empathypleasurecheerfulprompttimelysorryfocusfollowupresolveacknowledgehappydelightedclearabsolutelycommunicatepatiencesincereproblemsolverpleasantanticipateeducateappreciatefullattentionpositiveempathypleasurecheerfulprompttimelysorryfocusfollowupresolveacknowledgehappydelightedclearabsolutelycommunicatepatiencesincereproblemsolverpleasantanticipateeducateappreciatefullattentionpositive

Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. empathy
  2. pleasure
  3. cheerful
  4. prompt
  5. timely
  6. sorry
  7. focus
  8. follow up
  9. resolve
  10. acknowledge
  11. happy
  12. delighted
  13. clear
  14. absolutely
  15. communicate
  16. patience
  17. sincere
  18. problem solver
  19. pleasant
  20. anticipate
  21. educate
  22. appreciate
  23. full attention
  24. positive