LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last Transfer to another department
2. Last Customer mentions leaving for Vodafone/O2
3. Last Cancellation
4. Last chat closed after the first pitch
5. Last "I didn't X from DPD"
6. Last GBS nonsense
7. Customer says "That's too expensive"
8. Last EEasyLead submitted
9. Last Upgrade
10. Last" I've already been told something different"
11. Last Existing broadband customer
12. Last NM Sale
13. Last Citrix Reset
14. Last "I'll think about it..."
15. Last "Can I speak to a manager?"
16. Last Trade in
17. Last customerTrauma Dump
18. Last Customer disappears for 10+ minutes
19. Last Fraudster
20. Last TV sale
21. Last "I've been a customer for years..."
22. Last HBB sale
23. Last "SAP Error"
24. Last "call 150"