LAST DAY ON CHAT FOR UPGRADES AND RETENTIONS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Last customerTrauma Dump
2. Last "SAP Error"
3. Last Cancellation
4. Customer says "That's too expensive"
5. Last Transfer to another department
6. Last Fraudster
7. Last EEasyLead submitted
8. Last Upgrade
9. Last Trade in
10. Last Customer mentions leaving for Vodafone/O2
11. Last Existing broadband customer
12. Last "I've been a customer for years..."
13. Last chat closed after the first pitch
14. Last "I didn't X from DPD"
15. Last GBS nonsense
16. Last "Can I speak to a manager?"
17. Last" I've already been told something different"
18. Last NM Sale
19. Last Citrix Reset
20. Last TV sale
21. Last "call 150"
22. Last "I'll think about it..."
23. Last Customer disappears for 10+ minutes
24. Last HBB sale