LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last "Can I speak to a manager?"
2. Last chat closed after the first pitch
3. Last TV sale
4. Last "I didn't X from DPD"
5. Last Fraudster
6. Last "I'll think about it..."
7. Last HBB sale
8. Last "SAP Error"
9. Last Customer mentions leaving for Vodafone/O2
10. Last EEasyLead submitted
11. Last NM Sale
12. Last Upgrade
13. Last "call 150"
14. Last Transfer to another department
15. Last Existing broadband customer
16. Last Customer disappears for 10+ minutes
17. Last Trade in
18. Last GBS nonsense
19. Last Cancellation
20. Last customerTrauma Dump
21. Customer says "That's too expensive"
22. Last Citrix Reset
23. Last "I've been a customer for years..."
24. Last" I've already been told something different"