anticipatedelightedacknowledgesorrypleasuresincerepatienceresolveappreciateproblemsolverpositivefocusabsolutelyeducatepromptfollowuppleasantfullattentionclearcommunicatetimelyhappyempathycheerfulanticipatedelightedacknowledgesorrypleasuresincerepatienceresolveappreciateproblemsolverpositivefocusabsolutelyeducatepromptfollowuppleasantfullattentionclearcommunicatetimelyhappyempathycheerful

Customer Service Terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. anticipate
  2. delighted
  3. acknowledge
  4. sorry
  5. pleasure
  6. sincere
  7. patience
  8. resolve
  9. appreciate
  10. problem solver
  11. positive
  12. focus
  13. absolutely
  14. educate
  15. prompt
  16. follow up
  17. pleasant
  18. full attention
  19. clear
  20. communicate
  21. timely
  22. happy
  23. empathy
  24. cheerful