacheat 4amQuestionsabout rentand costof careNeed aride to thehospitalDisagreementwith staff oranother clientTrespasseronPropertyStaffnot onsiteRoommatescrossingboundariesYou'rehaving chestpains andshortness ofbreathNeed amedicationrefillQuestionsaboutBenefitsSomeonepassed outand is notrespondingNeedtransportationto anappointmentFireYou smellgas in thehouseBloodsugar istoo highor too lowMissingpropertyMentalHealthCrisisMissingmedicationArmedIndividualYou falland hityour headReport ofassault orbatteryNoiseDisturbanceNeedsuppliesWant to filea complainorgrievance

How should we respond? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Need to make a payment
  2. Pest Control
  3. Forgot to take one or some of your medications
  4. Utility Failure
  5. Need a ride to the store
  6. You have a headache at 4am
  7. Questions about rent and cost of care
  8. Need a ride to the hospital
  9. Disagreement with staff or another client
  10. Trespasser on Property
  11. Staff not on site
  12. Roommates crossing boundaries
  13. You're having chest pains and shortness of breath
  14. Need a medication refill
  15. Questions about Benefits
  16. Someone passed out and is not responding
  17. Need transportation to an appointment
  18. Fire
  19. You smell gas in the house
  20. Blood sugar is too high or too low
  21. Missing property
  22. Mental Health Crisis
  23. Missing medication
  24. Armed Individual
  25. You fall and hit your head
  26. Report of assault or battery
  27. Noise Disturbance
  28. Need supplies
  29. Want to file a complain or grievance