PUD Same Day Appt 3 Step LIVE Schedule a MIA transfer 20 OB Lexus Appt Audi Appt HA including VIN Making a Decision Value Service 5 OB Appts HA - No Changes 15 OB EEP Mobile Service 5 OB Clarify (explain) BMW Appt Reassure (explain) Acknowledge (explain) Misc Question (why) Tech Question (why) Handle time under 4:30 TOW- IN 10 OB Avg hold < 0:30s Avg wrap up < 0:40s PUD Same Day Appt 3 Step LIVE Schedule a MIA transfer 20 OB Lexus Appt Audi Appt HA including VIN Making a Decision Value Service 5 OB Appts HA - No Changes 15 OB EEP Mobile Service 5 OB Clarify (explain) BMW Appt Reassure (explain) Acknowledge (explain) Misc Question (why) Tech Question (why) Handle time under 4:30 TOW- IN 10 OB Avg hold < 0:30s Avg wrap up < 0:40s
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-PUD
B-Same Day Appt
B-3 Step LIVE
O-Schedule a MIA transfer
N-20 OB
I-Lexus Appt
N-Audi Appt
O-HA including VIN
G-Making a Decision
G-Value Service
G-5 OB Appts
N-HA - No Changes
N-15 OB
I-EEP
I-Mobile Service
B-5 OB
G-Clarify (explain)
B-BMW Appt
I-Reassure (explain)
B-Acknowledge (explain)
I-Misc Question (why)
G-Tech Question (why)
O-Handle time under 4:30
N-TOW-IN
I-10 OB
O-Avg hold < 0:30s
B-Avg wrap up < 0:40s