LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last Customer disappears for 10+ minutes
2. Customer says "That's too expensive"
3. Last Transfer to another department
4. Last "I've been a customer for years..."
5. Last "I didn't X from DPD"
6. Last NM Sale
7. Last Upgrade
8. Last Trade in
9. Last Cancellation
10. Last EEasyLead submitted
11. Last "Can I speak to a manager?"
12. Last Existing broadband customer
13. Last Fraudster
14. Last "call 150"
15. Last Citrix Reset
16. Last HBB sale
17. Last TV sale
18. Last" I've already been told something different"
19. Last "SAP Error"
20. Last GBS nonsense
21. Last "I'll think about it..."
22. Last customerTrauma Dump
23. Last Customer mentions leaving for Vodafone/O2
24. Last chat closed after the first pitch