LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last Citrix Reset
2. Last Customer mentions leaving for Vodafone/O2
3. Last "Can I speak to a manager?"
4. Last Existing broadband customer
5. Last" I've already been told something different"
6. Last chat closed after the first pitch
7. Customer says "That's too expensive"
8. Last TV sale
9. Last HBB sale
10. Last Customer disappears for 10+ minutes
11. Last "I didn't X from DPD"
12. Last "SAP Error"
13. Last Fraudster
14. Last Upgrade
15. Last "call 150"
16. Last GBS nonsense
17. Last "I've been a customer for years..."
18. Last NM Sale
19. Last Cancellation
20. Last customerTrauma Dump
21. Last EEasyLead submitted
22. Last "I'll think about it..."
23. Last Trade in
24. Last Transfer to another department