patienceempathypromptsincerecommunicatepleasantsorryacknowledgeclearhappyproblemsolverpositivefollowupeducateresolveabsolutelytimelycheerfuldelightedpleasurefullattentionanticipateappreciatefocuspatienceempathypromptsincerecommunicatepleasantsorryacknowledgeclearhappyproblemsolverpositivefollowupeducateresolveabsolutelytimelycheerfuldelightedpleasurefullattentionanticipateappreciatefocus

Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. patience
  2. empathy
  3. prompt
  4. sincere
  5. communicate
  6. pleasant
  7. sorry
  8. acknowledge
  9. clear
  10. happy
  11. problem solver
  12. positive
  13. follow up
  14. educate
  15. resolve
  16. absolutely
  17. timely
  18. cheerful
  19. delighted
  20. pleasure
  21. full attention
  22. anticipate
  23. appreciate
  24. focus