Change of Address De- escalated call Caller calling on behalf of someone else Get HIPAA authorization to talk to someone else Helped caller navigate through our website Auto Raise payment plan Referred caller to their insurance company Credit Card Payment over $500 Caller is checking on financial assistance status Transferred to survey Set up regular payment plan 11CC or 11AC set up PIF with discount Call from attorney/insurance company Requested itemized statement Credit Card payment over $1000 Caller sets up bank loan Caller is upset about the age of the bill PIF over $500 Added new insurance 1VER Took Bankruptcy information Sent for Insurance follow up 1QUE Call patient back Caller asks about services they had Change of Address De- escalated call Caller calling on behalf of someone else Get HIPAA authorization to talk to someone else Helped caller navigate through our website Auto Raise payment plan Referred caller to their insurance company Credit Card Payment over $500 Caller is checking on financial assistance status Transferred to survey Set up regular payment plan 11CC or 11AC set up PIF with discount Call from attorney/insurance company Requested itemized statement Credit Card payment over $1000 Caller sets up bank loan Caller is upset about the age of the bill PIF over $500 Added new insurance 1VER Took Bankruptcy information Sent for Insurance follow up 1QUE Call patient back Caller asks about services they had
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Change of Address
De-escalated call
Caller calling on behalf of someone else
Get HIPAA authorization to talk to someone else
Helped caller navigate through our website
Auto Raise payment plan
Referred caller to their insurance company
Credit Card Payment over $500
Caller is checking on financial assistance status
Transferred to survey
Set up regular payment plan
11CC or 11AC set up
PIF with discount
Call from attorney/insurance company
Requested itemized statement
Credit Card payment over $1000
Caller sets up bank loan
Caller is upset about the age of the bill
PIF over $500
Added new insurance 1VER
Took Bankruptcy information
Sent for Insurance follow up 1QUE
Call patient back
Caller asks about services they had