(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PNC hangs up
Final Per Luis
Instant WIP
Agent forgets to put in Verify and is prompted by QA II.
"What a weenie!"
"Call in queue"
2 QA II agents click on same file
Inbound Gambling Call
Luis says "Hey Guys"
PNC rambles about their life instead of answering the Q's
