(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalating to a supervisor
Any updates?
Just wanted to follow up
Patient's voicemail box is full
That's on the doctor's desk
I thought insurance covered it
PA was denied
The office never called back
Sorry that was my cat/dog/kid
Prescription clarification needed
Can somebody send me the link?
I'm going to restart my computer
No HIPAA on file
The patient is frustrated
The copay is too high
Can you send me the form again?
The office manager is out
Let's touch base
Let's circle back
My camera isn't working
The patient has new insurance
I'm returning your call
Just a gentle reminder
I'll put time on the calendar
The diagnosis code is missing
Have you received the referral yet?
The provider hasn't signed it yet
Can you hear me now?
Duplicate ICR
Give me one minute
The PA Expired
I have a bad connection
You're on mute
Can you send that through CoverMyMeds?
The system is down
What's the name and date of birth?
It's a known issue
I've been taking Oxervate (Accredo has never shipped to the patient)
The office is short-staffed
Let me transfer you
Can you re-fax it?
Can I place you on hold?
Pending clinical documentation
We're waiting on the BI
I'll give everyone a few minutes back
Let me pull it up
This should be an easy one (It was not an easy one)
