LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last Existing broadband customer
2. Last chat closed after the first pitch
3. Last Upgrade
4. Last "I'll think about it..."
5. Last GBS nonsense
6. Last Transfer to another department
7. Last Trade in
8. Last TV sale
9. Last "I've been a customer for years..."
10. Last" I've already been told something different"
11. Last NM Sale
12. Last Fraudster
13. Last EEasyLead submitted
14. Last Cancellation
15. Last Customer mentions leaving for Vodafone/O2
16. Last Customer disappears for 10+ minutes
17. Last "call 150"
18. Customer says "That's too expensive"
19. Last HBB sale
20. Last "SAP Error"
21. Last Citrix Reset
22. Last "Can I speak to a manager?"
23. Last customerTrauma Dump
24. Last "I didn't X from DPD"