patiencepleasantacknowledgeresolvetimelyappreciatefollowupdelightedpositivesorrycommunicatecheerfulproblemsolverabsolutelypleasurefocusfullattentionhappypromptanticipateeducateclearempathysincerepatiencepleasantacknowledgeresolvetimelyappreciatefollowupdelightedpositivesorrycommunicatecheerfulproblemsolverabsolutelypleasurefocusfullattentionhappypromptanticipateeducateclearempathysincere

Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. patience
  2. pleasant
  3. acknowledge
  4. resolve
  5. timely
  6. appreciate
  7. follow up
  8. delighted
  9. positive
  10. sorry
  11. communicate
  12. cheerful
  13. problem solver
  14. absolutely
  15. pleasure
  16. focus
  17. full attention
  18. happy
  19. prompt
  20. anticipate
  21. educate
  22. clear
  23. empathy
  24. sincere