Memberasks, "Whattime do youopen/close?"Checked inwith memberafter 2 minholdGot 100%on at least1 qualityGot aKudoscallToldRachelHappyBirthdayNewOLB/MMenrollment(personal)Paid offloan overthe phoneRead andliked a FYIpost with afruit emojiClosedanaccountSubmitteda Superstarfor one ofyour peers!Added/updatedOTPpasswordReadDearJamesBlogRemovedrestrictionSet upa drawaccountMemberbrings uptheweatherComplimenteda co-workerHadmemberlook atRates onlineMemberupdatedaddress withOLB/MMFreeHelpedpay offloanonlineNewACCOUNT(within thelast 30 days) Went tolunchon timeHelpedbuisnessmemberlogin onlineNewMEMBER(within thelast 30 days)Put ina FWBreferralMemberasks, "Whattime do youopen/close?"Checked inwith memberafter 2 minholdGot 100%on at least1 qualityGot aKudoscallToldRachelHappyBirthdayNewOLB/MMenrollment(personal)Paid offloan overthe phoneRead andliked a FYIpost with afruit emojiClosedanaccountSubmitteda Superstarfor one ofyour peers!Added/updatedOTPpasswordReadDearJamesBlogRemovedrestrictionSet upa drawaccountMemberbrings uptheweatherComplimenteda co-workerHadmemberlook atRates onlineMemberupdatedaddress withOLB/MMFreeHelpedpay offloanonlineNewACCOUNT(within thelast 30 days) Went tolunchon timeHelpedbuisnessmemberlogin onlineNewMEMBER(within thelast 30 days)Put ina FWBreferral

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member asks, "What time do you open/close?"
  2. Checked in with member after 2 min hold
  3. Got 100% on at least 1 quality
  4. Got a Kudos call
  5. Told Rachel Happy Birthday
  6. New OLB/MM enrollment (personal)
  7. Paid off loan over the phone
  8. Read and liked a FYI post with a fruit emoji
  9. Closed an account
  10. Submitted a Superstar for one of your peers!
  11. Added/ updated OTP password
  12. Read Dear James Blog
  13. Removed restriction
  14. Set up a draw account
  15. Member brings up the weather
  16. Complimented a co-worker
  17. Had member look at Rates online
  18. Member updated address with OLB/MM
  19. Free
  20. Helped pay off loan online
  21. New ACCOUNT (within the last 30 days)
  22. Went to lunch on time
  23. Helped buisness member login online
  24. New MEMBER (within the last 30 days)
  25. Put in a FWB referral