delightedacknowledgeanticipateeducateabsolutelypromptpleasantpatiencepositivesincerecommunicatefollowuptimelysorrypleasurecheerfulproblemsolverappreciateresolvefocusempathyfullattentionhappycleardelightedacknowledgeanticipateeducateabsolutelypromptpleasantpatiencepositivesincerecommunicatefollowuptimelysorrypleasurecheerfulproblemsolverappreciateresolvefocusempathyfullattentionhappyclear

Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. delighted
  2. acknowledge
  3. anticipate
  4. educate
  5. absolutely
  6. prompt
  7. pleasant
  8. patience
  9. positive
  10. sincere
  11. communicate
  12. follow up
  13. timely
  14. sorry
  15. pleasure
  16. cheerful
  17. problem solver
  18. appreciate
  19. resolve
  20. focus
  21. empathy
  22. full attention
  23. happy
  24. clear