(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalating to a supervisor
I'll give everyone a few minutes back
What are the barriers?
You're on mute
PA was denied
Can you send me the form again?
The PA Expired
Can you re-fax it?
We've already faxed it
Pending clinical documentation
Can somebody send me the link?
This should be an easy one (It was not an easy one)
Have you exhausted all outreach attempts?
No HIPAA on file
Give me one minute
Can you send that through CoverMyMeds?
The prior auth person is out today
The office is short-staffed
Have you received the referral yet?
It's a plan exclusion
The provider hasn't signed it yet
That's on the doctor's desk
We're waiting on the BI
I just need a status update
I'll put time on the calendar
Let me pull it up
Sorry that was my cat/dog/kid
My camera isn't working
What's the name and date of birth?
Duplicate ICR
The diagnosis code is missing
Just wanted to follow up
Can everyone see my screen?
Patient's voicemail box is full
That's a good callout
Just a gentle reminder
The patient is frustrated
I'm returning your call
I have a bad connection
Can you hear me now?
Let's circle back
Let's touch base
Any updates?
The office manager is out
I've been taking Oxervate (Accredo has never shipped to the patient)
