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Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. full attention
  2. problem solver
  3. absolutely
  4. sorry
  5. resolve
  6. acknowledge
  7. follow up
  8. pleasant
  9. communicate
  10. patience
  11. focus
  12. anticipate
  13. cheerful
  14. educate
  15. prompt
  16. appreciate
  17. timely
  18. empathy
  19. happy
  20. positive
  21. clear
  22. delighted
  23. pleasure
  24. sincere